Experts Reviews · Company report
Monica Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%60+14.5Value 14%93+13.2Replies to reviews 7%97+6.9Momentum penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Monica Nails & Spa

Antioch, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 104 spas · 4.7★ from 198 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monica Nails & Spa is better than 72% of spas.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monica Nails & Spa is better than 60% of spas.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monica Nails & Spa is better than 100% of spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monica Nails & Spa is better than 93% of spas.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monica Nails & Spa is better than 88% of spas.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monica Nails & Spa is better than 97% of spas.A
97

Reviews for your job

Customers hired Monica Nails & Spa for 8 kinds of job.

Monica Nails & Spa for acrylic nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Acrylic nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 56 Google reviews tagged “Acrylic nails” · showing 20

Emely3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always come here when in Antioch! Great prices and great work! Customer service is good too, they always offer refreshments & most importantly they have the perfect color pink acrylic I like (which is hard to find)! Would definitely recommend! 😇

Customer photo from Emely's review
Paid $100–120Acrylic nailsPedicure
Frances1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Very bad nail service nails turned out, black white spots all over tai tried to fix it on second visit nails are a mess have to go to another Solon to get them removed what turned out to be $60 will definitely be more then one hundred for another set of nails waste of time definitely will not return TERRIBLE JOB

Paid $40–60Acrylic nails
Taleaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Walked in and they immediately got to work. Everyone there was really sweet ,respectful and patient . For a mani n pedi was only 2 hrs!. Amazing shop.

Paid $60–80Nail artAcrylic nailsPedicure
KandyceLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Today was our first time to this salon but it wont be our last. Min did an amazing job on my pedicure and Tai did incredible on my daughter's nails. It was exactly how she wanted it. Best place I've ever been to and prices are reasonable

Nail artAcrylic nailsPedicure
charnette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience he worked very well with me and accommodated for me very very cute set , great prices and employees, would definitely come back!

Paid $40–60Acrylic nails
no’riah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

wouldn’t recommend my nails look old already and it’s been a couple of days the workers are nice but one of them cut me

Paid $100–120Acrylic nailsPedicure
O3frmdac7s3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love this shop very friendly staff is welcoming and have good conversation so sweet!💛✅

Paid $40–60Nail artAcrylic nailsPedicure
Mystical3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

loved ty he was very funny and patient with me !

Paid $160–180Nail artAcrylic nailsPedicure
Mashira5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Super happy with my nails. Got exactly what I wanted really appreciated the staff. Highly recommended.

Customer photo from Mashira's reviewCustomer photo from Mashira's review
Paid $60–80Acrylic nails
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience here! My nails came out so well, I will definitely come back.

Paid $80–100Nail artAcrylic nails
SandraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This review is overdue. I showed up on a random Thursday afternoon. It was empty. I was initially very skeptical of the place. However, as soon as I walked in, I was welcomed in, offered a water bottle and given a madeline cookie without asking. That was just the beginning. When I was getting my acrylic nails done,…

Acrylic nailsPedicure
Trinity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly and fast service. Have been coming here a few times and always love my nails! 🩷 Ty did my nails and is very friendly.

Paid $40–60Acrylic nailsPedicure
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Did a very good job on my daughters and I took their time and gave us excellent service

Nail artAcrylic nailsPedicure
Alyssa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

me & my friend came in close to closing and they accommodated us so well! AMAZING cat eye nails the most beautiful acrylic nails i’ve gotten. they even gave us drinks! my new favorite nail salon, love it!!! really great price too.

Customer photo from Alyssa's reviewCustomer photo from Alyssa's review
Paid $40–60Nail artAcrylic nailsManicure
Ursula14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My sister referred me to Monica nails they don’t disappoint they made my nails go from unsatisfying to 🔥🔥the best pedicure nice environment this will be my new spot🥰😊💅

Paid $120–140Acrylic nailsPedicure
Malaya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thao did an amazing job And she’s super gentle. She’s very nice and I would go back to her.

Acrylic nails
CarinaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Best nails done by tai thank you so much 💖 and fast good price.

Paid $20–40Acrylic nailsPedicure
AmyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a really nice time here. My tech was super friendly, and I loved chatting with her. That's not usually my experience when I get my nails done, since it feels like if you only speak English, you're left out of all the fun and talk. The other lady working was so cheerful and funny, she made the whole salon feel…

Paid $60–80Acrylic nails
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

In a lot of nails place my nails are always too lifted, here at monicas they weren't. I love how my nails turned out, fast and efficient cute short almond just like I wanted, in a lot of places they complain they can't do them as short but not here and they were slim and not so thick. I will definitely be coming back.

Acrylic nails
NoorLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Minh and Tai are amazing. The shop is very clean and they took their time with my nails. I am definitely coming again.

Paid $60–80Acrylic nailsPedicureManicure

Show more acrylic nails reviews (36 more) →

Price

$61-22% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure72$43–$68
Acrylic nails56$53–$79
Nail art36$50–$84
Manicure26$45–$71
Gel manicures17—
Foot massages9$43–$56
Nail painting8—
Nail extensions6—

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