Experts Reviews · Company report
Molly Maid of Greater Waco logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Molly Maid of Greater Waco

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 238 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Greater Waco is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Greater Waco is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Greater Waco is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Greater Waco is better than 67% of carpet cleaning.B
67

Reviews for your job

Customers hired Molly Maid of Greater Waco for 6 kinds of job.

Molly Maid of Greater Waco for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “Standard cleaning” · showing 40

Maribeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Continues to provide top notch cleaning. Highly recommend!

Paid $150–200Great priceStandard cleaningGeneral housekeeping
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The Molly Maids do a great job!

Paid $150–200Reasonable priceStandard cleaning
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Molly Maids is trustworthy and cleans what I ask them to. They are insured and bonded and keep up with my key unlike the last service I used.

Paid $100–150Standard cleaning
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They have always done an excellent job of cleaning my dusty home!! I love my team of girls! They are always really nice and do a really good job !

Paid $150–200Reasonable priceStandard cleaning
Kristin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love the service and love the people. Very thankful for the great work and friendly employees!

Paid $100–150Reasonable priceStandard cleaning
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I’m very pleased with the service the girls give. Lucy is very thoughtful and kind.

Paid $200–250Reasonable priceStandard cleaning
Pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Hassamine and Esther are always on time. They greet me with a friendly smile and stay focused on cleaning the entire time they are here. They aim to please us. They have great attention to details like window ledges. We are very happy.

Paid $200–250Reasonable priceStandard cleaning
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Yasmin and Esther are an awesome team and do a great job, work quickly, and are very trustworthy! It’s a huge help to keep up with the cleaning maintenance around the house- thank you!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
jaynie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

WOW!!! 🤩 I love Molly Maids! They have been and are just Brilliant! I have spent most of this year ill. Got behind on cleaning, they came in and really clean my apartment. Now they come on a regular basis to help upkeep. I get overly tired and breathless just changing the sheets and making up the bed. But, I don’t…

Great priceStandard cleaning
CarolynLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

3 here today and did a great job! So nice to have Molly' maids come clean. Appreciate the had work

Paid $100–150Reasonable priceStandard cleaning
MikeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always treated my home with respect and provided excellent cleaning services. I wouldn’t use anyone else. Highly recommend.

Paid $100–150Reasonable priceStandard cleaningMoving-related cleaningGeneral housekeeping
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Molly Maid for years and they always do a great job.

Paid $150–200Reasonable priceStandard cleaning
Joan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Team 2, Martha and Lucia, have been coming to us for several years. They work quickly and efficiently, leaving our home spic and span every two weeks. We are so happy to have found this company when we moved to Waco. Thank you for your excellent service.

Standard cleaning
Peter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They do a thorough job and are reasonably priced.

Paid $150–200Reasonable priceStandard cleaning+ Professionalism
Y12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I know Molly Maid is 100% consistent and they do a thorough cleaning every time.

Standard cleaning
Whit1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great, consistent work that is well worth the cost!

Paid $150–200Reasonable priceStandard cleaning
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Does a good job and reliable. Cleaning team is always friendly and courteous. We like that we always have same crew.

Reasonable priceStandard cleaning
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We appreciate our Molly Maid Team of Greater Waco - Jasmine and Esther - and the careful cleaning they provide for our home to keep it feeling like new! They are always prompt, pleasant and eager to do a good job for us each month! Thank you Molly Maid of Greater Waco! Amy K., Lorena, Tx

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Team 2, Martha and Lucia, were friendly, efficient, and did an outstanding job. We look forward to their visits.

Paid $100–150Reasonable priceStandard cleaning
GingerLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Adelina and Andrea are my cleaning angels. my home for a long They are sweet, thorough and very efficient!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Molly Maids clean my house very well and it only takes about two hours! They are always on time and send out a reminder text the day before the scheduled cleaning.

Paid $150–200Reasonable priceStandard cleaning
Katherime9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have used TEAM 2, Martha & Lucia for several years now and am completely satisfied with their service and attention to detail. They are efficient and professional. I would recommend them to anyone.

Standard cleaning
Cassie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Adelina and Andrea have been such a blessing in my life. Taking the burden of cleaning off my shoulders has made such a difference, and it has been totally worth the money. When they come to clean they are always kind, professional, and wonderful to work with. I truly appreciate everything they do and I wish I would have hired someone years ago.

Reasonable priceStandard cleaningGeneral housekeeping
SophieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They always do a good job and are efficient

Great priceStandard cleaningDeep clean
KimberlyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love Molly Maids and the girls that come to clean each time. They are respectful of me and my home. They make sure everything is cleaned perfectly and if I need them to focus on something, they do it happily.

Paid $150–200Reasonable priceStandard cleaning+ Quality
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had the pleasure of getting to know Lucia and Rosio, they did a fantastic job cleaning my apartment, no stone was left unturned. I was able to stay in the apartment while they cleaned. They took their time and got to every area of the apartment, this was very thorough job. I highly recommend working with them and…

Paid $150–200Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Sydney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lidia & Paulina are wonderful!

Paid $200–250Reasonable priceStandard cleaning
Sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love coming home after MollyMaids has cleaned my house. Adelina and Andrea are professional and very polite- always willing to make my home look great!

Paid $100–150Reasonable priceDeep cleanStandard cleaning+ Quality+ Value
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Linda and Polina are fantastic cleaners. They are through and quick.

Paid $150–200Reasonable priceStandard cleaning
L1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They do great work, any time I've had a concern it's always addressed. They have cleaned 5 years for us.

Standard cleaningGeneral housekeeping
Denyse6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The team is quick and thorough and efficient and I do enjoy coming home to a clean house.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Team Adelina and Andrea do an excellent job! House is clean as a whistle.

Paid $200–250Reasonable priceStandard cleaning
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Paulina and Lydia were FANTASTIC! They are always so thorough and thoughtful and go above and beyond! They do such a great job with cleaning and organizing in the bedrooms/bathrooms And always leave our living room and kitchen looking brand new! They are always so sweet and on time and efficient! We highly recommend…

Great priceStandard cleaningGeneral housekeeping
MikeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been using Molly Maids to clean my house for more than two years now. The team that does my house, which is team 4 Adelina and Maria do an excellent job. They are always on time and are very professional. I highly recommend using Molly Maids of greater Waco for any of your cleaning services.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
G5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They are fast and do an excellent job.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
KatieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

amazing service for over 10 years now!! Always show up, always do a great job, never take longer than a few hours, so nice and reliable

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have one Molly Maid that comes everytime and she always has at least one helper. Lucy is always kind and is in control. She is an expert and professional

Standard cleaningGeneral housekeeping
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lydia and Paulina are very efficient and do great work.

Standard cleaning
LoriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We’ve used Molly Maids for years. I always appreciate the consistent cleaning and friendly service they have provided over the years.

Paid $150–200Reasonable priceStandard cleaning
Charity7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Molly Maids consistently do a great job!

Reasonable priceStandard cleaningDeep clean

Show more standard cleaning reviews (29 more) →

Price

$183-29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 75%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning69$153–$247
General housekeeping30$139–$247
Deep clean29$271–$465
Moving-related cleaning12$240–$536
Office & workplace cleaning6$151–$261
Interior & exterior window cleaning6$209–$473

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