Is Monster Clean any good?
Our verdict: a strong choice — #5 of 20 interior cleaning services, better than 75%. Customers single out its reliability and track record; accountability is where it trails.
Reliability — better than 98% of peers
Track record — better than 93% of peers
Momentum — better than 76% of peers
Accountability — 3th percentile
Price $$$$: 71% above typical
Monster Clean for general carpet cleaning
Clear ✕140 customers reviewed a general carpet cleaning job here and rated it 4.94★. Most paid $150–200 (category typical: $203–$310). For this job it ranks #3 of 6 interior cleaning services we track.
All 140 Google reviews tagged “General carpet cleaning” · showing 80
Great job! Very pleased with spot removal in several places on my carpets. Friendly and professional staff.
Excellent experience with monster clean. The technician showed up on time and was thorough in his cleaning. He did an excellent job. Needed carpet cleaning as part of my move out. Scheduling was easy and convenient. Pricing was good.
By far the best cleaning my carpet has had! Friendly, courteous service. I will definitely call again.
Monster Clean arrived promptly, were very professional, removed the stained areas, cleaned the stairs, and left everything clean and fresh. It cost less than I had anticipated. I would definitely recommend them.
Great experience. Very professional. Easy to book with. Carpets looked amazing
Fantastic job…prompt and courteous. They paid special attention to getting all the stains out. Carpets look great!
Very very responsive. Incredible work and made sure we were satisfied with the results. They truly care about the customer and the quality of their work.
Doug arrived on time. Answered questions I had about the service and on rugs in general to my satisfaction. The rugs were cleaned in unbelievably time and done well too.There were some really bad spots I doubted he could get clean, but he did. And on top of that I felt the price was very reasonable. I already talked…
Monster Clean is awesome. My carpets look brand new. Thank Doug and Monster Clean.
This is my second time using Monster Clean and I plan to use them again. They are speedy, professional and friendly.
Great service, prompt and great value for the money. My carpets are super clean!
Love using monster clean, they are always available when I need them and will schedule you in last minute if need be. I've had excellent results each time I've used there services.
Monster Clean arrived on time and cleaned our carpets before we had a large party. They did excellent work and I will use them again in a heartbeat.
Excellent job! Definitely using them again. I was WAY more nervous than I needed to be about Monster Clean coming in for the first time. My nerves manifested from the booking process being so easy and efficient that it didn't seem real. Could it really be this easy? Then they came on time first thing on a Monday…
Monster Clean was quick to respond, much cheaper than Stanley Steemer, arrived early and did a great job! The house looks great and smells fresh and clean!
Two gentlemen came out and did a great job. Price was fair. I would definitly use them again!
we have used Monster Clean few times; Doug and team are prompt, professional and did a great job! I will recommend them for your carpet cleaning needs.
They were awesome! We moved into our new house, after moving across the country, and noticed the carpet in a bedroom was just filthy! They were able to fit us in last minute and did an amazing job. Very happy with this company. Thank you!
My wife and I hired Monster Clean as we are in the process of selling our home and can not be happier with the level of service we were provided. Our cleaner was prompt and professional, guided us through what he was going to do, and was fast while still being supremely efficient. We will hire Monster Clean for our next home, and I highly recommend them!!
I was very pleased with the results. Technician was quick, on time and through.
Monster Carpet came on time and worked professionally and efficiently. I will only be using this company for my floor cleaning needs from now on.
Had a great experience with Monster Clean. They were on time, communicative, professional, and did an exceptional job of cleaning the carpets in my apartment prior to my move out. Doug and the cleaning technician John Hughes were friendly and very responsive. Scheduling the cleaning was convenient and easy online,…
Monster Clean did a fantastic job! The carpets looked great and my technician was so nice and very fast. Great quality work, I’m impressed.
In need of carpets to be cleaned last minute and they worked me in that same day. John arrived and was very courteous, explained everything he was going to do and answered questions I had. Tackled the job and result were great! I highly recommend this company. You will be pleased!
Monster Clean was awesome! I do not often write reviews of places, but I felt like they deserved one. I was moving out of my apartment and needed to get the carpets cleaned, and I called a few places and no one answered, but when I called Monster Clean they answered right away and got me scheduled for the same week…
We have used Monster Clean for years and have always been very happy. They have kept our sixteen year old white carpet clean
Professional accurate quote, showed up on time and performed services efficiently. Would defenantly use again and reccomend
Friendly technician, nice job carpets looking new again and smell great Thanks👍
10:10! Can’t say enough positive about this company. Getting ready to list our home we have lived in for 10 years and carpet looked like it needed to be replaced. Didn’t want the added expense and this company came HIGHLY recommended and they didn’t disappoint. Carpets look almost new again. THANK YOU!! Will use again and again.
Good job
Personally, I think they are the best in the business. I have used the on multiple occasions and every time, my carpets have came back in "like new" condition. Very professional, courteous, and above all genuinely good people. I recommend monster clean to all of my friends, family, and clients. A PHENOMENAL COMPANY!
Excellent service, highly recommend there carpet cleaning service.
Extremely happy with their service! So happy chose this company!
I used this company for water extraction with Franklin Management. They were amazing! Quick, professional, on time, reasonable priced! Thank you so much Doug. I really appreciate it!! 10/10 recommend and will use again!
Have been using Monster Clean on my personal and rental properties for years. Fantastic work every time! Josh, who I understand is a new technician, did an outstanding job! Thanks again Monster Clean.
Called them and they came out the same day. I had just got brand new carpet and my dog had a Huge accident. They got the stain out, where professional and friendly. I had called several other carpet cleaners companies that day and was told it would be at least a week or so. I highly recommend this company!
Doug was INCREDIBLE! He helped me schedule my appointment, made it fit into my extremely tight timeline. He gave multiple confirmations about the appointment and a reminder! I even got a message when the tech was on his way! Funny enough my tech was also Doug who turned out to be the owner. You can tell this company…
I’ve used MonsterClean since the early 2000’s and they have always been awesome!!!
Very friendly, professional and did a great job cleaning the carpets!
Technician showed up promptly on time and was very helpful. Carpets looked great and smelled clean and fresh when complete.
Doug was right on time and worked around our schedule to help us our house packing went later than expected. He did an awesome cleaning job and the floors looked amazing! Would definitely recommend to anyone needing carpets cleaned.
When I moved in about 2 years ago there was some pet stains from the previous owners. Now my carpets look and smell great. I just wish that I had called them sooner.
We had 5 areas cleaned and it was done in one hour. They didn’t move any furniture at all which was surprising.
Monster Cleaners arrived a little early. John was very conscientious and did an excellent job. Carpets look great ! I be recommend them all the Time to friends and family as well as clients
This company is fantastic! I needed the carpet in one of my bedrooms at my new rental house cleaned ASAP. They got me an appointment within a couple days. The carpet had been urinated on by my cats and by the previous owners pets, it smelled awful! Within 30 minutes the technician was able to remove some of the old…
Monster clean always does a wonderful job! I’ve used them for the past 6 years and will continue to call them. My carpet always look brand new when they finish!!
Quick, professional, and great work.
Always prompt, courteous and professional.
Our service provider, John H., was very friendly and professional throughout our entire service. I love that he made sure we knew what was happening through the whole process. We had some pet odors and now the carpet looks and smells amazing.
We have used Monster Clean for years and the difference between their carpet cleaning and other companies doesn't even come close. We will continue to use them. They came out to clean the stairs that another company could not clean and just stated it was a high traffic area and the fibers being worn, that was not the case at all. Great job as always!
I have used Monster Clean a few times now to clean my carpets. They do an amazing job! Always on time, thorough and professional! They are my go to for carpet cleaning!
Great experience! They fit us in for a last minute request, and did a wonderful job!
Their website let me describe the job, schedule an appointment, and provided a price - all at the same time. The technician was professional, courteous, and did a great job. I asked to add an extra room to my cleaning schedule after the technician had already started and he had no problem with that. Work was done…
John was efficient, professional and very nice. No complaints; would recommend!
Great job on cleaning the carpets for a listing Im working on! Looks so much better than before! :)
Very professional. Quick and easy to schedule and they did a great job on getting the house ready for sale!
John Hughes did my carpet cleaning. I’ve never had my carpets cleaned before so I didn’t really know what to expect. He was really nice and did a great job. I didn’t realize how fast it gets done! I will definitely be using monster clean in the future.
Monster Clean came to clean several carpets and chairs in my home. The carpets turned out great! All the stains we had are gone after their professional treatment and cleaning (even the areas we tried to treat ourselves but couldn’t get to come clean!). The only downside is that our carpets are now a little stiff,…
After potty training a puppy for a year, I brought Monster Clean out to clean up all her messes. My house smells wonderful and I’m so happy with the job they did! Very professional and affordable!
I love this company! I use them after every rental move-out. They are always professional and the job that they do is phenomenal. Highly recommend!
The technician was very professional and made quick work of a sofa, chair, and living room rug after my dog destroyed some potted plants and ran around through the potting soil. Unfortunately, the chemicals used must’ve reacted with the soil as now the carpet is stained bright orange. I’ve used Stanley Steemer…
Monster Clean saved my carpets! With 3 dogs and 1 cat, our carpet has been through the ringer. My carpets look and feel fantastic. They were professional and kind. They even loved on my little monsters who created the mess. I will definitely be a returning customer. Update* John is super polite, and he made my…
Quick, professional, affordable, and did a wonderful job! Will definitely use again!
I loved working with this company. I ordered online. they came the next day, showed up on time, performed a great service. I was impressed and would work with them again. They did my couch and 3 bedrooms as well as the hallway.
This is my second time using Monster Clean for my residential carpet cleaning. I received great communication about my appointment from the company. The prices are comparable to other companies. The technician, John, was prompt, professional and , courteous. John was able to remove the pet and food stains from my…
Great job second time!
Monster Clean is very professional and carpets were done beautifully.
My wife and I needed every room in our house with a carpet cleaned top to bottom. That's eight rooms including two staircases. Called Chris at Monster Clean and he gave me a great quote over the phone. Booked me within one week. Chris and John showed up 10 minutes after they said they would, but they called to tell…
John did a great job cleaning our carpets. He was very professional and the carpets look great!
Monster Clean was responsive and didn’t mind accommodating my last minute schedule change. John was professional, friendly, and did a amazing and thorough job on my carpet, rug, and sectional. He got out some really tough stains to my surprise and everything looked great afterwards. I will definitely be using them…
I hate Virginia but I sure do love there carpet cleaning services. ✨✨✨✨✨
Carpet looks great!
One guy (owner) showed up on time with high-power steam/vacuum device powered from his company van. He sprayed chemicals first, then vacuumed. Took about an hour to clean two main areas. The high traffic areas were pretty engrained, so there was still a bit of discoloration in those areas when done - not a…
John was very professional and knowledgeable and did a great job cleaning our carpets.
Called to verify showing early. Did an excellent job on some heavily pet dirty carpets. Very efficient. My go to for carpet cleaning from now on!
Very nice and the carpets are fantastic! Thank you Monster clean . These folks are fantastic you want your carpets cleaned and for a reasonable price Monster Clean is the bomb 💣
These guys are the only people i have used for over 10 Years and whole heartly trust
I called Monster clean to do our rugs before we put our house on the market. They did a phenomenal job. We had some pet stains that I could never get out with my own shampooer. I usually always do my own rugs, but never again. If we were staying in town, I would use them regularly.
Monster Clean has been our sole professional carpet cleaning provider for over 4 years now. The professionalism, quality of service, customer service provided by all staff members is nothing short of outstanding. "Mr. H" continues to produce excellent results with our carpet cleaning needs. I can definitely say he…
Doug and his team were very professional and the end result of their work is always impeccable!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Monster Clean
Is Monster Clean good?
Yes by most measures: 4.9★ from 669 Google reviews and an Experts Score of 73/100 (grade B), #5 of 20 interior cleaning services we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does Monster Clean charge?
Customers reported a typical bill of $347 (middle half $227–$536), 71% above the interior cleaning services median of $203.
What do customers hire Monster Clean for?
Mostly general carpet cleaning (140), carpet steam cleaning (93), pet stain & odor removal (77), carpet cleaning (45).
Does the owner respond to complaints?
The owner replied to 19% of 1–3★ reviews (category: 63%).
