Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%88+12.4Replies to reviews 7%78+5.5Craft & service penalty87−1.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMOLLY MAID of Orlando and Seminole County
Winter Park, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.8★ from 843 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MOLLY MAID of Orlando and Seminole County is better than 84% of move-in/move-out cleaning services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MOLLY MAID of Orlando and Seminole County is better than 76% of move-in/move-out cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MOLLY MAID of Orlando and Seminole County is better than 87% of move-in/move-out cleaning services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MOLLY MAID of Orlando and Seminole County is better than 88% of move-in/move-out cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MOLLY MAID of Orlando and Seminole County is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MOLLY MAID of Orlando and Seminole County is better than 78% of move-in/move-out cleaning services.B
78
Reviews for your job
Customers hired MOLLY MAID of Orlando and Seminole County for 7 kinds of job.
MOLLY MAID of Orlando and Seminole County for upholstery cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$144–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Upholstery cleaning”
Chase5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Lane and Lynette did an amazing job!
Paid $300–350Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Emile1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service with thorough cleaning throughout the whole house even where you don’t expect it. Fixed our bad drains in all our sinks and tubs so A++ for everything. Thanks and we’ll see y'all again in 2 weeks.
Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Ivan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I recently had the pleasure of experiencing exceptional service from Danielle and Amber at Molly Maid of Orlando. Their efficiency in tackling household tasks was truly commendable, leaving my home spotless and organized. Their attention to detail was evident, showcasing a level of thoroughness that exceeded my…
Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
B10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Dawn & Selyna do a fantastic job. Thank you Ladies.
Upholstery cleaningGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Reed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Rating only, no written review.
Paid $150–200Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Price
$259+5% vs typical move-in/move-out cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 21%Reasonable 69%Overpriced 6%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 190 | $158–$233 |
| Deep clean | 118 | $347–$614 |
| General housekeeping | 83 | $158–$335 |
| Moving-related cleaning | 50 | $334–$809 |
| Interior & exterior window cleaning | 19 | $164–$637 |
| Office & workplace cleaning | 11 | — |
| Upholstery cleaning | 5 | $144–$277 |
