Experts Reviews · Company report
Monte & Sons Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Monte & Sons Auto Repair, Inc.

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 346 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monte & Sons Auto Repair, Inc. is better than 87% of oil change services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 84% of oil change services.A
84

Reviews for your job

Customers hired Monte & Sons Auto Repair, Inc. for 8 kinds of job.

Monte & Sons Auto Repair, Inc. for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Oil change”

Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Monte & Sons is the best. I’ve been going to them for a decade and it’s consistently great service. Unlike most garages they never do unnecessary work. They never tack on services to inflate a bill. They genuinely care that your car is fixed and that they don’t do more than is needed.

Reasonable priceGeneral repairs & maintenanceOil change
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pete , Rick , Rudy and crew are the best around! They have been caring for us and our cars for over 20 years.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Kacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve gone to Monte and sons multiple times and they have always been thorough and concise. If I have questions they always answer or try to find the answer. They always helped me understand what’s up with my car. They are not that expensive, and I will always recommend them!

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Bisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Monte's auto repair are the best. They are honest and respectable. They help to the fullest extent with your car repair.

Reasonable priceAir & cabin filter replacementAuto A/C rechargeAuto battery replacement
Sunshine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend! If you're looking for reliable, trustworthy, and efficient auto repairs, this is the place to go.

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys are true professionals and a pleasure to do business with. If they can’t fix it themselves, they’ll know who to recommend.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
mkofi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ok, so I was referred to Monte & Sons after years of going to my "regular guy". Now mind you, I'm not going to say his shop, and I've always had respect for his work, but these days he's been there less and less, he's gotta life and that's understandable, his crew is cool, but I prefer that personal touch, you know?…

Reasonable priceGeneral repairs & maintenanceEngine repairOil change
Evan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

What do we want from a car mechanic? Competence, honesty, prompt service, easy to make appointments, reasonable price. It’s a bonus if the whole staff are really nice people. Monte’s meets all these goals—at a 5-star level! We have been using them for about 30 years.

Reasonable priceAir & cabin filter replacementVehicle InspectionOil change
HassanLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent. Have saved me a few times now with their fast turnaround and clean work. Always reasonably priced, very transparent, and super friendly on top of it. Can’t recommend enough

Great priceSteering & suspension repairVehicle InspectionOil change
Walter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went in for oil change, forgot to tell them I wanted them to check the tires. But they did just to be thorough, and found the problem.

Reasonable priceTiresOil change
Andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

My former mechanic retired and I had been searching for a new car repair shop. I tried several other places, but Monte and Sons was definitely the best experience. Reasonably priced, efficient, and honest. Definitely recommend!

Reasonable priceGeneral repairs & maintenanceBrakesWiper blade installation
christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love these guys. Every time I come here, they remember me and my car, they give me honest and helpful support and suggestions, and they do very good work. Picture the car guys from NPR in Germantown. I was so happy to move back to the neighborhood because I knew I had a great mechanic in within walking distance. Thanks!

Great priceAir & cabin filter replacementOil change
LeeLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Honest and dependable auto repair in Germantown. Reliable old school service you rarely find these days.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
BarbaraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best in the City!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Taj4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, kind, and professional. Ricky and Pete don't try and sell you a bunch of stuff you don't need. Haven't gone anywhere else since I started visiting montes and sons.

Reasonable priceGeneral repairs & maintenanceBrakesAir conditioning
Maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Monte and Sons for over 35 years. It’s truly great to have mechanics that you can trust, that do excellent work, and are reasonably priced. Ricky and Pete do their father proud.

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are straightforward and always do a great job with my car!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best customer service ever. Love and trust this company.

TiresAuto brake repairVehicle Inspection
Herlin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great professional service as usual.

Auto battery maintenanceOil changeService not listed
Aine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Montes is honest and reliable. The best.

BrakesOil change
Naomi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pete and Ricky and their crew are always great communicators and get the job done well and affordably. I always recommend to my neighbors!

Auto A/C rechargeAuto emissions testingBrakes
Maani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and Pete are always honest, quick, and communicate clearly and precisely. Appreciate all their work and trust them immensely.

BrakesAir conditioningGeneral repairs & maintenance
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always helpful and thorough with reasonable pricing!!

Air & cabin filter replacementBatteryOil change
Ruth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always, they inspected and fixed my car right up. Fast, honest, and friendly. What more could one want?

Air & cabin filter replacementWiper blade installationOil change
XiomaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Moved to the neighborhood recently and needed a new auto mechanic for my 2007 Prius. Monte & Sons did not disappoint! Great communication, service, and turnaround. Cost was very reasonable. Easily a 5 star business.

BrakesGeneral repairs & maintenanceWiper blade installation
Phu5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pete and Ricky are cool as sh!t. Super nice dudes, reasonable prices, and fixes stuff super quick. I’m using these guys from now on.

Air conditioningOil change
Marille5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today was my first time there. They did excellent work and now have a new long-time customer with me!

Oil changeTiresWheel alignment
GaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, utterly reliable and extremely honest. I have been going to them for years, and hate to let anyone else touch the car. Still using them even though I no longer live in Germantown. Good people.

Air conditioningAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sebastian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ever since I've moved into the Germantown area, Rick, Pete, and Co. have given me excellent service. Even going as far as giving me free monthly pit stops due to my regular visits. They treat all of their customers like family and provide fair prices for their repairs. You really get what pay for here and they…

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
kachina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been going to Monte and Sons, for over three years now. I initially purchased a car from a private owner, who had been taking their car there and was recommended by them to check out their services. They have always been honest, effective and professional. Above and beyond service. I highly recommend them.

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
BernadetteLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They do great 👍 work been with them for years

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceTiresGeneral repairs & maintenanceWiper blade installation
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil changeTires
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto tire replacementOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with