Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Molly Maid of Greater Waco logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Molly Maid of Greater Waco

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 238 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Greater Waco is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Greater Waco is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Greater Waco is better than 67% of carpet cleaning.B
67

Reviews for your job

Customers hired Molly Maid of Greater Waco for 6 kinds of job.

Molly Maid of Greater Waco for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$465
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Deep clean” · showing 20

RhondaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Absolutely amazing ladies! Very professional! My home looks amazing! Definitely the best ever house keepers! I recommend 💯!🥰😍

Paid $350–400Great priceDeep clean
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

On time, thorough and excellent job!

Paid $300–350Reasonable priceDeep clean
Phil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Lydia and Paulina were quick and efficient and the house is cleaner than I ever get it. Looking forward to using their services again!

Deep clean
SophieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They always do a good job and are efficient

Great priceStandard cleaningDeep clean
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had the pleasure of getting to know Lucia and Rosio, they did a fantastic job cleaning my apartment, no stone was left unturned. I was able to stay in the apartment while they cleaned. They took their time and got to every area of the apartment, this was very thorough job. I highly recommend working with them and…

Paid $150–200Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love coming home after MollyMaids has cleaned my house. Adelina and Andrea are professional and very polite- always willing to make my home look great!

Paid $100–150Reasonable priceDeep cleanStandard cleaning+ Quality+ Value
Charity7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Molly Maids consistently do a great job!

Reasonable priceStandard cleaningDeep clean
HoYo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I used Molly Maid Waco for a deep clean of my house to prepare for a party. They did an excellent job and ask several times when leaving and then afterwards by text if I was happy with the work or if they needed to do anything additional! Very reasonable price also!

Deep clean+ Responsiveness+ Quality+ Professionalism
Aubrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nidia and Rosa do an amazing job on my house. They always go above and beyond for me. Thank you so much ladies.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
CandaceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job with our deep clean! The baseboards and ceiling fans were the biggest jobs. I will definitely be using them from now on. Very sweet ladies and very punctual.

Deep clean+ Quality+ Professionalism
BrittanyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a wonderful job! Will continue to use monthly.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
SkdcLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My team, Rosario and Eneyda, were AMAZING! Very kind and did a beautiful job. This was our first deep clean and we will now use them monthly. MaryAnn was also great to work with for our initial consult and appointment scheduling. Great communication! Highly recommend this company and team!

Deep clean+ Responsiveness+ Punctuality+ Quality
J.14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Efficient, professional, competent.

Deep clean+ Punctuality+ Quality+ Professionalism
Oxking2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We needed a deep clean in our house, we havent done one in quite a few years. The ladies that came to do the job went way beyond our expectations. Our house is spotless. They cleaned things that we wouldn’t have even thought of asking about. It was our first experience with a cleaning service and we for sure got…

Deep clean+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They do a great job cleaning everything!

Deep cleanStandard cleaning
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We live out in the country and had a hard time finding services out here. This location accommodated us! We are very pleased with their service and the professionalism of their team!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Jules5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Molly Maids is the only cleaning service I trust to clean my house. MaryAnn is very responsive with messaging and Maria is very organized with her time. I’m a mom of 2, a wife and I have a full time job. Hiring Molly Maids took the pressure off of my husband and I to spend our weekend cleaning the house. Thank you…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Chadwick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly Recommend this company. Cleaning Services are excellent and affordable. Marabelle & Gloria did a superb job cleaning our home!

Deep clean+ Quality
Lindsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Molly Maids cleaning is RELIABLE. You always know you’ll get a good clean from them. I tried to use another, cheaper cleaning company and it was a total waste of money. Molly Maids is a little more expensive, but you can be certain the cleaning will be top quality!

Deep clean+ Responsiveness+ Punctuality+ Quality
TonyaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Molly Maids has been cleaning our home for almost two months now, and we are extremely pleased with their work. The team is punctual, hardworking, kind, and are very thorough. I happened to be home during our most recent cleaning, and I was impressed by the care they took cleaning our home and paying attention to details.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (9 more) →

Price

$183-29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 75%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning69$153–$247
General housekeeping30$139–$247
Deep clean29$271–$465
Moving-related cleaning12$240–$536
Office & workplace cleaning6$151–$261
Interior & exterior window cleaning6$209–$473

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