Experts Reviews · Company report
Molly Maid of La Verne logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%91+22.1Value 14%86+12.2Replies to reviews 7%49+3.5Craft & service penalty73−2.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of La Verne

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 646 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of La Verne is better than 87% of upholstery cleaning.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of La Verne is better than 91% of upholstery cleaning.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of La Verne is better than 73% of upholstery cleaning.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of La Verne is better than 86% of upholstery cleaning.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of La Verne is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of La Verne is better than 49% of upholstery cleaning.C
49

Reviews for your job

Customers hired Molly Maid of La Verne for 6 kinds of job.

Molly Maid of La Verne for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$240–$465
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 67 Google reviews tagged “Deep clean” · showing 20

Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Peter and Ada were great from route 17

Paid $500+Reasonable priceDeep clean
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We just finished with a poor relationship with another house keeping service. We were hesitant hiring another company. We are very thrilled with our decision hiring Molly Maids. They exceeded our expectations and have given us faith that there are good people out there that do what they promised. Patricia & Trina…

Paid $400–450Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Beverly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve used Molly Maid for about 20 years. The quality of their work is consistently excellent. They work as a team and nothing is skipped! They are excellent and don’t accept “good enough” I want a “sparkling clean” house and they deliver.

Paid $150–200Reasonable priceInterior & exterior window cleaningGeneral housekeepingDeep clean
ElizabethLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Shout out to Lupita & Isabel on Route 17! They came out for a deep cleaning of my parent's home. We are very satisfied with their work.

Paid $300–350Reasonable priceDeep clean
Lilia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Trina does an amazing job each time she comes to clean. Everything is left spotless. Thank you Trina!!

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Norma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Team number 18 was absolutely amazing!!!! I don’t think my home has ever been this clean!!!!! This absolutely the help I needed to feel better after suffering through a very long depressive episode!!!

Paid $350–400Reasonable priceDeep clean
Tammy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The ladies did a wonderful job! They were hardworking and friendly! I appreciate Molly Maid

Paid $450–500Reasonable priceGeneral housekeepingDeep clean
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Lovely team of house cleaning women. Did a great job on the rooms I needed done.?

Paid $400–450Not sureDeep clean
Tayren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had team #15 Marcela and Marina come and they did such an amazing job I had hard water build up on my shower and tried everything to get it off and couldn’t They came and got it all off and it looks like a brand new shower They were so nice and polite and I will definitely have them come back

Paid $350–400Reasonable priceDeep clean
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent work and adapted to the job as needed. Went above and beyond especially in the garage.

Reasonable priceDeep clean
Lavon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Molly Maid of La Verne has only provided excellent service. They have helped me with whatever I have asked for and assisted me with whatever incidentals have popped up. They have also diligently pointed out issues that I did not know about, which could then be taken care of.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Meekeroo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've had two services so far with Angelica & Cristina (route #10), and I am so pleased & thankful for the great work they do in my home. They are both so kind & detailed in everything they do. I truly appreciate them both & will definitely book future dates with them. I highly recommend these incredibly lovely ladies, they are the best.

Reasonable priceStandard cleaningDeep clean
Eric'sLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Molly Maids do a great job keeping our office and warehouse clean. The cleaning service is thorough yet quick. We recommend the Molly Maid cleaning service to anyone with a business.

Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
JULIELocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you so much!!! I have used Molly Maids for years and they are awesome!!! Tuesday Mireya and Aida #7 cleaned a residence for me today and THEY did an OUTSTANDING JOB!!! I would highly recommend Molly Maids of La Verne. So if you need a place cleaned whether it is a residence or a commercial space Molly Maids…

Deep cleanGeneral housekeeping
Joanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marcela and Marina, team 15 arrived 10 minutes early, and after I gave them a quick tour of the house I explained to them that I needed some deeper cleaning done. Ceiling fans, baseboards, window sills, tiles in my shower. To my expectations, they worked together beautifully and paid close attention to detail with…

Deep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Skid8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great initial experience, the staff were on time, professional and very thorough.

Deep clean+ Punctuality+ Quality+ Professionalism
Manfred2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the first time we use the service. The two workers were friendly, efficient, and got the job done. We were impressed.

Deep clean+ Responsiveness+ Punctuality+ Quality
Siobhan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miriam and Maria were very thorough in getting our house sparkling clean. The entire house looks like it's move- in ready! I will definitely ask them back when we move to our new home! They are personable and professional. I enjoyed meeting them. They are a great team. -Tracy

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Priscilla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and the staff are professional, personable, and thorough. I highly recommend Molly Maid and my team of cleaners. They do a great job and it’s always a pleasure seeing them!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had Maria and Pita clean my house today. They did a great job. Friendly but went right to work.

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism

Show more deep clean reviews (47 more) →

Price

$283+7% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 81%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning143$158–$259
Deep clean67$240–$465
General housekeeping52$196–$279
Moving-related cleaning25$321–$447
Interior & exterior window cleaning14—
Office & workplace cleaning8—

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