DEEP CLEANING SERVICES · DALLAS, TX
MOLLY MAID of Northwest Dallas County logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

MOLLY MAID of Northwest Dallas County

Better than 65% of deep cleaning services · #14 of 40

4.9★881 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
47%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

MOLLY MAID of Northwest Dallas County for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 4 Google reviews tagged “Upholstery cleaning”

★★★★★ Ismael · a month ago

Team 5: Josephina y Cindy were amazing. The greatest cleaners I ever seen. I thought that place could never have been fixed but their cleaning magic blew away my expectations. Thank you guys!

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
★★★★★ Connor · 3 years ago

Team 3 was sent to clean my apartment. They did a wonderful job! Very pleased. Not a spot anywhere. They took a load off my plate with how busy I am. Thanks to Molly Maid. Hope I'm a long-time customer.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Micaylah · 3 years ago

I got my apartment deep cleaned for a move out and Team F did absolutely amazing, will use again thank you so much Selina, Blanca and Rosemeri. You guys were amazing and did such a wonderful job and it was quick and easy thank you so so much!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Brittany · 3 years ago

Rosemarie and Selina were amazing!! They came and in started right away. They cleaned everything and then some. I am super happy with their service!!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism

vs category

Blue = MOLLY, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (28 reviews)2024-Q2: 4.72★ (29 reviews)2024-Q3: 4.88★ (26 reviews)2024-Q4: 4.97★ (29 reviews)2025-Q1: 4.62★ (21 reviews)2025-Q2: 5.00★ (22 reviews)2025-Q3: 4.86★ (29 reviews)2025-Q4: 4.97★ (38 reviews)2026-Q1: 5.00★ (37 reviews)2026-Q2: 4.79★ (33 reviews)2026-Q3: 4.88★ (49 reviews)2026-Q4: 5.00★ (23 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$253-9% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
51
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
49
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
91
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
19

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+239 / −2
Professionalism
+224 / −0
Responsiveness
+165 / −0
Punctuality
+179 / −0
Value
+147 / −1

Contact

📞 Call (972) 774-5744Request a call backWebsite ↗

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