DEEP CLEANING SERVICES · DALLAS, TX
MOLLY MAID of Northwest Dallas County logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

MOLLY MAID of Northwest Dallas County

Better than 65% of deep cleaning services · #14 of 40

4.9★881 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
47%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

MOLLY MAID of Northwest Dallas County for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 82 Google reviews tagged “General housekeeping” · showing 20

★★★★★ Dlc · Edited a day ago

Guadalupe & Eva have been cleaning my house for the past 2 to 3 appointments.They have gone above and beyond to make sure everything is sparkling clean. Their work is excellent and they’re also super fast!

Paid $200–250Great priceGeneral housekeeping
★★★★★ Martha · a day ago

Very good went the extra mile to do everything.

Paid $400–450Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ karen · 6 days ago

Received gift certificate from daughter. Anita and Flor did great work in kitchen and bathrooms. They literally work constantly until done. Extremely pleased with their work.

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Jeremiah · 2 weeks ago

Been with Molly Maid over a year now and the crew today (Team 6) Ruth and Elvira, did an awesome job. They pay close attention to detail and are great with my dogs. Requesting this crew every time.

Paid $100–150Great priceGeneral housekeeping
★★★★★ Peyton · 2 weeks ago

Life has gotten hectic and so unfortunately cleaning in my apartment got a little neglected. So I’m really glad I hired Molly Maid, the team Guadalupe and Eva (team 8 ) did such a great job making my home feel clean again. So much attention to detail and they were so friendly and professional too. I look forward to…

Paid $250–300Great priceStandard cleaningGeneral housekeeping
★★★★★ Renee · Edited 4 weeks ago

Beautiful team and great job!

General housekeeping
★★★★★ Ismael · a month ago

Team 5: Josephina y Cindy were amazing. The greatest cleaners I ever seen. I thought that place could never have been fixed but their cleaning magic blew away my expectations. Thank you guys!

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
★★★★★ Jeff · Edited a month ago

Fantastic crew. Cindy and Josephina were exceptionally nice, exceptionally good, exceptionally thorough. High marks and high recommend!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Michael · Edited 11 months ago

Doing a follow up rating on Molly Maid, before I used them, did a lot of research of different cleaning services and Molly Maid showed to be the best. I have never been disappointed with Molly Maids team #2, Juana & Sandra. They do a awesome job of cleaning my home, I am continually impressed, they always do above…

Paid $100–150Great priceGeneral housekeeping+ Professionalism
★★★★★ sharon · Edited a year ago

I was very pleased with the service I received from the Molly Maid Team. I would certainly recommend Molly Maid to anyone that needs a great cleaning of their home. My Molly maid team is #5 Kolla and Eva

Paid $150–200Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Cynthia · a year ago

Ruth and Maria did an exceptional job of cleaning. We were very pleased and will definitely use Molly Maids again for our cleaning.

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Jared · a year ago

Team 13 was so nice ! They treated my lab so good and did an excellent job cleaning my home !

Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Bonnie · Edited a year ago

They did a wonderful job! I was very happy with Norma and Silvia. I highly recommend them.

General housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Angelie · 2 years ago

The Molly Maid service ( Angela & Gladys) did a great job! They were on time and very friendly. Very professional and pay attention to detail. We are so thankful for their flexibility on coming out to our home. We are thrilled we found a local service who honestly cares.

Deep cleanGeneral housekeepingInterior & exterior window cleaning+ Quality
★★★★★ Jessica · 2 years ago

Bonded, insured, bring their own equipment, reliable , Im a fan

General housekeeping+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Ed · 3 years ago

Dinora and Ruth did our first cleaning and did an outstanding cleaning job (I was impressed that they even cleaned the stainless steel ring down in the garbage disposal.) The bathrooms, kitchen, bedrooms and common areas were spotless and shiny. They were professional and very approachable. If I offered a suggestion…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Brent · 3 years ago

Excellent job on the 1st clean from Juana and Cindy

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Connor · 3 years ago

Team 3 was sent to clean my apartment. They did a wonderful job! Very pleased. Not a spot anywhere. They took a load off my plate with how busy I am. Thanks to Molly Maid. Hope I'm a long-time customer.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Rachel · 3 years ago

Molly Maids of Northwest Dallas, Team 13: Angela and Ruth were prompt, professional, and were very thorough. We are very pleased with the overall deep cleaning of our home and they were both very patient with our dogs. A supervisor also came by to review the home prior to completion to ensure no items were…

Deep cleanGeneral housekeepingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 3 years ago

Shout out to Team 7 - Anita, Elvira & Maura!! They just started monthly cleaning at my house, they did a phenomenal job!! They leave no stone unturned, are very professional and super nice! I enjoyed their service, and look forward to our monthly cleanings!! Fantastic job, highly recommended!! Ryan Byerle & Michael…

General housekeeping+ Responsiveness+ Punctuality+ Quality

Show more general housekeeping reviews (62 more) →

vs category

Blue = MOLLY, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (28 reviews)2024-Q2: 4.72★ (29 reviews)2024-Q3: 4.88★ (26 reviews)2024-Q4: 4.97★ (29 reviews)2025-Q1: 4.62★ (21 reviews)2025-Q2: 5.00★ (22 reviews)2025-Q3: 4.86★ (29 reviews)2025-Q4: 4.97★ (38 reviews)2026-Q1: 5.00★ (37 reviews)2026-Q2: 4.79★ (33 reviews)2026-Q3: 4.88★ (49 reviews)2026-Q4: 5.00★ (23 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$253-9% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
51
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
49
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
91
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
19

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+239 / −2
Professionalism
+224 / −0
Responsiveness
+165 / −0
Punctuality
+179 / −0
Value
+147 / −1

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