Experts Reviews · Company report
Monte & Sons Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Monte & Sons Auto Repair, Inc.

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 346 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monte & Sons Auto Repair, Inc. is better than 87% of oil change services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 84% of oil change services.A
84

Reviews for your job

Customers hired Monte & Sons Auto Repair, Inc. for 8 kinds of job.

Monte & Sons Auto Repair, Inc. for tires

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Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 120
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Tires” · showing 20

Phyllis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

It’s so hard to say goodbye to the best mechanics I have ever met. I was introduced to them by my friend Lonnie. The dealer said I needed a new engine which was going to cost $6,000. Lonnie came and picked up my car to take it to their shop. They ran diagnostics on the car said the engine was fine and was hooked.…

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
AaeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Amazing service. Friendly owners. Very fair pricing. Just a great atmosphere all around. Highly recommended

TiresGeneral repairs & maintenanceAuto engine diagnostic
feLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This establishment is made up of a host of knowledgeable, friendly, most courteous mechanics that I've ever encountered. I'm a customer for life. Fe fe love Fe fe creations

Air & cabin filter replacementTires
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pete , Rick , Rudy and crew are the best around! They have been caring for us and our cars for over 20 years.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Bisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Monte's auto repair are the best. They are honest and respectable. They help to the fullest extent with your car repair.

Reasonable priceAir & cabin filter replacementAuto A/C rechargeAuto battery replacement
Sunshine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend! If you're looking for reliable, trustworthy, and efficient auto repairs, this is the place to go.

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is a business to support. Kind. Helpful. They are the ones who realized my tire was still under warranty and they made sure that I didn’t have to pay for a replacement.

Great priceTires
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Needed a new shop because I was tied of dealing with the dealerships BS and scams and was recommended to Monte’s. And what a breath of fresh air! Genuine guys who actually care about the customer and the car. You don’t feel like a number here and you’ll find yourself joking and chatting with the guys in the shop…

Great priceTiresVehicle InspectionWheel alignment
Walter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went in for oil change, forgot to tell them I wanted them to check the tires. But they did just to be thorough, and found the problem.

Reasonable priceTiresOil change
wade4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Monte and Sons did a phenomenal job changing my tires. They made the process quick and easy with a fair price. Couldn’t have asked for a better job!!

Reasonable priceTires
LeeLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Honest and dependable auto repair in Germantown. Reliable old school service you rarely find these days.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
Maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Monte and Sons for over 35 years. It’s truly great to have mechanics that you can trust, that do excellent work, and are reasonably priced. Ricky and Pete do their father proud.

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are straightforward and always do a great job with my car!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best customer service ever. Love and trust this company.

TiresAuto brake repairVehicle Inspection
beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The experience at Monte & Sons is always the best. They've been my only mechanics for 6 years. When I called about a flat tire- they sent someone to inflate it enough for me to drive it over and fixed it while I waited.

Tires
Naomi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pete and Ricky and their crew are always great communicators and get the job done well and affordably. I always recommend to my neighbors!

Auto A/C rechargeAuto emissions testingBrakes
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife andI have been loyal customers since moving to Philadelphia in 2015. Pete and Ricky are always very accommodating and work is always done on time per the estimate. Trust them totally! They listen to people!

General repairs & maintenanceTiresVehicle Inspection
Noel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service as usual. I have been going here for close to 15 years and they have always taken good care of me and my vehicle.

General repairs & maintenanceTires
RaoulLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Well, I've interacted with these guys for a grand total of eight hours so far and it's been more than enough to cement their place as my mechanic for as long as I live in Germantown. They've been easy to reach, easy to talk to, and genuinely interested in taking care of me and my car. You can tell immediately they…

TiresVehicle Inspection
Marille5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today was my first time there. They did excellent work and now have a new long-time customer with me!

Oil changeTiresWheel alignment

Show more tires reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

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