Experts Reviews · Company report
Molly Maid of Stockton, Elk Grove, Tracy, and Modesto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%70+17Value 14%97+13.7Replies to reviews 7%20+1.4Craft & service penalty64−3.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Molly Maid of Stockton, Elk Grove, Tracy, and Modesto

Stockton, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #183Position by Experts Score among all companies we track in this category. of 187 window cleaning services · 4.7★ from 390 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 78% of window cleaning services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 70% of window cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 64% of window cleaning services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 97% of window cleaning services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Stockton, Elk Grove, Tracy, and Modesto is better than 20% of window cleaning services.D
20

Reviews for your job

Customers hired Molly Maid of Stockton, Elk Grove, Tracy, and Modesto for 6 kinds of job.

Molly Maid of Stockton, Elk Grove, Tracy, and Modesto for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Moving-related cleaning”

Pat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent move out cleaning job! They even cleaned the window and sliding door tracks.

Paid $250–300Reasonable priceMoving-related cleaning
Chelsea12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had our deep cleaning service completed yesterday by Team #11 and the ladies did a wonderful job! I was so pleased by the attention to detail even down to folding the toilet paper roll and throw blankets so neatly I felt like I came home to a hotel! Very great job.

Customer photo from Chelsea's reviewCustomer photo from Chelsea's review
Paid $400–450Moving-related cleaningDeep clean
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Patty and Anna with Molly Maid did such an amazing job for a move out cleaning, exceeded expectations: my appliances, kitchen and bathrooms looks sparkling clean - thank you so much Patty and Anna! Highly recommend them!

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Narrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed next day cleaning and Molly Maid agreed and did wonderful job. NB

General housekeepingMoving-related cleaning+ Responsiveness+ Professionalism+ Value
Ally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On Time, excellent communication and great work Thank you Laura and Claudia

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kimberlee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an empty house where I needed the bathrooms, window sills and kitchen counters and oven cleaned. There was no furniture to dust. The carpets and the kitchen floor were going to be cleaned by a carpet, cleaning company. I felt it was a little expensive for the few items cleaned. There were two ceiling fans and…

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Michelle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came on time and did a wonderful job cleaning our rental when we moved out . Our landlord was pleased. I highly recommend Molly maids. They cleaned the floors drawers baseboards oven …. Everything

Moving-related cleaning
LLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Very disappointed!! Floors and Baseboards still dirty, crumbs in kitchen drawers and oven bin. Stove top/oven and microwave dirty. Ceiling fan dirty. Supervisor did not contact me as promised. When I phoned to complain I was met with excuses and told "we just wipe down. " My credit card was charged without my consent. At $110.00 an hour, UNACCEPTABLE.

Moving-related cleaning− Responsiveness− Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use to own a home and had Molly Maids service for 14yrs. I moved into a rental and two years later bought a home again. Molly came out and did a one-time clean for me with very little notice; excellent work as usual!

Moving-related cleaning
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

This company is not working good job I pay for 5 hours total is 550 dollar the counter top of kitchen still a lot of oil stains on it , I calling she said she can’t do anything but still withdraw my money , so I never get back , and plan to take this all the way up to the corporate office as well as BBB.

Moving-related cleaning− Quality
Bryanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The women who came to our house were professional and quick and did such a great job. They helped us with a complete move in clean and were so friendly and helpful. Will def use them again!!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Charles9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ladies, were on time. They cleaned everything I requested, and did a thorough job. They welcomed my input. This is my first time using this service. But definitely not my last

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
chrissydLocal Guide · 315 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

The women Monica and Maria were awesome ... there were a few snags with the office communication that I addressed with the office I give a 3 with a promise of setting a better standard ...the service of the ladies I give a 5 I will use them again with better communication....thank you Molly Maids!!!!

Moving-related cleaning+ Punctuality+ Quality+ Professionalism
Jeannette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The maids arrive promptly and work diligently. Their work was excellent both when they do standard cleaning as well as deep cleaning and moving cleaning. The maids do their work while maintaining appropriate health safety standards.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Sibyl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 15 hours ago★★★★★

Rating only, no written review.

Moving-related cleaningDeep clean
TyrellLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Punctuality+ Quality+ Professionalism
James3 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningStandard cleaning+ Professionalism
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
EdwardLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Moving-related cleaning+ Punctuality+ Quality
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Quality
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Quality
Peter5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Quality
Anna5 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning
Valentina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Mp82934 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$233-8% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 71%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping125$153–$247
Deep clean63$221–$327
Standard cleaning60$139–$214
Moving-related cleaning25$259–$340
Interior & exterior window cleaning23$189–$410
Office & workplace cleaning4—

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