Experts Reviews · Company report
Molly Maid of Greater Waco logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Molly Maid of Greater Waco

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 238 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Greater Waco is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Greater Waco is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Greater Waco is better than 67% of carpet cleaning.B
67

Reviews for your job

Customers hired Molly Maid of Greater Waco for 6 kinds of job.

Molly Maid of Greater Waco for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 31 Google reviews tagged “General housekeeping”

Maribeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Continues to provide top notch cleaning. Highly recommend!

Paid $150–200Great priceStandard cleaningGeneral housekeeping
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Yasmin and Esther are an awesome team and do a great job, work quickly, and are very trustworthy! It’s a huge help to keep up with the cleaning maintenance around the house- thank you!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
MikeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always treated my home with respect and provided excellent cleaning services. I wouldn’t use anyone else. Highly recommend.

Paid $100–150Reasonable priceStandard cleaningMoving-related cleaningGeneral housekeeping
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I get bi weekly cleans, and have been for almost 2 years. The ladies always show up, do a great job and I am always impressed with how well and quickly they do their job!

Paid $100–150Great priceGeneral housekeeping
JerryLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great people to work with, the house is a lot cleaner than before. They are responsive to changes and will follow up if we find anything not to our satisfaction. Highly recommend!

Paid $250–300General housekeeping
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We appreciate our Molly Maid Team of Greater Waco - Jasmine and Esther - and the careful cleaning they provide for our home to keep it feeling like new! They are always prompt, pleasant and eager to do a good job for us each month! Thank you Molly Maid of Greater Waco! Amy K., Lorena, Tx

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Cassie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Adelina and Andrea have been such a blessing in my life. Taking the burden of cleaning off my shoulders has made such a difference, and it has been totally worth the money. When they come to clean they are always kind, professional, and wonderful to work with. I truly appreciate everything they do and I wish I would have hired someone years ago.

Reasonable priceStandard cleaningGeneral housekeeping
KimberlyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love Molly Maids and the girls that come to clean each time. They are respectful of me and my home. They make sure everything is cleaned perfectly and if I need them to focus on something, they do it happily.

Paid $150–200Reasonable priceStandard cleaning+ Quality
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had the pleasure of getting to know Lucia and Rosio, they did a fantastic job cleaning my apartment, no stone was left unturned. I was able to stay in the apartment while they cleaned. They took their time and got to every area of the apartment, this was very thorough job. I highly recommend working with them and…

Paid $150–200Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Adrienne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andrea & Andelina are attentive as they come to our house every other week. I would definitely recommend them to provide cleaning services. Thank you!!

General housekeeping
L1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They do great work, any time I've had a concern it's always addressed. They have cleaned 5 years for us.

Standard cleaningGeneral housekeeping
Denyse6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The team is quick and thorough and efficient and I do enjoy coming home to a clean house.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Paulina and Lydia were FANTASTIC! They are always so thorough and thoughtful and go above and beyond! They do such a great job with cleaning and organizing in the bedrooms/bathrooms And always leave our living room and kitchen looking brand new! They are always so sweet and on time and efficient! We highly recommend…

Great priceStandard cleaningGeneral housekeeping
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andrea and Adelina are fantastic!! Always on time, very polite, and do a wonderful job!

Paid $150–200Great priceGeneral housekeeping
MikeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been using Molly Maids to clean my house for more than two years now. The team that does my house, which is team 4 Adelina and Maria do an excellent job. They are always on time and are very professional. I highly recommend using Molly Maids of greater Waco for any of your cleaning services.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Molly Maids always leave my house clean and fresh! They are always on time too! Adelina and Andrea are the best!

Paid $150–200Reasonable priceGeneral housekeeping
G5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They are fast and do an excellent job.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
KatieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

amazing service for over 10 years now!! Always show up, always do a great job, never take longer than a few hours, so nice and reliable

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have one Molly Maid that comes everytime and she always has at least one helper. Lucy is always kind and is in control. She is an expert and professional

Standard cleaningGeneral housekeeping
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bessy and Gregoria work as a very efficient team. They are pleasant and do an excellent job of cleaning. They are very thorough in their work, cleaning the ceiling fans and tops of picture frames.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team 4 of Adelina & Maria are excellent. The two ladies are very thorough and pay great attention to detail. We appreciate their hard work on our house.

General housekeeping
Aubrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nidia and Rosa do an amazing job on my house. They always go above and beyond for me. Thank you so much ladies.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Denyse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Many thanks to Team 3, Bessy and Gregoria do a great job on my home. So thankful we have them!

General housekeeping+ Punctuality+ Professionalism
L17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love using Molly Maid/Martha and Lucia!! They do such a great job cleaning everything we signed up for. They are so warm and friendly and always show up when they are scheduled and very good about communicating each time! We have no complaints and have been using them a long while.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Shilpa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Staff was excellent

General housekeeping
Carlos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My second time to use this service and both times I have been appreciative of the thorough cleaning.

General housekeeping+ Punctuality+ Quality+ Professionalism
Cris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These ladies are amazing! I loved the service. Trustful and polite. Linda and Fatima were the ladies who cleaned my house and I appreciate their work! Thank you. I’d definitely keep using this company and recommend it.

General housekeeping+ Responsiveness+ Punctuality+ Quality
BrittanyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a wonderful job! Will continue to use monthly.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Rating only, no written review.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Lila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

Rating only, no written review.

Paid $150–200OverpricedGeneral housekeeping
Kody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping

Price

$183-29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 75%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning69$153–$247
General housekeeping30$139–$247
Deep clean29$271–$465
Moving-related cleaning12$240–$536
Office & workplace cleaning6$151–$261
Interior & exterior window cleaning6$209–$473

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