Lawn sprinkler system contractor · Denton, TX · reviewed since 2009
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%97+13.7Replies to reviews 7%79+5.6Craft & service penalty88−1.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 46 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 51%
4.9★★★★★642 Google reviews · 23 photos
93%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, clear communication, and thorough repairs as strengths of the sprinkler system contractor. Positive feedback highlights efficient scheduling, knowledgeable technicians, and professional cleanup after installing or maintaining irrigation equipment. However, lower-rated reviews consistently criticize the company for charging fees for estimates and applying high hourly labor rates that result in unexpectedly expensive bills for minor parts or simple service calls.
Google rating: 4.9 out of 5 from 642 reviews (93% five-star).
Reviews on this page: 642 Google reviews (482 with written comments, 3 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 31, 2026.
Service: Sprinkler System Installation serving Denton, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Moore Sprinkler CompanySprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moore Sprinkler Company: 88/100 on this factor. Category median: 88.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moore Sprinkler Company: 83/100 on this factor. Category median: 85.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Moore Sprinkler Company: 88/100 on this factor. Category median: 93.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moore Sprinkler Company: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moore Sprinkler Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moore Sprinkler Company: 79/100 on this factor. Category median: 78.B
79
Bar = this company · dark tick = category median.
Star ratings
642 Google reviews we collected
4.9of 5
5 stars59893%
4 stars244%
3 stars41%
2 stars41%
1 star122%
Praise vs complaints
Phrases our text analysis found in 482 written reviews
97%praise
Praise93597%
Complaints303%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price1417%
Reasonable6275%
Overpriced56%
Not sure22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude23725%
Speed & response22824%
Quality & results19320%
Price & value10711%
Would recommend9810%
Communication768%
Honesty & trust263%
What customers talk about
We read 482 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are extremely professional and they know what they are doing.”
“I have never been spoken to so rudely as I was by Amber in their office.”
“The crew were onsite ahead of schedule and did a fast and thorough job.”
“They tried to tell me that sometimes after leaks are fixed, another one is caused, however my water meter never showed that it was resolved.”
“Lori did an excellent job working with us to schedule time for these repairs.”
“i had contacted them last year for a sprinkler that was damaged during road work.”
“On time, fixed it right & reasonable price & I’ve used them for years.”
“This company is way overpriced!”
“I won’t hesitate calling them again and I highly recommend them for any work you might need.”
“I do not recommend to use Moore Sprinkler for your service at all.”
“Professional and took the time to explain my choices without trying to upsell me.”
“I truly appreciate their honesty and quality service.”
People customers mention
Sprinklers12 reviews
Jose5 reviews
Peter5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Moore Sprinkler Company for 1 kind of job. Pick one to see what they paid and said.
DDianeLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 18 hours ago★★★★★
I was very impressed with Moore's customer service and level of care. My first appointment had to be cancelled but Lori went above and beyond to accommodate my schedule without my needing to ask. The crew were onsite ahead of schedule and did a fast and thorough job. I would recommend this company.
Reasonable priceIrrigation system repair & maintenance
CCjLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Moore Sprinkler Company came to my home to repair my sprinklers. Lori did an excellent job working with us to schedule time for these repairs. Israel and Jose arrived promptly and quickly got to work. They were extremely innovative with their repairs and then perfectly cleaned up the yard. I won’t hesitate calling…
EErnest2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
They are extremely professional and they know what they are doing. They did a nice job on my sprinkler system.
Reasonable priceIrrigation system repair & maintenance
JJohn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Everyone at Moore Sprinkler Co is courteous, knowledgeable and so friendly…and that is everyone from the office staff to the technicians . They keep you informed and answer all questions thoroughly.
Reasonable priceIrrigation system repair & maintenance
SShaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Took about 5 weeks from the time that I booked the appointment to get them out so call early. It is well worth the wait. Jesse and Daniel came out and looked over my entire system very thoroughly. I think they ended up replacing 8 sprinkler heads. My system is working great and all areas of my grass are evenly…
Reasonable priceIrrigation system repair & maintenance
PPhil10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Excellent work. Long time customer. Always satisfied. Jesse and team are experts .
I was very impressed with Moore's customer service and level of care. My first appointment had to be cancelled but Lori went above and beyond to accommodate my schedule without my needing to ask. The crew were onsite ahead of schedule and did a fast and thorough job. I would recommend this company.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
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Sara GomezLocal Guide · 35 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Moore Sprinkler Company came to my home to repair my sprinklers. Lori did an excellent job working with us to schedule time for these repairs. Israel and Jose arrived promptly and quickly got to work. They were extremely innovative with their repairs and then perfectly cleaned up the yard. I won’t hesitate calling them again and I highly recommend them for any work you might need. Thank you so much everyone for your hard work and your tremendous desire to make sure every was done perfectly. You are the best!!
Response from the owner · 3 days ago
Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you were provided such excellent service from scheduling to completing the repairs. We take great pride in our team’s professionalism, problem-solving, and attention to detail, and we’re glad everything was done to your satisfaction. We truly appreciate your kind words and your trust in Moore Sprinkler Company. We look forward to helping you with any future irrigation needs!
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Tim Head9 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Thank you for your kind review! We’re glad to hear you had a positive experience with our team. At Moore Sprinkler, we strive to provide prompt service and friendly customer care. We truly appreciate your business!
E
Ernest Shaw2 reviewsiTotal number of Google reviews Ernest has written across all businesses on Google Maps, not just this one.
They are extremely professional and they know what they are doing. They did a nice job on my sprinkler system.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 2 weeks ago
Thank you for the 5 star review! We’re glad to hear you were happy with our team’s professionalism and the work completed on your sprinkler system. We truly appreciate your business and the opportunity to serve you!
J
John Formes2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Everyone at Moore Sprinkler Co is courteous, knowledgeable and so friendly…and that is everyone from the office staff to the technicians . They keep you informed and answer all questions thoroughly.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 2 weeks ago
Thank you so much for your wonderful review! We truly appreciate your kind words and are proud to have a team that is dedicated to providing excellent customer service. At Moore Sprinkler Co., we strive to make every experience a positive one, from the first phone call to the completion of the job. Thank you for your trust and support!
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Sha Na ColeLocal Guide · 15 reviewsiTotal number of Google reviews Sha has written across all businesses on Google Maps, not just this one.
Took about 5 weeks from the time that I booked the appointment to get them out so call early. It is well worth the wait. Jesse and Daniel came out and looked over my entire system very thoroughly. I think they ended up replacing 8 sprinkler heads. My system is working great and all areas of my grass are evenly watered including my foundation. Excellent work!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 3 weeks ago
Thank you for the great review! We’re glad the technicians were able to get everything working properly. We don’t typically see a wait that long, but we really appreciate your patience and are happy we could get everything taken care of!
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Phil Jones10 reviewsiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Israel with Moore Sprinkler did a terrific job! Professional and took the time to explain my choices without trying to upsell me. Put their info in my contact list and deleted my old one for sprinkler service.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 4 weeks ago
Judith, thank you so much for the 5 star review!! It was a pleasure serving you.
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Nancy Cripe7 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
