Experts Reviews · Company report
Molly Maid of La Verne logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%91+22.1Value 14%86+12.2Replies to reviews 7%49+3.5Craft & service penalty73−2.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of La Verne

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 646 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of La Verne is better than 87% of upholstery cleaning.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of La Verne is better than 91% of upholstery cleaning.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of La Verne is better than 73% of upholstery cleaning.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of La Verne is better than 86% of upholstery cleaning.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of La Verne is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of La Verne is better than 49% of upholstery cleaning.C
49

Reviews for your job

Customers hired Molly Maid of La Verne for 6 kinds of job.

Molly Maid of La Verne for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Interior & exterior window cleaning”

Beverly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve used Molly Maid for about 20 years. The quality of their work is consistently excellent. They work as a team and nothing is skipped! They are excellent and don’t accept “good enough” I want a “sparkling clean” house and they deliver.

Paid $150–200Reasonable priceInterior & exterior window cleaningGeneral housekeepingDeep clean
Jeanette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a great experience with team 18. They do a great job, are super thorough and thoughtful to ask questions as needed. Would be very grateful to have them again. Thank you ladies!

Paid $250–300Reasonable priceInterior & exterior window cleaning
Ethan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great cleaning job for the Lunar New Year’s 2026. My wife was very pleased because I don’t clean that well for the New Year.

Customer photo from Ethan's reviewCustomer photo from Ethan's reviewCustomer photo from Ethan's reviewCustomer photo from Ethan's review
Paid $400–450Interior & exterior window cleaningStandard cleaning
Dat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I needed the house to be clean for Chinese New Year. They did above and beyond expectations. Thank you for the great work.

Customer photo from Dat's reviewCustomer photo from Dat's reviewCustomer photo from Dat's review
Paid $400–450Reasonable priceInterior & exterior window cleaningStandard cleaning
erikLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Just had MOLLY MAID cleaning my mother's house in Ontario. (The route 17 girls) did an excellent job! Would call them again.

Paid $300–350Great priceInterior & exterior window cleaningMoving-related cleaning
Darrin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very prompt very thorough highly competent and considerate.

Paid $100–150Reasonable priceInterior & exterior window cleaning
MichaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough top to bottom sparkling clean smelling fresh Thank you Molly maid keep up the good work Thank you ladies

Not sureInterior & exterior window cleaning
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Crystal and Lupita Diligent and professional

Paid $100–150Not sureInterior & exterior window cleaningStandard cleaning
Eric'sLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Molly Maids do a great job keeping our office and warehouse clean. The cleaning service is thorough yet quick. We recommend the Molly Maid cleaning service to anyone with a business.

Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and always on time. That’s important to me.

Interior & exterior window cleaningStandard cleaningGeneral housekeeping+ Professionalism
Siobhan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miriam and Maria were very thorough in getting our house sparkling clean. The entire house looks like it's move- in ready! I will definitely ask them back when we move to our new home! They are personable and professional. I enjoyed meeting them. They are a great team. -Tracy

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Priscilla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and the staff are professional, personable, and thorough. I highly recommend Molly Maid and my team of cleaners. They do a great job and it’s always a pleasure seeing them!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaning+ Punctuality+ Quality+ Professionalism
Shawna3 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaningInterior & exterior window cleaning+ Punctuality+ Quality+ Professionalism

Price

$283+7% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 81%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning143$158–$259
Deep clean67$240–$465
General housekeeping52$196–$279
Moving-related cleaning25$321–$447
Interior & exterior window cleaning14—
Office & workplace cleaning8—

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