Experts Reviews · Company report
Monica Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%60+14.5Value 14%93+13.2Replies to reviews 7%97+6.9Momentum penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Monica Nails & Spa

Antioch, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 104 spas · 4.7★ from 198 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monica Nails & Spa is better than 72% of spas.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monica Nails & Spa is better than 60% of spas.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monica Nails & Spa is better than 100% of spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monica Nails & Spa is better than 93% of spas.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monica Nails & Spa is better than 88% of spas.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monica Nails & Spa is better than 97% of spas.A
97

Reviews for your job

Customers hired Monica Nails & Spa for 8 kinds of job.

Monica Nails & Spa for nail art

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$84
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 36 Google reviews tagged “Nail art”

Taleaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Walked in and they immediately got to work. Everyone there was really sweet ,respectful and patient . For a mani n pedi was only 2 hrs!. Amazing shop.

Paid $60–80Nail artAcrylic nailsPedicure
KandyceLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Today was our first time to this salon but it wont be our last. Min did an amazing job on my pedicure and Tai did incredible on my daughter's nails. It was exactly how she wanted it. Best place I've ever been to and prices are reasonable

Nail artAcrylic nailsPedicure
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank for refill my nail and I'm coming back often you guys did a great job and great staff and great time and great focus. They do a great job.

Paid $80–100Nail art
O3frmdac7s3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love this shop very friendly staff is welcoming and have good conversation so sweet!💛✅

Paid $40–60Nail artAcrylic nailsPedicure
Itsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful service great customer service

Paid $100–120Nail artPedicureManicure
Mystical3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

loved ty he was very funny and patient with me !

Paid $160–180Nail artAcrylic nailsPedicure
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience here! My nails came out so well, I will definitely come back.

Paid $80–100Nail artAcrylic nails
asifa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did great job I love it

Nail art
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Did a very good job on my daughters and I took their time and gave us excellent service

Nail artAcrylic nailsPedicure
Alyssa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

me & my friend came in close to closing and they accommodated us so well! AMAZING cat eye nails the most beautiful acrylic nails i’ve gotten. they even gave us drinks! my new favorite nail salon, love it!!! really great price too.

Customer photo from Alyssa's reviewCustomer photo from Alyssa's review
Paid $40–60Nail artAcrylic nailsManicure
Ajah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They was nice and gentle. I love my nails and they had good humor

Paid $120–140Nail artPedicureGel manicures
jalah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very nice, love both my feet and hands. i feel welcomed every time i come here.

Nail artAcrylic nailsPedicure
anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I stubble across this nail shop and to my surprise it turned out to be Avery nail ce experience nice neat clean shop very respectful to their clients l will definitely become a regular

Paid $80–100Nail artAcrylic nailsPedicure
Evet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and treat you like family all the time the atmosphere is always loving

Paid $120–140Nail artAcrylic nailsPedicure
Mijalina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I Always come into a peaceful experience never having an issue with any Services I request. I have been to many nail salons in the Antioch area, this one feels like right at home.. P.s. Love The Greenery of the plants and the small waterfall.. very tranquil. Thank you (:

Paid $60–80Nail artAcrylic nailsPedicure
Tanya11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service everytime and I leave satisfied. No matter who does the service they are alway very kind and professional.

Paid $100–120Nail artAcrylic nailsPedicure
Ayawovi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did my nails fast and at a great price i will be back again

Paid $40–60Nail art
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Monica's nail are a great place to relax sit back and get your nails done great customer service will refer a friend for sure

Paid $40–60Nail art
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice work

Nail art
cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice and clean my second home

Nail art
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this place! They are so friendly and they did an amazing job with my nail! I highly recommend!!

Foot massagesNail art
Lawrette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Best Nail Place Love it 😊

Paid $60–80Nail art
Miriam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Its very nice Service. and they people are very nice too!!

Nail art
Rhoda-Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service!

Nail artPolish removalNail polish changes
Fehia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you so much for our amazing nails!!!! We love it!!!! Blessed by Monica 💜 🦋 💜 very fair with pricing and very fast! Amazing!

Paid $40–60Foot massagesNail artNail designs
Lupita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice people and excellent staff

Paid $40–60Nail art
CrystalLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love this place. Quick but quality work. Prices are really decent

Acrylic nailsGel manicuresManicure
Lety6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been going to Monica for many years to get my nails done. She does nails great, very detailed!! I would travel across the bay to get my nails done by her. Most people here are family, no hostility, everyone is happy and friendly. Most of all they all do great work!! Her husband is a pro too!!

ManicureNail artPedicure+ Punctuality+ Cleanliness+ Quality
Mirela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been seeing Monica and Timmy for years! This place is amazing! They both treat you like royalty and really care and do a great job! I highly recommend for any nails and spa needs!

Acrylic nailsGel manicuresManicure+ Cleanliness+ Quality+ Professionalism
maya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super nice people! My nails turned out incredible I haven’t been to a good nail salon in so long I will definitely be coming back!!!

Acrylic nailsGel manicuresNail art+ Punctuality+ Cleanliness+ Quality
Jasmine4 months ago★★★★★

Rating only, no written review.

Paid $60–80Nail artAcrylic nailsManicure
Akira5 months ago★★★★★

Rating only, no written review.

Paid $40–60Nail artAcrylic nails
DESIREE11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $40–60Nail artAcrylic nailsPedicure
MimiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

Paid $100–120Nail artAcrylic nailsPedicure
Kalony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Nail artAcrylic nails
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Acrylic nailsDip powderFoot massages+ Punctuality+ Cleanliness+ Quality

Price

$61-22% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure72$43–$68
Acrylic nails56$53–$79
Nail art36$50–$84
Manicure26$45–$71
Gel manicures17—
Foot massages9$43–$56
Nail painting8—
Nail extensions6—

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