Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
Monica Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%60+14.5Value 14%93+13.2Replies to reviews 7%97+6.9Momentum penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Monica Nails & Spa

Antioch, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 104 spas · 4.7★ from 198 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monica Nails & Spa is better than 72% of spas.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monica Nails & Spa is better than 60% of spas.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monica Nails & Spa is better than 100% of spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monica Nails & Spa is better than 93% of spas.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monica Nails & Spa is better than 88% of spas.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monica Nails & Spa is better than 97% of spas.A
97

Reviews for your job

Customers hired Monica Nails & Spa for 8 kinds of job.

Monica Nails & Spa for nail painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 8 Google reviews tagged “Nail painting”

Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tai did an incredible job on my nails! He was so meticulous with the shaping and made sure my French tips were absolutely perfect. I really appreciated his patience with my indecisiveness and how welcoming he was—offering drinks and snacks throughout. Such a great experience!

Paid $60–80Nail extensionsNail paintingAcrylic nails
Sal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got manis and pedis done here, they do a great thorough job and take their time. Definately recommend.

Paid $40–60Foot massagesNail painting
Laonna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tai has done an AMAZING JOB! ... I had a long day & was running late but NEEDED a full set Mani& Pedi acrylic! & He said " No problem! come on in"! & waited for me even though he was suppose to be getting off work already! Not only was he friendly but he was so good& fast! i love my nails! Thank You Monica & Tai!!! 🫶🏼🫶🏼

Paid $80–100Sculpted nailsNail extensionsNail painting
Han5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always get my nails done by Tai whenever I come to California. I would recommend him to any of my friends. He is very understanding and friendly to his customers and does good quality work. I usually get French tips and the nails/polish are durable and last me weeks after my trip!

Nail paintingManicureFrench manicures
Selena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

By Hannah 🩷

Nail painting
Daney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This first time, I love it. Really nice people.

Paid $60–80Nail paintingNail polish changesAcrylic nails
Latoya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tai is always nice and fun and does great work!

Foot massagesSculpted nailsNail extensions
MLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Welcoming, clean and I’m very happy with my nails 💅🏼✨💜My daughter enjoyed it too and loves her nails. I came here, a couple days ago, to have a nail repaired and acrylics cut and repainted. I would definitely recommend this place. Good prices.

Paid $20–40Polish removalNail painting

Price

$61-22% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure72$43–$68
Acrylic nails56$53–$79
Nail art36$50–$84
Manicure26$45–$71
Gel manicures17—
Foot massages9$43–$56
Nail painting8—
Nail extensions6—

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