Experts Reviews · Company report
Monte & Sons Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Monte & Sons Auto Repair, Inc.

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 346 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monte & Sons Auto Repair, Inc. is better than 87% of oil change services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 84% of oil change services.A
84

Reviews for your job

Customers hired Monte & Sons Auto Repair, Inc. for 8 kinds of job.

Monte & Sons Auto Repair, Inc. for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “General repairs & maintenance”

AaeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Amazing service. Friendly owners. Very fair pricing. Just a great atmosphere all around. Highly recommended

TiresGeneral repairs & maintenanceAuto engine diagnostic
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Monte & Sons is the best. I’ve been going to them for a decade and it’s consistently great service. Unlike most garages they never do unnecessary work. They never tack on services to inflate a bill. They genuinely care that your car is fixed and that they don’t do more than is needed.

Reasonable priceGeneral repairs & maintenanceOil change
Kacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve gone to Monte and sons multiple times and they have always been thorough and concise. If I have questions they always answer or try to find the answer. They always helped me understand what’s up with my car. They are not that expensive, and I will always recommend them!

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Bisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Monte's auto repair are the best. They are honest and respectable. They help to the fullest extent with your car repair.

Reasonable priceAir & cabin filter replacementAuto A/C rechargeAuto battery replacement
Matthew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Recently found Monte and Sons. They helped me sort out my 2003 LandCruiser. We originally thought I’d need a new water pump, but after getting under the hood figured out it was a bearing in the fan clutch, about half the cost! Honest guys and great work.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceEngine repair
sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I received excellent customer service from Monte and Sons. You guys are the best

Reasonable priceGeneral repairs & maintenance
Sunshine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend! If you're looking for reliable, trustworthy, and efficient auto repairs, this is the place to go.

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The gentleman here are so patient, lovely, and nice to work with. Took in my very old car & they gave an incredibly fair price to have work done on her. I've found my new spot! Thank you for being such good people!

Reasonable priceGeneral repairs & maintenance
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys are true professionals and a pleasure to do business with. If they can’t fix it themselves, they’ll know who to recommend.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
mkofi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ok, so I was referred to Monte & Sons after years of going to my "regular guy". Now mind you, I'm not going to say his shop, and I've always had respect for his work, but these days he's been there less and less, he's gotta life and that's understandable, his crew is cool, but I prefer that personal touch, you know?…

Reasonable priceGeneral repairs & maintenanceEngine repairOil change
JoshLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t express enough my gratitude for these guys. My wife was in from out of state visiting our daughter in college when her Honda Accord became a target for thieves. After just two days of being parked on Tulpenhocken St. her catalytic converter was stolen. Not knowing what to do or where to go from there, she…

Great priceGeneral repairs & maintenance
Andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

My former mechanic retired and I had been searching for a new car repair shop. I tried several other places, but Monte and Sons was definitely the best experience. Reasonably priced, efficient, and honest. Definitely recommend!

Reasonable priceGeneral repairs & maintenanceBrakesWiper blade installation
LeeLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Honest and dependable auto repair in Germantown. Reliable old school service you rarely find these days.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
BarbaraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best in the City!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Taj4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, kind, and professional. Ricky and Pete don't try and sell you a bunch of stuff you don't need. Haven't gone anywhere else since I started visiting montes and sons.

Reasonable priceGeneral repairs & maintenanceBrakesAir conditioning
Maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Monte and Sons for over 35 years. It’s truly great to have mechanics that you can trust, that do excellent work, and are reasonably priced. Ricky and Pete do their father proud.

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are straightforward and always do a great job with my car!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Naomi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pete and Ricky and their crew are always great communicators and get the job done well and affordably. I always recommend to my neighbors!

Auto A/C rechargeAuto emissions testingBrakes
Maani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and Pete are always honest, quick, and communicate clearly and precisely. Appreciate all their work and trust them immensely.

BrakesAir conditioningGeneral repairs & maintenance
WendyLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These nice guys do you right! Everyone one of their customers gave excellent reviews. So grateful to hAve met them. Divine intervention for sure! Thank you Ricky!

Auto engine diagnosticGeneral repairs & maintenance
JamesLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always exceptional service. Rick and Pete always take the time to explain what needs to be done with your car. Very competitive prices and I couldn't be more pleased with an auto mechanic.

Air & cabin filter replacementGeneral repairs & maintenance
Darlene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I always have a good experience at Monte and sons they fix your car 🚗 for a fair price they are professional they are courteous August 2023 I took car to Monte and sons and as always it was a very positive experience I needed emergency repair work and though they were quite busy they were able to fit me in and fix…

General repairs & maintenance+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife andI have been loyal customers since moving to Philadelphia in 2015. Pete and Ricky are always very accommodating and work is always done on time per the estimate. Trust them totally! They listen to people!

General repairs & maintenanceTiresVehicle Inspection
ElizabethLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Just wondering how to resolve the wrench light alert since we don't need it anymore.

General repairs & maintenance
Noel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service as usual. I have been going here for close to 15 years and they have always taken good care of me and my vehicle.

General repairs & maintenanceTires
XiomaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Moved to the neighborhood recently and needed a new auto mechanic for my 2007 Prius. Monte & Sons did not disappoint! Great communication, service, and turnaround. Cost was very reasonable. Easily a 5 star business.

BrakesGeneral repairs & maintenanceWiper blade installation
GaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, utterly reliable and extremely honest. I have been going to them for years, and hate to let anyone else touch the car. Still using them even though I no longer live in Germantown. Good people.

Air conditioningAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
KayLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Ricky, Pete & sons are very knowledgeable about what they're doing, they did a great job on my car. I'm very HAPPY with the outcome .In other words they are my go-to mechanics. I will be returning for routine check-ups and any other needs that may required. I recommend others to give them a call with any issues that…

Engine repairGeneral repairs & maintenanceWheel alignment
Sebastian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ever since I've moved into the Germantown area, Rick, Pete, and Co. have given me excellent service. Even going as far as giving me free monthly pit stops due to my regular visits. They treat all of their customers like family and provide fair prices for their repairs. You really get what pay for here and they…

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
kachina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been going to Monte and Sons, for over three years now. I initially purchased a car from a private owner, who had been taking their car there and was recommended by them to check out their services. They have always been honest, effective and professional. Above and beyond service. I highly recommend them.

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
BernadetteLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They do great 👍 work been with them for years

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceTiresGeneral repairs & maintenanceWiper blade installation
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceTiresVehicle Inspection
Janise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenance
SebastianLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSteering & suspension repair
CliffLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

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