Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%54+3.8Craft & service penalty85−1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREMolly Maid of Fresno
Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.8★ from 831 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Fresno is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Fresno is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Fresno is better than 85% of house cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 79% of house cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Fresno is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 54% of house cleaning services.C
54
Reviews for your job
Customers hired Molly Maid of Fresno for 7 kinds of job.
Molly Maid of Fresno for window washing
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$447+77% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 20%Reasonable 67%Overpriced 7%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General housekeeping | 238 | $153–$283 |
| Standard cleaning | 100 | $158–$253 |
| Deep clean | 68 | $277–$477 |
| Moving-related cleaning | 23 | $321–$536 |
| Interior & exterior window cleaning | 19 | $225–$398 |
| Office & workplace cleaning | 8 | $153–$283 |
| Upholstery cleaning | 2 | $157–$297 |
