Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Morales Roofers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty93−0.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Morales Roofers

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.9★ from 267 Google reviews

📞 Call (469) 363-9649Request a call backWebsite ↗

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morales Roofers is better than 94% of roofing contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morales Roofers is better than 92% of roofing contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Morales Roofers is better than 93% of roofing contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morales Roofers is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morales Roofers is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Morales Roofers is better than 87% of roofing contractors.A
87

Reviews for your job

Customers hired Morales Roofers for 8 kinds of job.

Morales Roofers for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 15

All 3 Google reviews tagged “Gutter cleaning”

Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rafa and his team were professional, on-time, and did a beautiful job with the replacement roof. The footage that they captured before and after allowed us to cherish the work the team completed. Anytime we had questions, Rafa was there to respond. We recommend their work and their service!

Gutter cleaningRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Brion4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Noticed a leak during heavy rain. Called on a Friday night…they came out on Saturday morning and detected the issue. Didn’t try to upsell me…had pictures of exact issue and repaired everything plus performed other general maintenance. I will use them again in the future because they’re great customer service and…

Gutter cleaningRoof repair+ Responsiveness+ Punctuality+ Quality
snithaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great gentleman, came right away.

Gutter cleaningRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality

Price

$2.9k-71% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation57$11k–$23k
Roof repair49$638–$8.3k
Roof repair for storm & wind damage36$1.7k–$18k
Roof inspection26$514–$12k
Roof damage repair18$438–$2.9k
Gutter repairs12$371–$2.7k
Gutter installation10$638–$3.8k
Drywall repair7—

Compare with

First United Roofing & Construction LLC logoFirst United Roofing & Construction LLCExperts Score 100Grand Prairie · 5.00★SK Elite Roofing Corporation logoSK Elite Roofing CorporationExperts Score 99Grand Prairie · 4.99★Golden Summit Roofing and Restoration logoGolden Summit Roofing and RestorationExperts Score 99Grand Prairie · 5.00★