DEEP CLEANING SERVICES · DALLAS, TX
MOLLY MAID of Northwest Dallas County logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

MOLLY MAID of Northwest Dallas County

Better than 65% of deep cleaning services · #14 of 40

4.9★881 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
47%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

MOLLY MAID of Northwest Dallas County for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.208
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 208 Google reviews tagged “Standard cleaning” · showing 40

★★★★★ Kim · Edited 22 hours ago

I’ve used Molly Maids for about four years. They are very dependable and do a great job cleaning my home.

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Martha · a day ago

Very good went the extra mile to do everything.

Paid $400–450Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Mila · a week ago

Cindy and Josepina cleaned exceptionally well! Would definitely recommend their services💖💖

Great priceOffice & workplace cleaningStandard cleaning
★★★★★ Deborah · Edited a week ago

Team 6, Ruth and Elvira were very thorough.

Paid $150–200Reasonable priceStandard cleaning+ Professionalism
★★★★★ Peyton · 2 weeks ago

Life has gotten hectic and so unfortunately cleaning in my apartment got a little neglected. So I’m really glad I hired Molly Maid, the team Guadalupe and Eva (team 8 ) did such a great job making my home feel clean again. So much attention to detail and they were so friendly and professional too. I look forward to…

Paid $250–300Great priceStandard cleaningGeneral housekeeping
★★★★★ Michele · Edited a month ago

The absolute best of any maids I’ve ever tried. Worth their weight in gold AND silver and dogs! (Why we need a maid service!) Highly recommend!

Paid $500+Reasonable priceStandard cleaning
★★★★★ Ismael · a month ago

Team 5: Josephina y Cindy were amazing. The greatest cleaners I ever seen. I thought that place could never have been fixed but their cleaning magic blew away my expectations. Thank you guys!

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
★★★★★ Pam · Edited a month ago

Team 4 is the best! Imelda and Isamar take great care in cleaning my house.

Deep cleanStandard cleaning+ Punctuality+ Quality
★★★★★ Jeff · Edited a month ago

Fantastic crew. Cindy and Josephina were exceptionally nice, exceptionally good, exceptionally thorough. High marks and high recommend!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Jennifer · a month ago

Cindy & Josefina did a great job cleaning my house. They arrived on time & immediately started cleaning. They were so sweet & made sure the house was met to my standards before leaving. They got done cleaning my house within 4 hrs.

Paid $450–500Reasonable priceStandard cleaning
★★★★★ Kolm · a month ago

Anita and Flor (team7) did an awesome job cleaning my parents house! It was I need of a deep cleaning and I finally had an opportunity with them on vacation! They were flexible in coming over on a weekend in short notice and did a wonderful job making the place really look good before they come home! They are an…

Paid $350–400Reasonable priceStandard cleaning
★★★★★ David · 2 months ago

The ladies of team #4, Eldorado & Isamar, did a fantastic job on my house! They went above and beyond my expectations. I will be requesting them on our next Molly Maid visit!

Paid $300–350Reasonable priceStandard cleaning
★★★★★ Sarah · 2 months ago

Today’s cleaning crew was with Brenda and team. They did a detailed cleaning of my home. Would recommend the team to anyone who is looking for cleaning their home.

Paid $200–250Great priceStandard cleaning
★★★★ Bruce · 2 months ago

Team 3 did a great job! Thank you Debora and Flor👍

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Mark · 2 months ago

Ruth and Elvira did a great job. Would recommend

Paid $250–300Reasonable priceStandard cleaning
★★★★★ River · 3 months ago

Amazing service, I am extremely satisfied! The team is very nice, I recommend them!

Reasonable priceStandard cleaning
★★★★★ Taylor · 3 months ago

Had a wonderful experience with Molly Maid , highly recommend!!

Standard cleaningMoving-related cleaningDeep clean
★★★★★ Nance · Edited 4 months ago

I have been using Molly Maids for years and they are exceptional. They call me if they have a question and follow my instructions. I would recommend them to anyone. Inez is the best. April 4, 2022 I would like once again to give a review for Inez and Claudia. They are professional and yet friendly and do an…

Standard cleaning
★★★★★ rhonda · Edited 4 months ago

Elvira and Ruth did a great job on my cleaning today. I would highly recommend their services.

Reasonable priceStandard cleaning
★★★★★ Fernanda · 5 months ago

Gladys and Alejandra t#12 were amazing Very detailed and cleaning was great! Very nice ladies

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Jacob · 5 months ago

Great and friendly service. Juana and Sandra cleaned my apartment well - quickly and efficiently!

Standard cleaning
★★★★★ C. · 5 months ago

Team 1 was FANTASTIC! Professional and thorough. Thank you so much Catalina and Hilda!

Paid $300–350Great priceStandard cleaning
★★★★★ sylvester · 5 months ago

They did an amazing job

Paid $450–500Reasonable priceStandard cleaning
★★★★ Carla · 5 months ago

The ladies were very prompt, came in and started working. Satisfied with the bathroom and kitchen. The main living area needed a lot of cleaning because of the dust and heavy traffic back and forth with contractors. Some of the furniture and floor wasn't cleaned very well, still dusty.

Paid $350–400Not sureStandard cleaning
★★★★★ Joy · Edited 5 months ago

Team 5 did an excellent job cleaning my home. They worked efficiently and thoroughly. Very satisfied with the results and the value.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Preston · 6 months ago

Dinora and Flor were excellent!

Great priceStandard cleaning
★★★★★ Christopher · 6 months ago

Imelda and Isamar were awesome, very professional, and did a great job! Will definitely be using Molly Maid again!

Standard cleaning
★★★★★ Jerry · 6 months ago

Imelda and Isamar did an amazing job! They not only cleaned everything thoroughly but also made the beds, cleaned the walls, and at one point even entertained our kids while they continued working. 10/10 will be booking with team #4 again in the future!

Reasonable priceStandard cleaningMoving-related cleaning
★★★★★ Meghann · 6 months ago

Rosemary and Stacy were polite, professional, and they did an excellent job cleaning our house

Reasonable priceStandard cleaning
★★★★★ Mary · 6 months ago

Karla and Alejandra did a fantastic job in my apartment - the place feels completely revitalized and fresh! I was planning for this to be a one time event, but I am thinking about making this more regular, I love the work they did here!

Standard cleaning
★★★★★ Nathan · 6 months ago

Juana and Sandra did a wonderful job. They completed everything in less than the expected time.

Paid $400–450Not sureStandard cleaning
★★★★★ Ruth · Edited 6 months ago

Cindi & Anita (team 7). Very thorough, kind, wonderful, & respectful. Thank you!!

Paid $200–250Great priceStandard cleaning
★★★★★ Chandler · Edited 7 months ago

Team 9- Cindy & Paola are amazing! They are professional, efficient and so kind! Will be booking again.

Paid $300–350Great priceStandard cleaning
★★★★★ Christie · Edited 7 months ago

Prior to the Molly Maid cleaning, all my furniture and blinds were very dusty, and I hadn't taken time to vacuum in a while. My bathrooms were kind of a mess, too. Molly Maid of Northwest Dallas sent Team 4, Imelda and Isamar, to do my initial cleaning, and they got every detail of my home sparkling clean! What a…

Paid $150–200Great priceStandard cleaning
★★★★★ Gail · 7 months ago

Rosemary and Dinora did a great job! They worked very hard and were very thorough, very nice and great attention to detail.

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Paula · 7 months ago

Team 9 Cindy & Paola - The Best!!! They left my apartment & appliances sparkling! Thank You 😊

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Leo · 7 months ago

T2 JUANA AND SANDRA DID A WONDERFUL JOB I RECENTLY MOVED INTO A NEW APARTMENT THE APARTMENT WAS SEMI DIRTY BUT THEY GOT THE APARTMENT LOOKING BRAND NEW LOVE THIER HARD WORK AND THEY WORK QUICK WILL DEFINITELY WANT THEM TO COME WHEN I NEED A HOUSE DEEP CLEAN THANKK YALL FOR YIUR SERVICE !!!!!!!!!

Paid $250–300Great priceStandard cleaningMoving-related cleaningDeep clean
★★★★★ Kristen · Edited 8 months ago

2026: Norma Gladys are still our favorite team for the past 5 years. They are consistent and dedicated to the little details. We continue to request them and trust them to clean our house. Thank you!! 2025: Norma and Gladys from Team #12 continue to do a fantastic job! The are efficient and thorough and will…

Standard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Bruce · 8 months ago

Ruth and Susan do an excellent job, I highly recommend!

Paid $100–150Reasonable priceStandard cleaning
★★★★★ Christy · 8 months ago

Always do a great job. Always pleased

Reasonable priceStandard cleaning

Show more standard cleaning reviews (168 more) →

vs category

Blue = MOLLY, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (28 reviews)2024-Q2: 4.72★ (29 reviews)2024-Q3: 4.88★ (26 reviews)2024-Q4: 4.97★ (29 reviews)2025-Q1: 4.62★ (21 reviews)2025-Q2: 5.00★ (22 reviews)2025-Q3: 4.86★ (29 reviews)2025-Q4: 4.97★ (38 reviews)2026-Q1: 5.00★ (37 reviews)2026-Q2: 4.79★ (33 reviews)2026-Q3: 4.88★ (49 reviews)2026-Q4: 5.00★ (23 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$253-9% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
51
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
49
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
91
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
19

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+239 / −2
Professionalism
+224 / −0
Responsiveness
+165 / −0
Punctuality
+179 / −0
Value
+147 / −1

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