Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Molly Maid of Stockton, Elk Grove, Tracy, and Modesto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%70+17Value 14%97+13.7Replies to reviews 7%20+1.4Craft & service penalty64−3.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Molly Maid of Stockton, Elk Grove, Tracy, and Modesto

Stockton, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #183Position by Experts Score among all companies we track in this category. of 187 window cleaning services · 4.7★ from 390 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 78% of window cleaning services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 70% of window cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 64% of window cleaning services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 97% of window cleaning services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 20% of window cleaning services.D
20

Reviews for your job

Customers hired Molly Maid of Stockton, Elk Grove, Tracy, and Modesto for 6 kinds of job.

Molly Maid of Stockton, Elk Grove, Tracy, and Modesto for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$221–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 63 Google reviews tagged “Deep clean” · showing 20

Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I am blessed when I come home and have not just a clean house but also all the extras. A tufted tissue box, a folded toilet paper roll, and a fancy style blanket on my bed or family room couch. They take the time to make my home feel like a vacation spot.

Reasonable priceDeep clean
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Molly Maid is excellent!! They did such an excellent job!!! I will be using them again in the future!!

Paid $400–450Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningGeneral housekeeping
monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Team 8 Martha & Monica were very nice. I have used other company in the past and Molly Maid of San Joaquin was the best!! I agreed to continue the service Alt week.

Customer photo from monica's review
Paid $400–450Reasonable priceGeneral housekeepingDeep clean
Chelsea12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had our deep cleaning service completed yesterday by Team #11 and the ladies did a wonderful job! I was so pleased by the attention to detail even down to folding the toilet paper roll and throw blankets so neatly I felt like I came home to a hotel! Very great job.

Customer photo from Chelsea's reviewCustomer photo from Chelsea's review
Paid $400–450Moving-related cleaningDeep clean
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Patty and Anna with Molly Maid did such an amazing job for a move out cleaning, exceeded expectations: my appliances, kitchen and bathrooms looks sparkling clean - thank you so much Patty and Anna! Highly recommend them!

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Schubert339 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Fantastic service and always friendly and easy to schedule appointments

Great priceDeep clean+ Responsiveness+ Punctuality+ Quality
UFO6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Maria and Marlene and Estrella did a great job on cleaning the bathrooms would recommend to family and friends thank you

Paid $100–150Reasonable priceDeep clean+ Responsiveness+ Punctuality+ Quality
NoneyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had a one-time cleaning done. thank you Molly maids for sending two very qualified and thorough employees. I will be using your services in the future.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Professionalism
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very thorough cleaning the house. I am beyond pleased.

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Trina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Molly Maid has been wonderful and provide great cleaning services. They are very easy to work with to accommodate our needs and schedule. Their staff are professional, friendly, and courteous. I highly recommend them!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff were excellent, very thorough and professional.

Deep clean
Ally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On Time, excellent communication and great work Thank you Laura and Claudia

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Diligently worked and really made my place clean. We're there at the time they said would.

Deep clean+ Responsiveness+ Punctuality+ Quality
Kimo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful Wonderful Wonderful Great communication and service

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Marianne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent quality. The house really needed a deep cleaning and they went above and beyond. I am so impressed with the attention to detail and thoroughness. Highly recommended.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Im1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy

Deep cleanInterior & exterior window cleaning
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, excellent job. Will continue to use them.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Mildred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The ladies who came to my home did an EXCELLENT job from the bathrooms to the front of the house. I will DEFINITELY be using them biweekly

Deep clean+ Responsiveness+ Punctuality+ Quality
Jeanette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am picky. Team 8 ladies were professional, worked hard and did an awesome job! Yes would use them again.

Deep clean
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I absolutely love Team 9. Anna is one of the best. Management is very responsive and understanding when I have any concerns. I know my home is complicated, but they do such a great job. Lifetime client.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Value

Show more deep clean reviews (43 more) →

Price

$233-8% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 71%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping125$153–$247
Deep clean63$221–$327
Standard cleaning60$139–$214
Moving-related cleaning25$259–$340
Interior & exterior window cleaning23$189–$410
Office & workplace cleaning4—

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