Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Monica Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%60+14.5Value 14%93+13.2Replies to reviews 7%97+6.9Momentum penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Monica Nails & Spa

Antioch, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 104 spas · 4.7★ from 198 Google reviews

📞 Call (925) 481-2904Request a call backWebsite ↗

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monica Nails & Spa is better than 72% of spas.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monica Nails & Spa is better than 60% of spas.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monica Nails & Spa is better than 100% of spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monica Nails & Spa is better than 93% of spas.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monica Nails & Spa is better than 88% of spas.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monica Nails & Spa is better than 97% of spas.A
97

Reviews for your job

Customers hired Monica Nails & Spa for 8 kinds of job.

Monica Nails & Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$71
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13

All 26 Google reviews tagged “Manicure” · showing 20

Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Customer service is a 10/10. Love my nails as well!’☺️

Paid $60–80Manicure
Antoinette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This place is the best honestly guys give it a try, super friendly, clean environment, service is amazing I recommend guys.

Paid $120–140ManicureGel manicures
Taleaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Walked in and they immediately got to work. Everyone there was really sweet ,respectful and patient . For a mani n pedi was only 2 hrs!. Amazing shop.

Paid $60–80Nail artAcrylic nailsPedicure
Itsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful service great customer service

Paid $100–120Nail artPedicureManicure
KatherineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ty is the best, I love do my nails with him!!! He always does a beautiful job!

Paid $40–60PedicureManicureGel manicures
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Did a very good job on my daughters and I took their time and gave us excellent service

Nail artAcrylic nailsPedicure
Alyssa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

me & my friend came in close to closing and they accommodated us so well! AMAZING cat eye nails the most beautiful acrylic nails i’ve gotten. they even gave us drinks! my new favorite nail salon, love it!!! really great price too.

Customer photo from Alyssa's reviewCustomer photo from Alyssa's review
Paid $40–60Nail artAcrylic nailsManicure
NoorLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Minh and Tai are amazing. The shop is very clean and they took their time with my nails. I am definitely coming again.

Paid $60–80Acrylic nailsPedicureManicure
jalah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very nice, love both my feet and hands. i feel welcomed every time i come here.

Nail artAcrylic nailsPedicure
Mijalina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I Always come into a peaceful experience never having an issue with any Services I request. I have been to many nail salons in the Antioch area, this one feels like right at home.. P.s. Love The Greenery of the plants and the small waterfall.. very tranquil. Thank you (:

Paid $60–80Nail artAcrylic nailsPedicure
Jamie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, very relaxing atmosphere. Got a mani/pedi and there were a lot of good color options. The pedicure chairs even have massage backs! The waiting room is also nice!

PedicureManicureGel manicures
Laonna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tai has done an AMAZING JOB! ... I had a long day & was running late but NEEDED a full set Mani& Pedi acrylic! & He said " No problem! come on in"! & waited for me even though he was suppose to be getting off work already! Not only was he friendly but he was so good& fast! i love my nails! Thank You Monica & Tai!!! 🫶🏼🫶🏼

Paid $80–100Sculpted nailsNail extensionsNail painting
Han5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always get my nails done by Tai whenever I come to California. I would recommend him to any of my friends. He is very understanding and friendly to his customers and does good quality work. I usually get French tips and the nails/polish are durable and last me weeks after my trip!

Nail paintingManicureFrench manicures
Fehia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you so much for our amazing nails!!!! We love it!!!! Blessed by Monica 💜 🦋 💜 very fair with pricing and very fast! Amazing!

Paid $40–60Foot massagesNail artNail designs
Suneha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Flew to antioch from Seattle for a party and had to get my nails done so I found this really nice nail salon and for the very first time I saw males doing nails which I thought was very cool. The person who did my nails was so sweet I forgot his name but he took his time and he was so caring & gentle. He did my…

Paid $40–60Manicure
Nora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It's nice job Go and join 🫶🏻😁

PedicureManicure
SahilLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great everything

ManicurePedicure
CrystalLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love this place. Quick but quality work. Prices are really decent

Acrylic nailsGel manicuresManicure
Lety6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been going to Monica for many years to get my nails done. She does nails great, very detailed!! I would travel across the bay to get my nails done by her. Most people here are family, no hostility, everyone is happy and friendly. Most of all they all do great work!! Her husband is a pro too!!

ManicureNail artPedicure+ Punctuality+ Cleanliness+ Quality
Gabby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My whole family has been going to Monica and Tim for years and they have never disappointed!! If you’re looking for a place to get your fingers or toes done, this is the place!!!

ManicurePedicure+ Cleanliness+ Quality+ Professionalism

Show more manicure reviews (6 more) →

Price

$61-22% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure72$43–$68
Acrylic nails56$53–$79
Nail art36$50–$84
Manicure26$45–$71
Gel manicures17—
Foot massages9$43–$56
Nail painting8—
Nail extensions6—

Compare with

Angel Face Aesthetics logoAngel Face AestheticsExperts Score 100Antioch · 5.00★Massage Therapists logoMassage TherapistsExperts Score 98Antioch · 5.00★Alluring Looks Spa and Beauty Bar logoAlluring Looks Spa and Beauty BarExperts Score 98Antioch · 5.00★