Experts Reviews · Company report
Molly Maid of Greensboro and High Point logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%51+12.4Value 14%77+10.9Replies to reviews 7%40+2.8Craft & service penalty64−3.6Momentum penalty79−2.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Molly Maid of Greensboro and High Point

High Point, NC · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.7★ from 704 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Greensboro and High Point is better than 67% of move-in/move-out cleaning services.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Greensboro and High Point is better than 51% of move-in/move-out cleaning services.C
51
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Greensboro and High Point is better than 64% of move-in/move-out cleaning services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Greensboro and High Point is better than 77% of move-in/move-out cleaning services.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Greensboro and High Point is better than 79% of move-in/move-out cleaning services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Greensboro and High Point is better than 40% of move-in/move-out cleaning services.C
40

Reviews for your job

Customers hired Molly Maid of Greensboro and High Point for 7 kinds of job.

Molly Maid of Greensboro and High Point for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 91 Google reviews tagged “Deep clean” · showing 40

Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Molly Maid was a wonderful, communicative company to work with. They were quick, efficient, and went above and beyond with our move-out clean!

Paid $200–250Great priceMoving-related cleaningDeep clean
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service, pays attention to detail and very thorough.

General housekeepingDeep clean
kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wendy and Luz team 4, did a great job! Love it.

Deep clean
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been using Molly Maid for years and have had a great experience with them. Communication is great, they are on time, thorough in their cleaning, friendly, always seem glad to help us. We have had the same cleaning team for most of this engagement and couldn’t be happier with them.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Ariel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

5/5 stars for Molly Maid Team 1 (Olivia, Carmen, & Anabel)! They did an incredible job cleaning our home from top to bottom. As a two-income home with full-time work schedules, having a reliable team clean our home takes so much stress off our shoulders. Everything looks and feels amazing. Thank you so much, team!

Paid $400–450Reasonable priceDeep clean
Home13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional job, we left to get lunch we returned to a perfectly clean and fresh smelling home.

Paid $400–450Reasonable priceDeep clean
Pam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic job on my mother-in-love’s place. Great team #5.

Paid $50–100Reasonable priceStandard cleaningGeneral housekeepingDeep clean
JenniferLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have 4 cats, a teenager, and not much time for upkeep. Thank you from a busy mom. You’ve helped us keep going. The details touched on for the deep cleaning, including the baseboards (which I always notice), and the tidy way my son’s bedroom was left, is more than I could have asked for.

Paid $400–450Great priceDeep clean
Sheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The customer service team was very kind and helpful and the ladies who cleaned our house did an absolutely amazing job! They were very kind and called us with any updates or questions!

Paid $500+Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
AngelLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michelle, Yadira, and Vivian serviced my home today. It was super dirty as I had spent the last three months preparing for a family reunion. I received a complete reset. My home is sparkling clean and smells fresh. I’m gonna light my candles and make some tea. It’s time to rest!!

Paid $400–450Reasonable priceDeep clean
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Yadira, Michelle and Vivian did a great job on a deep clean of my home. I’m excited to have them here on a regular basis.

Paid $500+Reasonable priceDeep clean
BillLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

They have been a great partner in helping keeping me organized and a clean home. The central office staff are very helpful willing to accomidate- particularly Rubin.

Deep clean+ Quality+ Professionalism
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The cleaners were on time, were very polite, and did a great job. My apartment shone when they were finished, which made me so happy. The cleanest my place has been in ages, as my back pain has not allowed me to really clean my place.

Paid $200–250Reasonable priceStandard cleaningDeep clean
Joan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

How wonderful to come home from the hospital to a beautiful clean house.

Paid $150–200Reasonable priceDeep cleanGeneral housekeeping
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am from out of town and needed some help with my Parents home in the Greensboro area. Not knowing who to hire I took my chances on Molly Maids. My team was amazing! They were kind, thoughtful, efficient, communication was excellent and they did an outstanding job! I’m so appreciative and can highly recommend this service provider.

Reasonable priceDeep clean
MonicaLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service

Deep clean− Professionalism− Value
sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely awesome job!!!!

Great priceDeep clean
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

MOLLY MAIDS Greensboro NC Maria and Cristina have been the regulars to my house in Eli Whitney NC. They are the hardest workers and most professional cleaners I have used! Anything I ask to be cleaned, they have not only taken care of, but happily perform that task! They have been my regulars for the past year and…

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have had great results using Team #3 for my monthly home cleaning. They are always very reliable and professional. I can always count on my home cleaning being done with great detail. I highly recommend Team #3.

Deep clean+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The 3 ladies that came by are excellent at cleaning. They did a Fabulous job. I will use this company again.

Deep clean+ Responsiveness+ Punctuality+ Quality
Yvonne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had team of Carmen and Olivia and they were excellent!

Deep cleanGeneral housekeeping+ Quality+ Professionalism
Aaron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These folks came on same day notice and did an excellent job. It was probably the best cleaning we've had that I can remember.

Deep clean+ Responsiveness+ Punctuality+ Quality
JoshuaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful. Use them all the time! They do a fantastic job

Deep clean
Marge4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job. 👍

Deep clean
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great stuff. Love this service

Deep clean+ Quality
Chris13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The ladies were extremely polite and did an outstanding job!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Kimberly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Route 1 (Yessica and Carmen) are a great team! Very happy with my service. Thank you so much!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lyndsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and thorough-- Amallia, Ashley, and Katie were amazing!

Deep clean+ Quality+ Value
MichelleLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yeesica and Carmen came in and went straight to work. They worked well and if anything needed read dressing they were happy to comply. Will definitely use again! Page

Deep clean+ Responsiveness+ Punctuality+ Quality
Page14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yessica and Carmen did a wonderful job in a timely efficient manner.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful responsive young ladies. My crew is Katie, Amalia, & Ashley route 6. And they do general and specific cleaning. Great service oriented crew

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Cassidy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an initial deep clean a few months ago and have had bi-weekly housekeeping services since then. I have active kids and a black lab, so a lot happens in two weeks, but Lety, Roxana, and Claudia always do great work and leave things looking so much better, making it easier for me to maintain between services.

Deep cleanGeneral housekeeping+ Punctuality+ Professionalism+ Value
BrittanyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Impressive and fantastic service. We had three employees come and do a deep clean of our house, they were professional, quick and did a thorough cleaning of my entire house. I will definitely be using them again in the future for annual deep cleanings. I would highly recommend to anyone looking for cleaning services, housekeeping, etc.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
MeganLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I scheduled an appointment for a deep clean of my apartment, and they were very thorough. It was better than when I first moved in. And the customer service while I was making my appointment and coordinating arrival time was excellent. I am very appreciative of the attention Ruben paid to making sure I had a good experience.

Deep clean+ Responsiveness+ Quality+ Professionalism
Kristy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team 5, Angelica and Cecilia did a wonderful job. I will definitely use their services again.

Deep clean+ Punctuality+ Professionalism
JLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had my house deep cleaned for out of town guests. The ladies of Route 6 did an exceptional job. So much so that I am booking them weekly and then in the new year will have then come in bi-weekly

Deep clean+ Responsiveness+ Punctuality+ Quality
Christopher7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Katie, lili and yesenia did a wonderful job

Deep clean+ Responsiveness+ Punctuality+ Quality
Vivian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

My landlord hired Molly Maids to do a deep cleaning after a move out. When I moved in I found areas that could be reached easily but would have taken some effort to clean but we’re not. They did not clean the inside of the cabinets or the kitchen floor. Plumbing fixtures in the bathroom room were left filthy. So…

Deep cleanMoving-related cleaning− Quality− Value
Rhonda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I'm very pleased with Molly Maid, I've had them them come once a month for deep clean for a while, but now every other week for standard cleaning, and it is amazing to come home to such a thoroughly cleaned home. Very professional, timely, and easy to work with as far as scheduling. Rhonda Wilson, Reidsville NC

Deep cleanStandard cleaning+ Quality+ Professionalism
ChristieLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful ladies! Hard working and professional.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (51 more) →

Price

$214-13% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 8%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping133$158–$335
Standard cleaning125$158–$233
Deep clean91$347–$614
Moving-related cleaning29$334–$809
Interior & exterior window cleaning9$164–$637
Office & workplace cleaning4—
Upholstery cleaning2$144–$277

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