Analyzing 5,405,8355.4M ReviewsFor 14,53614.5K Experts

Experts Reviews · Company report
MOLLY MAID of Northwest Dallas County logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%49+7.4Craft & service 20%69+13.8Value 10%47+4.7Momentum 8%84+6.7Track record 7%91+6.4Accountability 5%19+1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

MOLLY MAID of Northwest Dallas County

Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.9★ from 881 Google reviews

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Report card

Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.MOLLY MAID of Northwest Dallas County is better than 51% of deep cleaning services.C
51
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).MOLLY MAID of Northwest Dallas County is better than 49% of deep cleaning services.C
49
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.MOLLY MAID of Northwest Dallas County is better than 69% of deep cleaning services.B
69
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.MOLLY MAID of Northwest Dallas County is better than 47% of deep cleaning services.C
47
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.MOLLY MAID of Northwest Dallas County is better than 84% of deep cleaning services.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.MOLLY MAID of Northwest Dallas County is better than 91% of deep cleaning services.A
91
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.MOLLY MAID of Northwest Dallas County is better than 19% of deep cleaning services.F
19

Reviews for your job

Customers hired MOLLY MAID of Northwest Dallas County for 7 kinds of job.

MOLLY MAID of Northwest Dallas County for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 4 Google reviews tagged “Upholstery cleaning”

Ismael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Team 5: Josephina y Cindy were amazing. The greatest cleaners I ever seen. I thought that place could never have been fixed but their cleaning magic blew away my expectations. Thank you guys!

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Connor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team 3 was sent to clean my apartment. They did a wonderful job! Very pleased. Not a spot anywhere. They took a load off my plate with how busy I am. Thanks to Molly Maid. Hope I'm a long-time customer.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
MicaylahLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got my apartment deep cleaned for a move out and Team F did absolutely amazing, will use again thank you so much Selina, Blanca and Rosemeri. You guys were amazing and did such a wonderful job and it was quick and easy thank you so so much!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Brittany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rosemarie and Selina were amazing!! They came and in started right away. They cleaned everything and then some. I am super happy with their service!!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism

Price

$253-9% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning208$158–$259
Deep clean141$277–$447
General housekeeping82$157–$248
Moving-related cleaning40$277–$447
Interior & exterior window cleaning14$188–$354
Office & workplace cleaning11$108–$410
Upholstery cleaning4$259–$477

Compare with

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