Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
Google reviewers rate the facility 4.5 out of 5 based on 22 reviews, with the owner responding to 91% of feedback. Customers frequently praise the clean, secure, and well-maintained units, highlighting professional staff, easy communication, and smooth move-in processes. However, low-star reviews describe a pattern of unprofessional behavior, specifically citing an incident where the owner used profanity and threatening language toward visitors, resulting in police intervention.
Data from Google, last updated October 31, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
22 Google reviews we collected
Phrases our text analysis found in 21 written reviews
How often each topic comes up in the written reviews
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great value for this type of storage unit The staff is very professional and courteous!”
“There is absolutely no excuse for such vulgar, unprofessional behavior”
“If you are looking for a secure / clean storage for your belongings, look no further!”
“I’ve had a great experience with Montrose Climate Controlled Storage facility.”
“Travis and Heather are fantastic to work with - promptly responding to any inquiries.”
“The person I worked with (Heather) was super helpful, friendly and easy to work with!”
“This place costs a little bit more.”
“If you want high quality, dependable facilities and professional, friendly service you should be using Montrose Climate Controlled Storage!”
praise complaint · found by our text analysis, Google review wording unchanged.
Great value for this type of storage unit The staff is very professional and courteous!
Customer service with a smile is #1 for this business! This is a well organized business managed to serve your needs at the drop of a hat! Don’t drop your hat because Lisa will scoop it up! She and Heather keep this location as clean as can be! Security is #2! Your possessions are under watchful eyes and cameras, constantly! Thank you ‘Climate’!!
If you want high quality, dependable facilities and professional, friendly service you should be using Montrose Climate Controlled Storage!
If you are looking for a secure / clean storage for your belongings, look no further! I toured the entire building before renting and I love the design! The person I worked with (Heather) was super helpful, friendly and easy to work with!
Can't say enough good things about the folks behind Montrose Climate Controlled Storage. Heather, Lisa and Travis go above and beyond to help you. If your looking for a storage unit and want impeccable service, call them. You will not be disappointed!
This climate controlled storage place is great! The staff is wonderful and the facility is really nice!
4.5 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great value for this type of storage unit The staff is very professional and courteous!
Thank you! We appreciate you!
Customer service with a smile is #1 for this business! This is a well organized business managed to serve your needs at the drop of a hat! Don’t drop your hat because Lisa will scoop it up! She and Heather keep this location as clean as can be! Security is #2! Your possessions are under watchful eyes and cameras, constantly! Thank you ‘Climate’!!
Thank you
If you want high quality, dependable facilities and professional, friendly service you should be using Montrose Climate Controlled Storage!
Thank you
If you are looking for a secure / clean storage for your belongings, look no further! I toured the entire building before renting and I love the design! The person I worked with (Heather) was super helpful, friendly and easy to work with!
Welcome to MCCS, was so nice meeting you.
Can't say enough good things about the folks behind Montrose Climate Controlled Storage. Heather, Lisa and Travis go above and beyond to help you. If your looking for a storage unit and want impeccable service, call them. You will not be disappointed!
Thank you for your kind words
Clean and secure!
thank you
This climate controlled storage place is great! The staff is wonderful and the facility is really nice!
Thank you
Great Storage Experience… Travis and Heather are fantastic to work with - promptly responding to any inquiries. I’ve had a great experience with Montrose Climate Controlled Storage facility. The units are clean, secure, and well-maintained, and I feel confident knowing my belongings are protected from extreme temperatures and humidity. Love knowing on-site cameras monitored 24/7 for an added layer of security for my belongings. The facility is convenient, and on-site staff, Lisa, is friendly, knowledgeable and helpful. I would definitely recommend this storage facility to anyone looking for a safe and reliable place to store their belongings.
Thank you Lisa. We miss you!
Responsive and thoughtful management. Ease of communication was much appreciated. Would recommend them every day!
Thank you! Remember and recommend MCCS for your storage needs.
I would highly recommend this storage facility. If you’re looking for a clean and secure facility this is it. The owner’s of this facility go far and beyond for their clients. You can’t go wrong
Thank you Thomas. Your opinion is highly valued as a preferred moving company owner in the area - Thomas Moving Services
Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
