Landscape designer · Woodridge, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 23 landscape designersiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★73 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Montano's Landscaping as providing responsive communication, professional crews, and high-quality work for projects including patios, lighting, and full yard transformations. Reviewers frequently note that the company offers thoughtful design suggestions, handles permitting issues, and adheres to schedules and budgets. While most feedback is positive, a recurring criticism in lower-rated reviews describes the pricing as expensive relative to the perceived quality of the completed job.
Google rating: 5.0 out of 5 from 73 reviews (99% five-star).
Reviews on this page: 73 Google reviews (71 with written comments, 13 with photos).
Owner responses: the business replied to 21% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Montano's LandscapingLandscape Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Montano's Landscaping: 95/100 on this factor. Category median: 87.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Montano's Landscaping: 95/100 on this factor. Category median: 87.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Montano's Landscaping: 96/100 on this factor. Category median: 84.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Montano's Landscaping: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Montano's Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
73 Google reviews we collected
5.0of 5
5 stars7299%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 71 written reviews
99%praise
Praise16099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3320%
Quality & results2918%
Would recommend2717%
Speed & response2616%
Communication1912%
Price & value1610%
Honesty & trust117%
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were even kind enough to come back out and make a few adjustments when we changed our minds about location of some of the plants and wanted to ad…”
“Carlos and his crew were extremely polite, professional and provided top quality work.”
“Couldn't be happier with the outcome and HIGHLY recommend this company.”
“Carlos was responsive, had terrific ideas and suggestions, and he and his team were dependable and efficient.”
“They were very responsive to all communication and kept us informed along the way.”
“He is very thorough, knowledgeable, and reasonable.”
“They are quick to respond, genuine and very talented.”
People customers mention
Carlos30 reviews
Naperville5 reviews
Montanos4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Montano's Landscaping for 6 kinds of job. Pick one to see what they paid and said.
LisaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We hired Montano for a landscaping and lighting project. We put a pool in last year and needed some major landscaping help. Carlos was responsive, had terrific ideas and suggestions, and he and his team were dependable and efficient. They were even kind enough to come back out and make a few adjustments when we…
Cettina7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We knew we wanted to transform our backyard into an outdoor oasis this summer — Montano’s was the perfect team to get it done! They were extremely helpful picking out colors/materials, designs, landscaping, submitting permits, etc. It made the process easy on our end! They always came with a suggestion we weren’t…
Home4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great company and great service. It's rare to find a company that you just want to give your business to. Montano's is that type of company. They are quick to respond, genuine and very talented. I recommend them without reservation.
Andrea5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Montanos is a wonderful company. They installed a new patio for us this Spring and we were very impressed with their work. We were so happy with their quality of work we had them back for a landscaping project a few months later. Carlos and his team are very dependable and professional!
Dan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Carlos and his crew were extremely polite, professional and provided top quality work. They were very responsive to all communication and kept us informed along the way. Carlos was able to provide a variety options and ideas within our vision and price range, and the work was completed in a very timely manner. We…
Sarah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Montanos Landscaping is an excellent landscaping business. My landscaping project included using pavers for a porch and walkway in addition to providing new shrubs, trees, etc. Carlos and his crew were hard workers who strived to ensure that I was satisfied with every aspect of the job. Carlos is wonderful to work…
We hired Montano for a landscaping and lighting project. We put a pool in last year and needed some major landscaping help. Carlos was responsive, had terrific ideas and suggestions, and he and his team were dependable and efficient. They were even kind enough to come back out and make a few adjustments when we changed our minds about location of some of the plants and wanted to add an additional stepping stone path. As the summer has turned to fall our yard continues to look beautiful with new surprises of color every month. Couldn't be happier with the outcome and HIGHLY recommend this company.
Thank you so much for the wonderful review! We're thrilled to hear that you're so happy with your landscaping and lighting project. It was a pleasure working with you and your family on transforming your backyard into the beautiful outdoor oasis it is today.
We especially love hearing that your yard continues to impress and surprise you with the change of seasons! That's exactly what great landscape design is all about - creating spaces that evolve throughout the year.
Thank you for the kind words about our team's responsiveness and dependability. We truly appreciate clients like you who trust us to bring their vision to life. We'd be honored to work with you again whenever you need landscaping updates or enhancements.
Enjoy your beautiful yard!
Cettina Nardulli7 reviewsiTotal number of Google reviews Cettina has written across all businesses on Google Maps, not just this one.
We knew we wanted to transform our backyard into an outdoor oasis this summer — Montano’s was the perfect team to get it done! They were extremely helpful picking out colors/materials, designs, landscaping, submitting permits, etc. It made the process easy on our end! They always came with a suggestion we weren’t even thinking of. We are very happy with the team from start to finish. We can’t wait to keep enjoying our new patio, fireplace and beautiful landscaping for years to come! (Swipe through pics to see the crazy transformation)
Thank you so much for taking the time to leave us this fantastic review and share your photos! We're thrilled to hear that your backyard transformation exceeded your expectations.
Creating an outdoor oasis is a passion of ours, and we loved every step of the process - from the initial design consultation through to the final landscaping touches. Your willingness to explore new ideas and trust our suggestions made the whole project seamless, and it was a pleasure working with your family.
We're so glad your patio, fireplace, and landscaping turned out beautifully, and we are excited for you to enjoy your new outdoor space and make memories outdoors. Thank you for choosing Montano's, and we truly appreciate your business!
Joe LombardiLocal Guide · 51 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Joe, thank you for your 5-star review and wonderful comments! As a family-owned business, we take great pride in what we do, and we are proud of the exceptional work our team does. Thank you for the opportunity to help you create your dream outdoor space!
Home Office4 reviewsiTotal number of Google reviews Home has written across all businesses on Google Maps, not just this one.
Great company and great service. It's rare to find a company that you just want to give your business to. Montano's is that type of company. They are quick to respond, genuine and very talented. I recommend them without reservation.
Response from the owner · 3 months ago
Jim, thank you so much for the wonderful review! We're truly grateful for your kind words; we always strive to deliver the exceptional service you experienced. Your recommendation means the world to us, and it's exactly that kind of feedback that motivates our team to keep raising the bar.
We look forward to working with you again on your next project. If there's anything else we can do to assist, please don't hesitate to be in touch!
Andrea Benson5 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Montanos is a wonderful company. They installed a new patio for us this Spring and we were very impressed with their work. We were so happy with their quality of work we had them back for a landscaping project a few months later. Carlos and his team are very dependable and professional!
Response from the owner · 4 months ago
We sincerely appreciate the kind words, Andrea! We’re so glad you’re happy with our quality of work on both your new patio and your recent landscaping project. Carlos and his team strive to be the most professional landscapers in the industry, and hearing that you found them dependable means the world to us. Thank you so much for choosing Montano's for your backyard transformation!
Dan Goetzke2 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Carlos and his crew were extremely polite, professional and provided top quality work. They were very responsive to all communication and kept us informed along the way. Carlos was able to provide a variety options and ideas within our vision and price range, and the work was completed in a very timely manner. We will definitely use their services again in the future, and highly recommend them.
Response from the owner · Edited a year ago
Thank you, Dan, for your 5-star review and wonderful comments! It was our pleasure working with you to develop your vision into an outdoor living space you love. Thank you, also, for your kind words about our crew - we agree they are the best and appreciate your mentioning them! We look forward to working with you again on your next landscaping project!
Sarah2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Montanos Landscaping is an excellent landscaping business. My landscaping project included using pavers for a porch and walkway in addition to providing new shrubs, trees, etc. Carlos and his crew were hard workers who strived to ensure that I was satisfied with every aspect of the job. Carlos is wonderful to work with, and I highly recommend his company.
Thank you Carlos!
Sarah E.
Response from the owner · a year ago
Sarah, we loved working with you to create a beautiful outdoor space for your home! Thank you for taking the time to write such a detailed review. We are so happy you are fully satisfied and hope you love watching your new shrubs and trees come to life this spring!
Kerry Monroe5 reviewsiTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
A very large job for a residence (Installation of a new driveway where we didn’t have one before). Part 1 is complete.
Carlos and the teams he managed were amazing. I can’t wait for the landscaping part in the spring.
Response from the owner · a year ago
Kerry, thank you for putting your trust in us to install your driveway! We are so happy you love how it turned out and can't wait to head back in the spring to create your beautiful landscaping. It's a pleasure working with you!
Steve Benson6 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Montanos just finished my paver patio.
The level of service and quality of work was excellent. Carlos was very communicative throughout the entire process. From coming up with the design to guiding me in selecting the materials, he was top notch. There was one concern due to an issue the city inspector had, but Carlos had his crew out literally the next day to resolve it. I have to say the way they responded to that was above and beyond and that is the mark of a good company. Overall, the quantity of work was exceptional . You won’t be disappointed if you hire Montanos.
Response from the owner · a year ago
Steve, we are thrilled you are so happy with your experience with Montano's! We know how stressful it can be when there are snags in the process, and we never want our customers to have to be concerned any longer than necessary; thank you for your kind words in the way we resolved the concern. It was a pleasure working with you to build your beautiful new patio!
Roalbesy1 reviewiTotal number of Google reviews Roalbesy has written across all businesses on Google Maps, not just this one.
Roalbesy, we are disappointed we did not exceed your expectations. We would appreciate the opportunity to talk with you about your experience. Please give us a call at 630.271.9709 so we can discuss your specific project.
