DEEP CLEANING SERVICES · DALLAS, TX
MOLLY MAID of Northwest Dallas County logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

MOLLY MAID of Northwest Dallas County

Better than 65% of deep cleaning services · #14 of 40

4.9★881 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
47%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

MOLLY MAID of Northwest Dallas County for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Office & workplace cleaning”

★★★★★ Mila · a week ago

Cindy and Josepina cleaned exceptionally well! Would definitely recommend their services💖💖

Great priceOffice & workplace cleaningStandard cleaning
★★★★★ Ismael · a month ago

Team 5: Josephina y Cindy were amazing. The greatest cleaners I ever seen. I thought that place could never have been fixed but their cleaning magic blew away my expectations. Thank you guys!

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
★★★★★ Martie · Edited 3 months ago

My team of Imelda and Isamar (Team 4) worked hard to get my home looking and feeling clean! I am VERY pleased with their work and will request their services again in the future.

Paid $300–350Reasonable priceOffice & workplace cleaningDeep clean
★★★★★ Chuy · 3 months ago

The workers here are all so very kind! We received great customer service. You can tell that the owners take pride in their company. Highly recommend!

Office & workplace cleaning
★★★★★ Daniela · a year ago

Norma and Gladys are the team assigned to our office and they did a very good job. Very easy to talk to and they worked very fast. Also, it is very easy to schedule an appointment. I really recommend them.

Reasonable priceOffice & workplace cleaning
★★★★★ Connor · 3 years ago

Team 3 was sent to clean my apartment. They did a wonderful job! Very pleased. Not a spot anywhere. They took a load off my plate with how busy I am. Thanks to Molly Maid. Hope I'm a long-time customer.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ suzanne · 3 years ago

Very happy with the cleaning that the girls did for me today. Highly recommend Molly Maid's for your home and office requirements.

Office & workplace cleaningStandard cleaning
★★★★★ Micaylah · 3 years ago

I got my apartment deep cleaned for a move out and Team F did absolutely amazing, will use again thank you so much Selina, Blanca and Rosemeri. You guys were amazing and did such a wonderful job and it was quick and easy thank you so so much!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★ Allison · 4 years ago

My original cleaning crew cancelled last minute and Molly Maid came to the rescue! They were able to clean our house the next day and team #12 was extremely thorough. The service was somewhat pricey but they did a spectacular job

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Brittini · 5 years ago

I'm not usually one to leave reviews unless service is exceptionally terrible... but let me tell you about my Molly Maids. I am so grateful for Sonja and Imelda. I have been so wrapped up with work, my MBA, and traveling for events that I found myself lacking in time to do a thorough clean of our front office…

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Elizabeth · a week ago

Rating only, no written review.

Reasonable priceOffice & workplace cleaning

vs category

Blue = MOLLY, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (28 reviews)2024-Q2: 4.72★ (29 reviews)2024-Q3: 4.88★ (26 reviews)2024-Q4: 4.97★ (29 reviews)2025-Q1: 4.62★ (21 reviews)2025-Q2: 5.00★ (22 reviews)2025-Q3: 4.86★ (29 reviews)2025-Q4: 4.97★ (38 reviews)2026-Q1: 5.00★ (37 reviews)2026-Q2: 4.79★ (33 reviews)2026-Q3: 4.88★ (49 reviews)2026-Q4: 5.00★ (23 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$253-9% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
51
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
49
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
91
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
19

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+239 / −2
Professionalism
+224 / −0
Responsiveness
+165 / −0
Punctuality
+179 / −0
Value
+147 / −1

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