Experts Reviews · Company report
Monte & Sons Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Monte & Sons Auto Repair, Inc.

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 346 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Monte & Sons Auto Repair, Inc. is better than 87% of oil change services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Monte & Sons Auto Repair, Inc. is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Monte & Sons Auto Repair, Inc. is better than 84% of oil change services.A
84

Reviews for your job

Customers hired Monte & Sons Auto Repair, Inc. for 8 kinds of job.

Monte & Sons Auto Repair, Inc. for vehicle inspection

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Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Vehicle Inspection” · showing 20

AaeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Amazing service. Friendly owners. Very fair pricing. Just a great atmosphere all around. Highly recommended

TiresGeneral repairs & maintenanceAuto engine diagnostic
Yvonne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been coming to Monte’s since around 2004 and every car I had they took care of. Never did I have any issues or break downs. They’re like going to the dealers in my neighborhood. I’m going to miss all of them. It sad that they’vre closing.

Customer photo from Yvonne's review
Reasonable priceVehicle Inspection
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pete , Rick , Rudy and crew are the best around! They have been caring for us and our cars for over 20 years.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
GLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always a great visit characterized by courtesy, knowledge, efficiency and reasonableness. .

Great priceVehicle Inspection
Kacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve gone to Monte and sons multiple times and they have always been thorough and concise. If I have questions they always answer or try to find the answer. They always helped me understand what’s up with my car. They are not that expensive, and I will always recommend them!

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Bisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Monte's auto repair are the best. They are honest and respectable. They help to the fullest extent with your car repair.

Reasonable priceAir & cabin filter replacementAuto A/C rechargeAuto battery replacement
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Needed a new shop because I was tied of dealing with the dealerships BS and scams and was recommended to Monte’s. And what a breath of fresh air! Genuine guys who actually care about the customer and the car. You don’t feel like a number here and you’ll find yourself joking and chatting with the guys in the shop…

Great priceTiresVehicle InspectionWheel alignment
Evan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

What do we want from a car mechanic? Competence, honesty, prompt service, easy to make appointments, reasonable price. It’s a bonus if the whole staff are really nice people. Monte’s meets all these goals—at a 5-star level! We have been using them for about 30 years.

Reasonable priceAir & cabin filter replacementVehicle InspectionOil change
HassanLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent. Have saved me a few times now with their fast turnaround and clean work. Always reasonably priced, very transparent, and super friendly on top of it. Can’t recommend enough

Great priceSteering & suspension repairVehicle InspectionOil change
LeeLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Honest and dependable auto repair in Germantown. Reliable old school service you rarely find these days.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are straightforward and always do a great job with my car!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best customer service ever. Love and trust this company.

TiresAuto brake repairVehicle Inspection
Naomi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pete and Ricky and their crew are always great communicators and get the job done well and affordably. I always recommend to my neighbors!

Auto A/C rechargeAuto emissions testingBrakes
Maani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and Pete are always honest, quick, and communicate clearly and precisely. Appreciate all their work and trust them immensely.

BrakesAir conditioningGeneral repairs & maintenance
Fahd14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent first experience with Monte & Sons. Car inspection was overdue. Appointment made within a week. Pete was very friendly and welcoming upon arrival. Paperwork was ready for me adding to the smooth drop off process. Received a call the same day from Rick who patiently explained what work needed to be done.…

Air & cabin filter replacementBrakesWiper blade installation
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife andI have been loyal customers since moving to Philadelphia in 2015. Pete and Ricky are always very accommodating and work is always done on time per the estimate. Trust them totally! They listen to people!

General repairs & maintenanceTiresVehicle Inspection
garnetteLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service as usual. They are very thorough. I'm always happy with the service provided here. I would definitely recommend Monte & Sons. Rick and Pete are amazing.

Air & cabin filter replacementVehicle Inspection
Ruth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always, they inspected and fixed my car right up. Fast, honest, and friendly. What more could one want?

Air & cabin filter replacementWiper blade installationOil change
AmandaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first time at Monte and sons and they were so accommodating, communicative, and friendly. Will be back.

Vehicle Inspection
XiomaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Moved to the neighborhood recently and needed a new auto mechanic for my 2007 Prius. Monte & Sons did not disappoint! Great communication, service, and turnaround. Cost was very reasonable. Easily a 5 star business.

BrakesGeneral repairs & maintenanceWiper blade installation

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

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