Experts Reviews · Company report
Molly Maid of Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%54+3.8Craft & service penalty85−1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.8★ from 831 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Fresno is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Fresno is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Fresno is better than 85% of house cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 79% of house cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Fresno is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 54% of house cleaning services.C
54

Reviews for your job

Customers hired Molly Maid of Fresno for 7 kinds of job.

Molly Maid of Fresno for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 106
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 100 Google reviews tagged “Standard cleaning” · showing 20

Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I want to send my sincere thanks for the cleaning crew who came out today. Yehimy and Monce from Ruta 3 cleaned my mother's home, which really needed it, and they left it shiny, dust-free, and looking wonderful. They were thorough and hardworking, and it's clear they take real pride in what they do. It means so…

Reasonable priceStandard cleaning
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Leyby and Lizbeth on Route #4 did such an amazing job! My mom has been in the hospital and has had a hard time keeping up her house. These ladies showed up and scrubbed from top to bottom and this house has never been cleaner! They even got all the hard water stains off the tub and sinks! Mom is so happy and we are thrilled to have them back in the future.

Paid $400–450Great priceStandard cleaning
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Team 7

Paid $300–350Reasonable priceStandard cleaningGeneral housekeeping
Scotty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Arcie and Matia did a wonderful job. I am very happy with my cleaning and i would hire them again.

Paid $100–150Great priceStandard cleaning
Ellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The women Margarita and Perla were very thorough and professional. My house was spotless when they left. I very much appreciated them and their professionalism and care. They were also very friendly and patient with my pets. Definitely recommend these ladies and company.

Paid $500+Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Emory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Miriam S, Ingrid H, and Irene N were fantastic! They were right on time, communicative and thorough. Thank you!

Paid $350–400Reasonable priceStandard cleaning
Niko5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had two cleaners out and a few hours later our house looks better than ever. Great job, team.

Paid $500+OverpricedStandard cleaning
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have two very responsible ladies that come once a month. They are wonderful. Would not change!

Paid $200–250Reasonable priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Marisol and Julia did an amazing job!

Paid $400–450Reasonable priceStandard cleaning
Stewart3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Erica, Leybey and Iris are here today. As usual, they are doing a great job. Also they are lovely young women and a pleasure to work with. Thank them for us!

Reasonable priceStandard cleaning
Adali6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

I waited a long time to write this review because when I originally hired Molly Maid, I was in school and going through a very difficult personal situation, including a miscarriage. I genuinely needed the help and initially thought I had found a reliable company. The initial deep cleaning was around $500 and was…

Standard cleaningGeneral housekeeping
Drpeeet114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job thanks

Great priceStandard cleaning
P9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an excellent first cleaning from Analaura and Irma from Molly Maid. They did such a great job cleaning my place. My home feels like a home again! I’ve never used a house cleaning service before and they took good care of my place. It was very nice having someone help me with cleaning chores since life has been so busy. Thank you Analaura and Irma!

Paid $350–400Reasonable priceStandard cleaningGeneral housekeeping
Rosalinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service used one time 3,hours Deep cleaning , Rt16 , Evangelina and Rocio , great team . Pleasant , professional, hard workers.Pleased with cleaning outcome . Great service . Thank you

Paid $400–450Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Lorna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Molly Maids did a lovely job cleaning my mother’s home and they were very friendly and kind. It looks like a new home! Thank you Molly Maids!

Paid $500+Reasonable priceStandard cleaning
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend this company. Angelina and Maria are our regular cleaners and they always do a phenomenal job! There was a third woman with them today and unfortunately I didn’t get her name but she was great too! I really appreciate all the hard work they do and they are always very sweet to my kids and my dog.…

Paid $200–250Great priceStandard cleaning
HDP2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The ladies on Route 15 (Magda, Martina, and Julia) do an excellent job with our apartment. We have a lot of books and creative supplies around our house and they take good care of our items. They are also very conscientious about our cat. Each cleaning has been a good service for the two years we've been on the service!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Gregory4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

HAVE USED THE STANDARD CLEANING SERVICE FOR SEVERAL YEARS NOW AND HAVE HAD THE SAME TEAM THE WHOLE TIME. CECILIA & ANGELICA WITH PERIODIC REINFORCEMENT, HAVE HELPED ME THROUGH MY WIFE'S HOSPICE CARE & OVER THE LAST ALMOST 2 YEARS, KEPT MY HOUSE CLEAN FOR ME.

Paid $150–200Reasonable priceStandard cleaning+ Quality+ Professionalism
nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work! 222 dollars an hour though is a little steep but I appreciate the work. Thank you.

OverpricedStandard cleaning
Diane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best cleaners ever came to my house, literally cleaned every spot in my house, made my dogs bed even 😍😍

Great priceStandard cleaningGeneral housekeepingUpholstery cleaning

Show more standard cleaning reviews (80 more) →

Price

$447+77% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping238$153–$283
Standard cleaning100$158–$253
Deep clean68$277–$477
Moving-related cleaning23$321–$536
Interior & exterior window cleaning19$225–$398
Office & workplace cleaning8$153–$283
Upholstery cleaning2$157–$297

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