Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Morales Roofers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty93−0.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Morales Roofers

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.9★ from 267 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morales Roofers is better than 94% of roofing contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morales Roofers is better than 92% of roofing contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Morales Roofers is better than 93% of roofing contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morales Roofers is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morales Roofers is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Morales Roofers is better than 87% of roofing contractors.A
87

Reviews for your job

Customers hired Morales Roofers for 8 kinds of job.

Morales Roofers for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$5,000–10,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$3.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Gutter installation”

Thu2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

After our home sustained hail damage, we started looking into having our roof replaced and received estimates from several roofing companies. Rafael came out right away to provide a free roof inspection. After comparing different contractors and discussing the project, pricing, and process, we decided to go with…

Paid $5,000–10,000Great pricePaintingGutter installationRoof installation
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a wonderful experience with Morales Roofers & would recommend them to anyone. I just got my first home with my fiancé, so Rafa & his team going above & beyond was truly a blessing. You can tell they care about their work & we plan on hiring them again for a back patio extension soon as well as the foreseeable roof replacement we’ll need in a few years!

Great priceGutter repairsGutter installationRoof repair
Cenobio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Para mi es un gusto comentar acerca del extraordinario trabajo que Morales Roofers hizo para mi. Me da gusto saber que aún hay gente que te puede hacer un excelente trabajo a un precio justo. Según lo que observé, Rafael aprendió bien de la vieja escuela en donde la ética y el orgullo de hacer un buen trabajo tienen…

Great priceGutter installationRoof inspectionAttic venting
TimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was extremely pleased with Rafael and his crew, they finished the project quickly and efficiently working nonstop for several days. Upon completion we walked through every detail together to make sure it was what we were looking for. I would definitely reocmmend.

Reasonable priceGutter repairsPaintingRoof repair for storm & wind damage
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great to work with. They were very professional and knowledgeable. Appreciate the transparency.

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
CALocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work very professional. Did roof repair in one day for a great price installed gutters on 1400sqft house in one day. Highly recommend.

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Marisol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Morales roofers went above and beyond for us! I will recommend Rafael and his team to anyone and everyone. He made our concerns heard, and helped us understand every single step of the way. Rafael gave my family and I peace of mind when it came down to dealing with the dreadful insurance companies. The team was…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Isaac6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would highly recommend Morales Roofers if you looking for professional and trustworthy team to handle more than just your roofing needs. Rafael is an expert and really take care any of your questions or concerns. I’m glad that I was referred to him and will continue to use Morales Roofers in the future!

Gutter installationGutter repairsDrywall repair+ Responsiveness+ Punctuality+ Quality
Berenizes8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were amazing! The installation was a smooth process and the roof and gutters look exactly how we wanted. Quality work and a company focused on the client. Would highly recommend

Gutter installationRoof installationService not listed+ Responsiveness+ Punctuality+ Quality
Brayan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality

Price

$2.9k-71% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation57$11k–$23k
Roof repair49$638–$8.3k
Roof repair for storm & wind damage36$1.7k–$18k
Roof inspection26$514–$12k
Roof damage repair18$438–$2.9k
Gutter repairs12$371–$2.7k
Gutter installation10$638–$3.8k
Drywall repair7—

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