Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Monica Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%60+14.5Value 14%93+13.2Replies to reviews 7%97+6.9Momentum penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Monica Nails & Spa

Antioch, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 104 spas · 4.7★ from 198 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monica Nails & Spa is better than 72% of spas.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monica Nails & Spa is better than 60% of spas.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monica Nails & Spa is better than 100% of spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monica Nails & Spa is better than 93% of spas.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monica Nails & Spa is better than 88% of spas.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monica Nails & Spa is better than 97% of spas.A
97

Reviews for your job

Customers hired Monica Nails & Spa for 8 kinds of job.

Monica Nails & Spa for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 6 Google reviews tagged “Nail extensions”

Destiny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great place to get your nails done. Taj did a wonderful job on my nails. My pedicure was amazing as well. The service is amazing and the staff are super nice!

Paid $60–80Nail extensions
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tai did an incredible job on my nails! He was so meticulous with the shaping and made sure my French tips were absolutely perfect. I really appreciated his patience with my indecisiveness and how welcoming he was—offering drinks and snacks throughout. Such a great experience!

Paid $60–80Nail extensionsNail paintingAcrylic nails
Laonna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tai has done an AMAZING JOB! ... I had a long day & was running late but NEEDED a full set Mani& Pedi acrylic! & He said " No problem! come on in"! & waited for me even though he was suppose to be getting off work already! Not only was he friendly but he was so good& fast! i love my nails! Thank You Monica & Tai!!! 🫶🏼🫶🏼

Paid $80–100Sculpted nailsNail extensionsNail painting
Halo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Monica’s nail salon! Tai does my nails exactly how I want everytime. I started coming to him in January and have been coming back faithfully ever since! I recommend you come here for quality nails that look great and last long!! 🫶🏽

Paid $60–80Nail extensions
Latoya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tai is always nice and fun and does great work!

Foot massagesSculpted nailsNail extensions
Keishawna year ago★★★★★

Rating only, no written review.

Paid $60–80Nail extensions

Price

$61-22% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure72$43–$68
Acrylic nails56$53–$79
Nail art36$50–$84
Manicure26$45–$71
Gel manicures17—
Foot massages9$43–$56
Nail painting8—
Nail extensions6—

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