Is Monster Clean any good?
Our verdict: a strong choice — #5 of 20 interior cleaning services, better than 75%. Customers single out its reliability and track record; accountability is where it trails.
Reliability — better than 98% of peers
Track record — better than 93% of peers
Momentum — better than 76% of peers
Accountability — 3th percentile
Price $$$$: 71% above typical
Monster Clean for pet stain & odor removal
Clear ✕77 customers reviewed a pet stain & odor removal job here and rated it 4.96★. Most paid $400–450. For this job it ranks #2 of 7 interior cleaning services we track.
All 77 Google reviews tagged “Pet stain & odor removal”
My elderly Labrador had become incontinent, yet required rugs to maintain footing on my tile floors. After her passing, Monster Clean came in an cleaned the floors and grout, and even removed the remaining stains in the rugs!
Great work
Always timely, friendly and professional. Consistently provide high quality service 😊
Very very responsive. Incredible work and made sure we were satisfied with the results. They truly care about the customer and the quality of their work.
Excellent results. Very professional.
This is my second time using Monster Clean and I plan to use them again. They are speedy, professional and friendly.
Doug and don came out and did a killer job cleaning up after my cable guy tracked dog poop through my whole home. Quick response after reaching out and they did a great job cleaning my carpet and rugs. Couldn’t be happier with the results.
Great service, prompt and great value for the money. My carpets are super clean!
They were on time and did the job quick and efficiently! It smells amazing in our downstairs area.
Monster Clean did an incredible job on my carpets! My carpets look and smell great and the service was top notch!
Love using monster clean, they are always available when I need them and will schedule you in last minute if need be. I've had excellent results each time I've used there services.
Great job,accomplished quickly and very responsibly priced.
Daniel was fantastic. He did a phenomenal job. The whole process was quick and painless. The floors smell clean and the grout in the tile is flawless. I am so happy we chose Monster Clean. I will be recommending them and I will be using them again.
Utterly Amazing! And quick! We just moved into a house and I cleaned the carpets myself but the damage was sooooooooooo bad. We called monster clean to see what they could do and I am amazed! Thank you soooo much! We will use them over and over again! They were kind, professional and caring! Also extremely patient…
They showed up on time to give an estimate and they showed up on time to do the work and they did a good job. I will definitely use them again
We have used them a for carpet cleaning, pet odor removal, tile grout cleaning, upholstery cleaning and area rug cleaning —- every time we have been satisfied with the quality of the job, professionalism of the crew, timeliness etc. When we choose to pay for this service, I really don’t think we would ever use…
arrived on time and did a nice job
My wife and I hired Monster Clean as we are in the process of selling our home and can not be happier with the level of service we were provided. Our cleaner was prompt and professional, guided us through what he was going to do, and was fast while still being supremely efficient. We will hire Monster Clean for our next home, and I highly recommend them!!
Monster Clean crew communicated efficiently, arrived on time, and did a fantastic job cleaning an old couch we didn’t want to part with. Our old couch is like new!!! Job well done!!
Really Awesome Carpet cleaning job. It turned out better than new
They were on time professional and did an excellent job! Highly recommend!
Extremely pleased. Really prompt service and easy to schedule. They turned my dog urine waterfall staircase back into a pristine white carpet and removed all odor. Highly recommended.
Monster clean is an amazing carpet cleaning service! My technician was early, accommodating and efficient. My floors look incredible and everything was handled with care, including my pet. I highly recommend this company.
Service was excellent! They were right on time, and knocked our service out very quickly! I have no complaints! I look forward to working with them in the future!
Had a great experience with Monster Clean. I was able to text them to set up a cleaning and they had availability quickly. They arrived on time and did an excellent job.
Monster Clean did a fantastic job! The carpets looked great and my technician was so nice and very fast. Great quality work, I’m impressed.
Extremely happy with their service! So happy chose this company!
Called them and they came out the same day. I had just got brand new carpet and my dog had a Huge accident. They got the stain out, where professional and friendly. I had called several other carpet cleaners companies that day and was told it would be at least a week or so. I highly recommend this company!
Doug was INCREDIBLE! He helped me schedule my appointment, made it fit into my extremely tight timeline. He gave multiple confirmations about the appointment and a reminder! I even got a message when the tech was on his way! Funny enough my tech was also Doug who turned out to be the owner. You can tell this company…
Technician showed up promptly on time and was very helpful. Carpets looked great and smelled clean and fresh when complete.
Doug was right on time and worked around our schedule to help us our house packing went later than expected. He did an awesome cleaning job and the floors looked amazing! Would definitely recommend to anyone needing carpets cleaned.
When I moved in about 2 years ago there was some pet stains from the previous owners. Now my carpets look and smell great. I just wish that I had called them sooner.
What a wonderful experience, would definitely use again and would recommend!!! Did a WONDERFUL job!!!
Our service provider, John H., was very friendly and professional throughout our entire service. I love that he made sure we knew what was happening through the whole process. We had some pet odors and now the carpet looks and smells amazing.
I had a great experience with Monster Clean. Our technician was prompt and professional. He did a great job and we were not charged for additional carpet cleaning, so there’s that!
John was efficient, professional and very nice. No complaints; would recommend!
Great job on cleaning the carpets for a listing Im working on! Looks so much better than before! :)
John Hughes did my carpet cleaning. I’ve never had my carpets cleaned before so I didn’t really know what to expect. He was really nice and did a great job. I didn’t realize how fast it gets done! I will definitely be using monster clean in the future.
Monster Clean came to clean several carpets and chairs in my home. The carpets turned out great! All the stains we had are gone after their professional treatment and cleaning (even the areas we tried to treat ourselves but couldn’t get to come clean!). The only downside is that our carpets are now a little stiff,…
After potty training a puppy for a year, I brought Monster Clean out to clean up all her messes. My house smells wonderful and I’m so happy with the job they did! Very professional and affordable!
Monster Clean saved my carpets! With 3 dogs and 1 cat, our carpet has been through the ringer. My carpets look and feel fantastic. They were professional and kind. They even loved on my little monsters who created the mess. I will definitely be a returning customer. Update* John is super polite, and he made my…
I loved working with this company. I ordered online. they came the next day, showed up on time, performed a great service. I was impressed and would work with them again. They did my couch and 3 bedrooms as well as the hallway.
Great job second time!
John did a great job cleaning our carpets. He was very professional and the carpets look great!
Monster Clean was responsive and didn’t mind accommodating my last minute schedule change. John was professional, friendly, and did a amazing and thorough job on my carpet, rug, and sectional. He got out some really tough stains to my surprise and everything looked great afterwards. I will definitely be using them…
I hate Virginia but I sure do love there carpet cleaning services. ✨✨✨✨✨
Called to verify showing early. Did an excellent job on some heavily pet dirty carpets. Very efficient. My go to for carpet cleaning from now on!
I called Monster clean to do our rugs before we put our house on the market. They did a phenomenal job. We had some pet stains that I could never get out with my own shampooer. I usually always do my own rugs, but never again. If we were staying in town, I would use them regularly.
Monster Clean has been our sole professional carpet cleaning provider for over 4 years now. The professionalism, quality of service, customer service provided by all staff members is nothing short of outstanding. "Mr. H" continues to produce excellent results with our carpet cleaning needs. I can definitely say he…
Doug and his team were very professional and the end result of their work is always impeccable!
We have used Monster Clean many times. They are prompt, fast, respectful, and polite. They can get the most stubborn stains out. I would highly recommend them to clean your carpets.
Professional, quick and got the job done! Would use them again to keep my carpets clean and new looking!!
They did a great job! I will use them again.
Monster Clean was a pleasure to work with. It was really easy to set up the appointment and they were on time (they were even early). I highly recommend!
I've used Monster Clean twice to clean carpeting at a rental and my home. Doug was responded very quickly and even came out same day! Not to mention he did a superior job!
AWESOME!! On time ..... polite...... fast..... job very well done! THANK YOU! We definitely recommend and call again
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Monster Clean
Is Monster Clean good?
Yes by most measures: 4.9★ from 669 Google reviews and an Experts Score of 73/100 (grade B), #5 of 20 interior cleaning services we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does Monster Clean charge?
Customers reported a typical bill of $347 (middle half $227–$536), 71% above the interior cleaning services median of $203.
What do customers hire Monster Clean for?
Mostly general carpet cleaning (140), carpet steam cleaning (93), pet stain & odor removal (77), carpet cleaning (45).
Does the owner respond to complaints?
The owner replied to 19% of 1–3★ reviews (category: 63%).
