Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts

Experts Reviews · Company report
Morales Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty99−0.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Morales Auto Repair

Nampa, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #594Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 115 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morales Auto Repair is better than 83% of auto repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morales Auto Repair is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Morales Auto Repair is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morales Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morales Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Morales Auto Repair is better than 34% of auto repair shops.D
34

Reviews for your job

Customers hired Morales Auto Repair for 8 kinds of job.

Morales Auto Repair for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Battery”

brandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Was experiencing problems with my 2015 GMC terrain, it was towed to to Morales Auto repair. They did complete diagnostic. Was able to diagnose and fix the problem. Found a couple other things it needed to be addressed and taken care of in a timely manner. Mechanics were very nice and helpful. Jeff scheduled…

Reasonable priceElectricalAuto engine diagnosticBattery
Morganne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family and I LOVE Roel and his crew!!!!! I have a unique Smart Car, and they always know how to take care of it. They’re also ALWAYS super friendly and helpful, with anything you need. I can’t give enough good reviews for Morales Auto! Been with Roel for over 15 years— never once had a bad experience/situation!…

Air & cabin filter replacementBatteryBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance12—
Auto engine diagnostic9—
Oil change6—
Brakes4—
Auto maintenance4—
Electrical3—
Transmission3—
Electrical repair3—

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