Experts Reviews · Company report
Molly Maid of La Verne logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%91+22.1Value 14%86+12.2Replies to reviews 7%49+3.5Craft & service penalty73−2.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of La Verne

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 646 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of La Verne is better than 87% of upholstery cleaning.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of La Verne is better than 91% of upholstery cleaning.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of La Verne is better than 73% of upholstery cleaning.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of La Verne is better than 86% of upholstery cleaning.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of La Verne is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of La Verne is better than 49% of upholstery cleaning.C
49

Reviews for your job

Customers hired Molly Maid of La Verne for 6 kinds of job.

Molly Maid of La Verne for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Moving-related cleaning”

Raquel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

House was throughly cleaned for a move out. The cleaners were courteous and professional, and it was a satisfactory experience.

Paid $400–450Reasonable priceMoving-related cleaning
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The team worked so hard and did a wonderful job

Paid $500+Reasonable priceMoving-related cleaning
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Angel & Cristina were fantastic!

Paid $200–250Reasonable priceStandard cleaningMoving-related cleaningGeneral housekeeping
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Completely satisfied!!!!!!

Paid $400–450Reasonable priceMoving-related cleaning
erikLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Just had MOLLY MAID cleaning my mother's house in Ontario. (The route 17 girls) did an excellent job! Would call them again.

Paid $300–350Great priceInterior & exterior window cleaningMoving-related cleaning
MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used the services of Molly Maids before and have always been pleased with their results. This time I was fortunate to have Molly Maids send me Desiree and Trina. They were a dynamic duo! They hustled and scrubbed, dusted and vacuumed until my place sparkled. My oven and fridge were so clean they looked like…

Great priceMoving-related cleaning
Brooke9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I would not recommend this company. I’ve had to have them come out three separate times with them still not completing all the items listed in their scope. I had to call them back to complete basic tasks like wiping down doors, cleaning blinds, dusting window seals, and cleaning inside kitchen cabinets. I’ve…

Moving-related cleaning− Quality− Professionalism
Siobhan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miriam and Maria were very thorough in getting our house sparkling clean. The entire house looks like it's move- in ready! I will definitely ask them back when we move to our new home! They are personable and professional. I enjoyed meeting them. They are a great team. -Tracy

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rocio and Claudia were very professional . They came in the house and immediately started cleaning and did an excellent job. Would definitely hire them again

Moving-related cleaning
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The ladies were professional and did a great job!

Moving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The H7 team arrived on time and were extremely responsive to all of my requests and questions. Every aspect of their cleaning was thorough and complete. This is a condo I co-own with my son and where he lives solo - it's a typical bachelor pad with surface cleaning at best, when it happens at all. It hasn't…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Sally5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The Molly Maid crew is very thorough. The cleaning crew is friendly, cheerful, and efficient. Whenever possible, they accommodate special requests and are willing to make changes based on our needs and recommendations. I appreciate that the same team comes to our home for every cleaning.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
KellyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Molly Maids was very responsive. I had a last-minute hiccup on the day of the cleaning - I called them as soon as I knew and Soraima was very responsive and helpful. We were able to come up with a solution to work around the hiccup, and I appreciated the team's patience and flexibility. Great customer service. The…

Moving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
Kurt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've hired Molly Maids on a few occasions, to do a thorough cleaning on a property I was selling. After renovating the property, the girls came in and did an excellent job. Every time they were thorough, complete, and very professional. Thank you . 👍👍

Deep cleanMoving-related cleaning+ Punctuality+ Quality+ Professionalism
armando6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a rough move and were worn out. We wanted to leave a good impression on our landlord. Molly Maid two housekeepers that came out worked very hard and made the home amazing! We wished we had gotten service before. the ladies did a phenomenal job, which included the oven and refrigerator.

Moving-related cleaning
Jon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service, great attitude, the two crews work hard, very conscientious, competent, and thorough

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $250–300Moving-related cleaning
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceMoving-related cleaning
Ellen4 years ago★★★★★

Rating only, no written review.

Moving-related cleaningStandard cleaning+ Responsiveness+ Professionalism
Randi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Christy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Punctuality+ Quality+ Professionalism
Eloisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
MELISSA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Quality+ Professionalism
Margarit8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Quality+ Professionalism
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Moving-related cleaningStandard cleaning+ Quality+ Value

Price

$283+7% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 81%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning143$158–$259
Deep clean67$240–$465
General housekeeping52$196–$279
Moving-related cleaning25$321–$447
Interior & exterior window cleaning14—
Office & workplace cleaning8—

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