timmoc9Local Guide · 20 reviewsTotal number of Google reviews timmoc9 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCasey Timmons and the Carson team. Appreciate you guys
Morales Auto Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty99−0.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#594 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 34%
4.9 ★★★★★ 115 Google reviews · 12 photos
94%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
Sep 2026latest review
Morales Auto Repair at a glance
Customers frequently cite fair pricing, honest diagnostics, and clear communication as key benefits, noting that the shop avoids unnecessary repairs and follows up after service. Reviews highlight efficient handling of issues ranging from oil changes to engine repairs, with staff often staying late to finish work. One negative review describes a coolant leak that persisted shortly after a water pump replacement, though the owner responded to address the complaint.
- Google rating: 4.9 out of 5 from 115 reviews (94% five-star).
- Reviews on this page: 115 Google reviews (98 with written comments, 3 with photos).
- Owner responses: the business replied to 11% of reviews.
- Most recent review: September 17, 2026.
- Service: Auto Repair Shop serving Nampa, Idaho.
Data from Google, last updated November 3, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morales Auto Repair: 83/100 on this factor. Category median: 88.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morales Auto Repair: 78/100 on this factor. Category median: 85.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Morales Auto Repair: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morales Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morales Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Morales Auto Repair: 34/100 on this factor. Category median: 59.D
34
Bar = this company · dark tick = category median.
Star ratings
115 Google reviews we collected
- 5 stars10894%
- 4 stars43%
- 3 stars11%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 98 written reviews
- Praise21099%
- Complaints31%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price240%
- Reasonable360%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Honesty & trust4320%
- Staff & attitude3717%
- Price & value3416%
- Quality & results3115%
- Speed & response2914%
- Would recommend2512%
- Communication147%
What customers talk about
We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re upfront about all pricing and got my truck in and out quick!”
“Thank you, Roel, for your kindness, honesty and incredible mechanical service.”
“I will definitely be using them in the future and price wise, they were 20 to 40%, cheaper and more affordable than other places that I had checked out.”
“I purchased a salvaged title 2015 Honda and the team at Morales gave it a thorough check and fixed what needed to be fixed.”
“Found a couple other things it needed to be addressed and taken care of in a timely manner.”
“Morales will be our go-to repair shop for as long as we live in the valley.”
“Jeff scheduled appointment and was great with communication and helping me from beginning to end.”
People customers mention
- Roel 14 reviews
- Jeff 4 reviews
- Caldwell 3 reviews
- Brad 3 reviews
- Deb 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Morales Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
brandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Was experiencing problems with my 2015 GMC terrain, it was towed to to Morales Auto repair. They did complete diagnostic. Was able to diagnose and fix the problem. Found a couple other things it needed to be addressed and taken care of in a timely manner. Mechanics were very nice and helpful. Jeff scheduled…
Reasonable priceElectricalAuto engine diagnosticBattery
Rob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I am so thankful my friends recommended Morales Auto. I purchased a salvaged title 2015 Honda and the team at Morales gave it a thorough check and fixed what needed to be fixed. They maintain it and it runs like a new vehicle. They are GREAT people and know what their doing. THANK YOU Morales Auto !!!!
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This place is awesome. Solid dudes, kept it real with me, gave me a solid quote, kept me updated constantly, and stayed late at night to finish fixing the clutch on my jeep. Took me a couple weeks to fit into their schedule since they’re more of a local place, but it’s worth waiting. Best shop I’ve ever been to. It…
Reasonable priceService not listed
Ridge2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I hardly ever write reviews but these guys are amazing! I’m no stranger to auto repair shops and this is by far the best shop I’ve been to. They’re upfront about all pricing and got my truck in and out quick! Jeff even reached out about 2 months after to make sure everything was still running smooth. HIGHLY recommend this shop
Reasonable price
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I honestly can't recommend Jeff and the team at Morales Auto enough. We had a cracked flex plate on our 2018 Ford. We had taken it elsewhere and were told our "best case" was at least $10,000 but they suggested just taking it as a loss?? Well 2 weeks before Christmas that was not what we wanted to hear. Found…
Great priceService not listed
ClarissaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I cannot say enough about Roel and his workmanship. Van's headlights are now amazingly clear ... and at a great price too. Thank you, thank you! I wish we could add new reviews. We can only edit. I am so impressed with Roel and his business! I drive 80 miles round trip to have my vehicle serviced at Morales Auto…
Great priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 12 | — |
| Auto engine diagnostic | 9 | — |
| Oil change | 6 | — |
| Brakes | 4 | — |
| Auto maintenance | 4 | — |
| Electrical | 3 | — |
| Transmission | 3 | — |
| Electrical repair | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 115 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
brandy solis11 reviewsTotal number of Google reviews brandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas experiencing problems with my 2015 GMC terrain, it was towed to to Morales Auto repair. They did complete diagnostic. Was able to diagnose and fix the problem. Found a couple other things it needed to be addressed and taken care of in a timely manner. Mechanics were very nice and helpful. Jeff scheduled appointment and was great with communication and helping me from beginning to end. I will definitely be using them in the future and price wise, they were 20 to 40%, cheaper and more affordable than other places that I had checked out. Thank you for getting my car back on the road. It was fast and efficient and the work was done with great quality
- Price assessment: Reasonable price
- Services: Electrical, Auto engine diagnostic, Battery
Rob DeMain10 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am so thankful my friends recommended Morales Auto. I purchased a salvaged title 2015 Honda and the team at Morales gave it a thorough check and fixed what needed to be fixed. They maintain it and it runs like a new vehicle. They are GREAT people and know what their doing. THANK YOU Morales Auto !!!!
Tom Ostiguy1 reviewTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is awesome. Solid dudes, kept it real with me, gave me a solid quote, kept me updated constantly, and stayed late at night to finish fixing the clutch on my jeep. Took me a couple weeks to fit into their schedule since they’re more of a local place, but it’s worth waiting. Best shop I’ve ever been to. It makes me sad that I’m moving to Alaska and won’t have the security of knowing I have a place like this when I need it.
- Price assessment: Reasonable price
- Services: Service not listed
Ridge Royce2 reviewsTotal number of Google reviews Ridge has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI hardly ever write reviews but these guys are amazing! I’m no stranger to auto repair shops and this is by far the best shop I’ve been to. They’re upfront about all pricing and got my truck in and out quick! Jeff even reached out about 2 months after to make sure everything was still running smooth. HIGHLY recommend this shop
- Price assessment: Reasonable price
Response from the owner · 5 months ago
Thank you Royce, we appreciate you taking the time to give us a review and we appreciate the opportunity to earn your trust.
Cameron MessinaLocal Guide · 57 reviewsTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUpdate: Roel, the owner, gave me a call and made it right. This is why I brought it to them, I trust them to make it right. Took my truck in to have it inspected for an oil leak. I went here because I knew the owner and his family and thought they were trust worthy. Truck turned out fine was just a bad oil filter, I figured while they had it just go ahead and do an oil change. Fast forward 1 year (i dont drive a ton) and its time for me to change my oil, there is no oil cap. I didnt notice it all this time and thats on me, but they left it off and that's on them. I called to see if they would be willing to complete an oil change and inspect it the salesman or whatever you call him was beating around the bush saying he doesnt know what I want even though I told him. Finally we determine we need to schedule an oil change (obviously) and he states im require to pay for the oil change. The bare minimum they couldn't even do. He wouldn't even admit that not having an oil cap could damage the engine.
Heather Martin6 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI honestly can't recommend Jeff and the team at Morales Auto enough. We had a cracked flex plate on our 2018 Ford. We had taken it elsewhere and were told our "best case" was at least $10,000 but they suggested just taking it as a loss?? Well 2 weeks before Christmas that was not what we wanted to hear. Found Morales and took it in for a second opinion and man am I glad we did. Jeff was open, honest, and kept in near constant contact with me for updates throughout. Not only were they able to fix our car but for FAR FAR less than we were quoted! I HIGHLY recommend Jeff and the team at Morales. They will be the only place our family uses going forward ( however, lets hope that's not very often)
- Price assessment: Great price
- Services: Service not listed
Clarissa HelliwellLocal Guide · 13 reviewsTotal number of Google reviews Clarissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI cannot say enough about Roel and his workmanship. Van's headlights are now amazingly clear ... and at a great price too. Thank you, thank you! I wish we could add new reviews. We can only edit. I am so impressed with Roel and his business! I drive 80 miles round trip to have my vehicle serviced at Morales Auto Repair. I trust him to provide excellent service at a very fair price -- he just saved me an incredible amount of money on my 2007 Honda Odyssey's valve adjustment. Thank you, Roel, for your kindness, honesty and incredible mechanical service. I would be amiss if I didn't mention his front desk service man. Jeff, thank you, too, for being as wonderful as you are.
- Price assessment: Great price
- Services: Service not listed
Forrest Allbert16 reviewsTotal number of Google reviews Forrest has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic shop
Response from the owner · a year ago
Thank you for the opportunity Forrest, we appreciate your business.
jacob clifton6 reviewsTotal number of Google reviews jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the ideal of American service. Honest, up-front, fair, efficient, effective service. I honestly feel like I’m in a bygone era, where taking care of the customer and creating loyalty comes first rather than sneaking in cost and unnecessary services. Value and values meet at Morales Auto. A place where you can go that knows your name, and you know who’s working on your vehicle. I will always give Morales Auto my business and you should too.
Response from the owner · a year ago
Thank you Jacob! We appreciate the opportunity to earn your business and trust in us.
Business details
- Address: 1821 N Bingham Dr, Nampa, ID 83651
- Phone: (208) 779-7042
- Website: moralesautorepairllc.com
- Service area: Nampa, ID