Experts Reviews · Company report
Monte & Sons Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Monte & Sons Auto Repair, Inc.

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 346 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monte & Sons Auto Repair, Inc. is better than 87% of oil change services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 84% of oil change services.A
84

Reviews for your job

Customers hired Monte & Sons Auto Repair, Inc. for 8 kinds of job.

Monte & Sons Auto Repair, Inc. for engine repair

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Engine repair”

Phyllis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

It’s so hard to say goodbye to the best mechanics I have ever met. I was introduced to them by my friend Lonnie. The dealer said I needed a new engine which was going to cost $6,000. Lonnie came and picked up my car to take it to their shop. They ran diagnostics on the car said the engine was fine and was hooked.…

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Monte and Sons is a terrific shop! I drove in cold with a dangerous battery problem that had just flared up. Pete and Rick fit me in that morning, did great work, and for a very fair price. If I could give more than five stars, I would!

Great priceEngine repair
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pete , Rick , Rudy and crew are the best around! They have been caring for us and our cars for over 20 years.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Matthew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Recently found Monte and Sons. They helped me sort out my 2003 LandCruiser. We originally thought I’d need a new water pump, but after getting under the hood figured out it was a bearing in the fan clutch, about half the cost! Honest guys and great work.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceEngine repair
mkofi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ok, so I was referred to Monte & Sons after years of going to my "regular guy". Now mind you, I'm not going to say his shop, and I've always had respect for his work, but these days he's been there less and less, he's gotta life and that's understandable, his crew is cool, but I prefer that personal touch, you know?…

Reasonable priceGeneral repairs & maintenanceEngine repairOil change
KayLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Ricky, Pete & sons are very knowledgeable about what they're doing, they did a great job on my car. I'm very HAPPY with the outcome .In other words they are my go-to mechanics. I will be returning for routine check-ups and any other needs that may required. I recommend others to give them a call with any issues that…

Engine repairGeneral repairs & maintenanceWheel alignment
AdrianaLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My daughter, who is in her last year of college, went to Monte & Sons with very serious car problems. Issues that could be repaired at the shop were fixed for a fair price but then they realized she needed a major transmission rebuild and had a leaking fuel system as well. After referring her to a trustworthy…

Auto engine diagnosticEngine repair+ Professionalism
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the first day two years ago. I stopped in to have our car inspected. Since then Monte and Sons are the car whisperers! They are the real deal! They have passion for what they

Engine repairSteering & suspension repairAuto engine tuning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

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