Experts Reviews · Company report
Monica Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%60+14.5Value 14%93+13.2Replies to reviews 7%97+6.9Momentum penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Monica Nails & Spa

Antioch, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 104 spas · 4.7★ from 198 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monica Nails & Spa is better than 72% of spas.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monica Nails & Spa is better than 60% of spas.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monica Nails & Spa is better than 100% of spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monica Nails & Spa is better than 93% of spas.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monica Nails & Spa is better than 88% of spas.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monica Nails & Spa is better than 97% of spas.A
97

Reviews for your job

Customers hired Monica Nails & Spa for 8 kinds of job.

Monica Nails & Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$68
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 12

All 72 Google reviews tagged “Pedicure” · showing 20

Emely3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always come here when in Antioch! Great prices and great work! Customer service is good too, they always offer refreshments & most importantly they have the perfect color pink acrylic I like (which is hard to find)! Would definitely recommend! 😇

Customer photo from Emely's review
Paid $100–120Acrylic nailsPedicure
Carmen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everything great… outstanding personality and professionalism. Will continue to come here from 60 miles away.

Paid $80–100PedicureGel manicures
kiikka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was me and daughter’s ever first time having our nails done together and it was nothing but a good experience for both of us. everything was clean and nice, and the people Working there we’re very welcoming and knew what they were doing. I’ll definitely recommend this to my friends! Thank you for your service🥰

Paid $40–60Pedicure
Rosa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Muy buena opción venir a este lugar buen atención muy bien trabajo yo en personal no los cambio

Paid $60–80Pedicure
Jaqueline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service, very nice and they take their time doing a great service.

Paid $40–60Pedicure
Taleaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Walked in and they immediately got to work. Everyone there was really sweet ,respectful and patient . For a mani n pedi was only 2 hrs!. Amazing shop.

Paid $60–80Nail artAcrylic nailsPedicure
KandyceLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Today was our first time to this salon but it wont be our last. Min did an amazing job on my pedicure and Tai did incredible on my daughter's nails. It was exactly how she wanted it. Best place I've ever been to and prices are reasonable

Nail artAcrylic nailsPedicure
no’riah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

wouldn’t recommend my nails look old already and it’s been a couple of days the workers are nice but one of them cut me

Paid $100–120Acrylic nailsPedicure
O3frmdac7s3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love this shop very friendly staff is welcoming and have good conversation so sweet!💛✅

Paid $40–60Nail artAcrylic nailsPedicure
Judith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Service was good. Even though I didn't ask for a drink, they sale drinks while you get your service. I thought that to be unique business dtrstrgy to help customers relax. Not happy with being push to get what I didn't ask for. Worse that it was very poor work and nails have so many imperfections. Nails look like I…

Paid $140–160PedicureGel manicures
Itsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful service great customer service

Paid $100–120Nail artPedicureManicure
Mystical3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

loved ty he was very funny and patient with me !

Paid $160–180Nail artAcrylic nailsPedicure
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing service and really kind people💕

Paid $20–40Pedicure
vivian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best place clean nice people they know their customers and what they want I love this place

Pedicure
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tai gives the best service and good prices. I been coming here awhile. They are always very nice and welcoming and flexible with their time.

Pedicure
SandraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This review is overdue. I showed up on a random Thursday afternoon. It was empty. I was initially very skeptical of the place. However, as soon as I walked in, I was welcomed in, offered a water bottle and given a madeline cookie without asking. That was just the beginning. When I was getting my acrylic nails done,…

Acrylic nailsPedicure
Kavita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very welcoming and friendly. My mom got her pedicure done here. The nail tech offered coffee to her. They took their time to do her nails. Highly recommend. Decent price for a pedicure. Will definitely go there again.

Paid $20–40Pedicure
Trinity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly and fast service. Have been coming here a few times and always love my nails! 🩷 Ty did my nails and is very friendly.

Paid $40–60Acrylic nailsPedicure
CamLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good place

Paid $40–60Pedicure
KatherineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ty is the best, I love do my nails with him!!! He always does a beautiful job!

Paid $40–60PedicureManicureGel manicures

Show more pedicure reviews (52 more) →

Price

$61-22% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure72$43–$68
Acrylic nails56$53–$79
Nail art36$50–$84
Manicure26$45–$71
Gel manicures17—
Foot massages9$43–$56
Nail painting8—
Nail extensions6—

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