How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%47+11.4Value 14%64+9.1Replies to reviews 7%87+6.2Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREMolly Maid of Northwest Florida
Pensacola, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.6★ from 335 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Molly Maid of Northwest Florida for 5 kinds of job.
Molly Maid of Northwest Florida for standard cleaning
Clear ✕All 67 Google reviews tagged “Standard cleaning” · showing 60
The 2 girls did a wonderful job on my house Price seemed high
They do a very good job
What a wonderful service. They always arrive on time, are extremely courteous and professional. They also do a wonderful job and are detail oriented. Molly Maid is the epitome of a well-run small business. Destiny and Kylie were outstanding today and I look forward to working with Molly Maid well into the future. Well done ladies!!!
Demetrius, Jordan, and Alea clean my house allowing me to come home from work to a fresh smelling home.
The team from Molly Maid consistently does an excellent job cleaning our Unitarian Universalist Church of Pensacola facility. They are dependable, professional, and thorough, paying attention to both the large gathering spaces and the smaller details that help keep our building welcoming for members and visitors.…
The cleaning ladies are very thorough. They arrive on time, clean quickly and leave with a cheery goodby.
love these girls Shelby and Tristen they work fast do everything requested have used this service 7 years
My house was serviced by Amanda and Kaitlynn and very happy with them as a team the work they did.
Absolutely five stars for Molly Maids of Northwest Florida! Amanda and De'Anna were incredibly professional and truly exceeded my expectations. They spent ~5 hours meticulously cleaning my 3BR/2BA house, which, with two pets and high traffic, is no easy feat. Their attention to detail was outstanding – every nook…
Amanda & team are the best. They are detailed, my bathrooms and kitchen are sparkling clean. They go out of their way to ensure my house is spotless.
The ladies are always professional , prompt, and very thorough. I look forward to seeing them every month!!
Kelsi does an outstanding job! Friendly, professional and prompt. I highly recommend her!
Great business. Always on time within the window that they give me. They do a great job with both deep cleaning and general upkeep cleaning! Highly recommend!
Bailey & Amanda did an outstanding job! They took a lot of stress out of preparing for a large Thanksgiving gathering at my house!
I used this service for an initial cleaning prior to setting up a bi-weekly cleaning. The services and professionalism of the group were stellar! I would highly recommend this company to everyone. I finally got someone who cleans my house as good as I use to when I was able.
Always efficient and do a great job.
Great overall!!!
Been using Molly Maid for over 8 years now, and couldn't be happier. Their employees are professional and thorough, and I can count on the same team leader every week, so they know my house (and my pets)! I highly recommend them.
I’ve had Kelsi and Kathleen twice now to do a deep clean on my house. They’re both very thorough and took great care of my house!
Very happy with Molly Maids. Connie and her team have been coming here for a long time and always do a great job. Couldn’t ask for anyone better. Office staff is very cheerful and easy to work with. Great company with dependable and professional workers.
Have used Molly Maid for several months now and Amanda C. Has cleaned our home every time. She does a great job! She’s very thorough and detailed with the service she provides.
Big thanks for the great work you guys are doing! We really appreciate the consistency. Kelsi and her team are very professional and always get the house done in no time. Would absolutely recommend!
My Molly Maid team did an excellent job cleaning today. They are always friendly and professional
Kelsi and Kathleen clean our home. Kelsi and Kathleen are both professional and detailed oriented. I hope to be able to have their service for a long time in the future.
Jordan and Alta clean our house regularly and do superb work. They are courteous and efficient. We are long-time customers.
Shelby and Tristen did a great job! I will continue to use their services. They are the best!
Jordan and Alea do an excellent job. Very professional and pleasant.
Amanda C. Is the best! She's always on time and extremely friendly. She's very consistent and has a great work ethic.
I am very pleased with the service I get. Kelsi Carter is me constant person. And, she is amazing! She takes care of my home asif it were her own. She is also a trainer. And, I have been very impressed with her as she is training the other people.
Jordan and Alea perform thorough cleanings each time. I never have to back to check if the cleaning was done properly.
Katherine provided excellent service for us, and has done so repeatedly since we started using your service. She deserves the highest accolades for her caring, thorough approach AND her infectious smile.// Chris Webster
My wife and I have been using Molly Maid for 3 months now and I must say they are prompt, courteous, and don't skip a beat when they come in to clean. Jordan and Alea make the house shine and that adds value to the house and makes it feel more like home, a clean home! Thank you for your hard work!
Jordan and Alea have been lovely and got so much done in hardly any time at all! We’re completely open about the pricing and what they can get done! Super happy with the service overall and will be setting up more appointments for sure! Definitely feel comfortable with them in my home! :) 10/10
I have use Molly Maids for 2yrs now. Amanda C and her team do an amazing job cleaning my home. Amanda’s team is great at paying attention to details that other cleaning services have missed in the past. They are an absolute pleasure to have cleaning my home. I appreciate all they do to make my life a little easier! 😊.
Very pleasant and efficient. Shelby and Tristen do a great job.
Bailey does an excellent job of taking care of our home. She is very kind and professional. The weekly service that provided is outstanding and very thorough. We highly recommend Bailey and the Molly Maid team.
I liked the quick yet efficient manner in which the cleaning was done. I liked the professionalism of the ladies who cleaned our house. Everyone I have met or spoken to on the phone is polite, friendly, and competent. I have no reservations recommending this company for your cleaning needs. This is an updated…
Molly Maids do a great job in cleaning my house. The team is very friendly and efficient. Amanda C. has been part of this team and she is very personable and thorough. Would recommend this service.
Amanda has been cleaning my house for almost two years. She’s absolutely phenomenal! She’s thorough, pleasant, and completely professional. I don’t know what I’d do without her.
Great quality and people.
The crew and the cleaning is actually getting better over time!!
The staff is absolutely wonderful! Signing up for their bi-weekly services has been such a help in running our busy household. Things are always so clean and beautiful whenever the ladies are done cleaning. The price is also very affordable. So thankful for Molly Maid!
The Customer Service and Cleaning service are excellent. I hired Molly Maid to clean my brother's home in Thomasville Ga. He has limited mobility that prohibits him to do the cleaning himself. He is very happy with the cleaning service provided. They even change the sheets on the bed and empty the trash…
Great team of people, and they do a nice job on our house every two weeks.
Love Molly Maid! My house is spotless. Great job and very kind to my pets.
The team leader Lakisha is the best!
Thoroughly cleaned, friendly and careful.
The two ladies does a wonderful job on cleaning and very friendly.
The teams at Molly Maids have been making our house a cleaner, fresher home for more than ten years. They always accommodate any scheduling changes that pop up unexpectedly. Chrystal & Emily are true professionals. They work quickly, quietly and efficiently. For the price of a movie for a family of five you can…
Did a excellent deep clean as our initial clean and we are using them for a weekly clean now. Showed up on time, super professional.... and love pets!
I am so sad to be putting our service from Molly Maid on hold after eight years, thanks to a downturn in our business due to this national disaster we are trying to survive. We hired them first thing when we moved into our new house that had been left a complete mess. They did a fantastic job then and have every two…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 66 | $164–$265 |
| General housekeeping | 52 | $164–$298 |
| Deep clean | 40 | $315–$497 |
| Moving-related cleaning | 12 | $313–$477 |
| Office & workplace cleaning | 2 | — |
