Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

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Moody Labs

Asbestos testing service · Lewisville, TX · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%95+26.8Replies to reviews 8%69+5.7Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#79 of 128 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 39%
4.9 ★★★★★ 43 Google reviews · 10 photos
91%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
49%reviews answered by the owner
Oct 2026latest review
📞 Call (972) 241-8460Request a call backWebsite ↗

Moody Labs at a glance

Google reviewers rate Moody Labs 4.9 out of 5 based on 43 reviews, with the owner responding to 49 percent of them. Customers frequently praise the lab for fast turnaround times, often receiving results within hours, as well as for professional, friendly staff and reasonable pricing for asbestos and mold testing. One minor criticism notes that while the service was quick and professional, the results did not always align with the customer's expected answer.

  • Google rating: 4.9 out of 5 from 43 reviews (91% five-star).
  • Reviews on this page: 43 Google reviews (20 with written comments).
  • Owner responses: the business replied to 49% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Hazardous Material Removal Service serving Lewisville, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction87Reliability95Craft & service–Value–Momentum100Replies to reviews69Satisfaction: 87 (median 93)Reliability: 95 (median 92)Momentum: 100 (median 100)Replies to reviews: 69 (median 69)
Moody LabsHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moody Labs: 87/100 on this factor. Category median: 93.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moody Labs: 95/100 on this factor. Category median: 92.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moody Labs: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moody Labs: 69/100 on this factor. Category median: 69.B
69

Bar = this company · dark tick = category median.

Star ratings

43 Google reviews we collected

  • 5 stars3991%
  • 4 stars49%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise21100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude943%
  • Speed & response524%
  • Quality & results210%
  • Price & value210%
  • Would recommend210%
  • Honesty & trust15%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their staff is highly professional and extremely knowledgeable about every aspect of the testing process.”
  • “Accurate and very fast, sent samples thru fedex 10/12 6pm they received it 10/13 at 9am and by 10am, invoice sent, paid and bam results are on my email!”
  • “I’ve thoroughly enjoyed working with them and continue to value their expertise and dedication.”
  • “The fee was extremely reasonable, and the turnaround time was one hour super helpful, super courteous and super knowledgeable folks.”
  • “Accurate and prompt service i highly recommend this company.”
  • “Over the years, they have worked closely with our team to ensure consistent, reliable results.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

TomLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Didn't give us the answer we wanted, but did a quick turn around and handled it professionally.

wesLocal Guide · 429 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always an easy process. Staff is friendly and very professional. Highly recommend

JamalLocal Guide · 223 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Moody Labs is truly one of the best companies for asbestos and mold testing. Their staff is highly professional and extremely knowledgeable about every aspect of the testing process. Over the years, they have worked closely with our team to ensure consistent, reliable results. I’ve thoroughly enjoyed working with…

ERIC8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service from the phone call to my in person interaction. I am a roofer and we found some material that we were unfamiliar with and took it there to have it tested for as bestest. The fee was extremely reasonable, and the turnaround time was one hour super helpful, super courteous and super knowledgeable…

CarolinaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wow ! Dropped my samples at 2pm and I already had results in my email by 6pm, plus the customer service is amazing 👏. Definitely doing buisness here again!

Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

In my professional opinion there is no other place to go if you want exceptional customer service, accurate and consistent results, and, more importantly, folks that actually care.

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Photos

Customer reviews

4.9 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
sameer argadeLocal Guide · 138 reviewsTotal number of Google reviews sameer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very quick service

Response from the owner · 9 months ago

Thank you for the positive review, Mr. Argade. We're here for you if you need additional service!

Tom WLocal Guide · 53 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Didn't give us the answer we wanted, but did a quick turn around and handled it professionally.

Response from the owner · a year ago

Thank you for the review, Tom. Asbestos is never wanted but we're happy to provide quality analysis for our customers to make informed decisions and manage it safely. We are here and ready if you need any more materials analyzed!

wes bockLocal Guide · 429 reviewsTotal number of Google reviews wes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always an easy process. Staff is friendly and very professional. Highly recommend

Response from the owner · a year ago

Thank you for taking the time to compliment us, Wes. We take customer service and superior analysis seriously and are pleased when we hear the effects of it.

Bart ManLocal Guide · 16 reviewsTotal number of Google reviews Bart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you have mold or asbestos this is the place for you!

Response from the owner · a year ago

Thank you kindly, Sir! We are here for you anytime you need us.

Jamal KhouryLocal Guide · 223 reviewsTotal number of Google reviews Jamal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moody Labs is truly one of the best companies for asbestos and mold testing. Their staff is highly professional and extremely knowledgeable about every aspect of the testing process. Over the years, they have worked closely with our team to ensure consistent, reliable results. I’ve thoroughly enjoyed working with them and continue to value their expertise and dedication.

Response from the owner · 3 years ago

Thank you for the kind review! In our meetings we often discuss how our main goals are to provide excellent customer service and quality analytical reporting with the idea that it makes your job operate smoothly. We hope to be a part of your business' success for years to come. See you at the lab!

ERIC S8 reviewsTotal number of Google reviews ERIC has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service from the phone call to my in person interaction. I am a roofer and we found some material that we were unfamiliar with and took it there to have it tested for as bestest. The fee was extremely reasonable, and the turnaround time was one hour super helpful, super courteous and super knowledgeable folks. I have told everyone in my company about them and we courage anyone with needs of this type to stop by and talk to these folks. I’m certain they will either help you out or point you in the right direction great job Moody Labs

Response from the owner · 9 months ago

Thank you, Eric, for taking the time to leave such a complimentary review and sharing our experience with your peers! We strive to provide the best service possible to make your job successful and easier. We hope you enjoyed the holidays since we last saw you. Take care and we hope to see you again soon!

Chelsea RheaLocal Guide · 23 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been a customer for several years, and I'm always greeted with a smile!

Response from the owner · 3 years ago

And we love seeing your smile come through our doors! Thank you for all your hard work and the appreciation you show for ours.

Michael TeelingLocal Guide · 51 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nowhere else is comparable. Other labs fade in comparison.

Response from the owner · 3 years ago

Much appreciated, Sir! We work diligently and are absolutely pleased when it proves valuable to our clients.

Mike and Mike Roofing1 reviewTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tested my Paint chip

Response from the owner · 4 years ago

Thank you for your business.

Carolina GuijarroLocal Guide · 33 reviewsTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow ! Dropped my samples at 2pm and I already had results in my email by 6pm, plus the customer service is amazing 👏. Definitely doing buisness here again!

Response from the owner · 4 years ago

Thank you ma'am! At times we are super busy but we always try our best. We appreciate your business and look forward to seeing you again soon.

Moody Labs on Google Maps →

Business details