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More or Less Packing & Moving LLC

Mover · Seattle, WA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 342 moversPosition by Experts Score among all companies we track in this category. · better than 78%
5.0 ★★★★★ 184 Google reviews · 24 photos
99%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
64%reviews answered by the owner
$423typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

More or Less Packing & Moving LLC at a glance

Customers consistently highlight the company's punctuality, efficient handling of heavy items, and competitive pricing in their 5/5 rated reviews. Recurring themes include clear communication, flexibility with last-minute requests, and careful problem-solving during complex moves. The single low-star review cited a lack of transparency regarding pricing, though the owner responded to 64% of the 184 total reviews.

  • Google rating: 5.0 out of 5 from 184 reviews (99% five-star).
  • Reviews on this page: 184 Google reviews (176 with written comments, 7 with photos).
  • Owner responses: the business replied to 64% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Mover serving Seattle, Washington.

Data from Google, last updated November 2, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability94Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 97 (median 93)Reliability: 94 (median 91)Craft & service: 99 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)
This companyMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.More or Less Packing & Moving LLC: 97/100 on this factor. Category median: 93.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.More or Less Packing & Moving LLC: 94/100 on this factor. Category median: 91.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.More or Less Packing & Moving LLC: 99/100 on this factor. Category median: 94.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.More or Less Packing & Moving LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.More or Less Packing & Moving LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
–

Bar = this company · dark tick = category median.

Star ratings

184 Google reviews we collected

  • 5 stars18399%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 176 written reviews

  • Praise43699%
  • Complaints51%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3280%
  • Reasonable820%
  • Overpriced00%
  • Not sure00%
$423-56% vs typical movers

Middle half of what 23 customers paid ($189–$635) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response11727%
  • Would recommend8920%
  • Staff & attitude8820%
  • Price & value5412%
  • Quality & results4711%
  • Communication327%
  • Honesty & trust143%

What customers talk about

We read 176 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very professional, efficient and great value for money!”
  • “Highly recommend and I will be using them for any future moves.”
  • “Not only were they professional in all the ways, they made a really hard situation so much easier for me and even had jokes.”
  • “They're 100% worth it and would recommend them to any of my friends moving.”
    “They were either too slow, too expensive, or weren't careful moving my items.”
  • “Dontay and his colleague did an amazing job moving us from a large two bedroom on the top floor (in the middle of the busy city) to another, for a great price.”
  • “Quick communication, easy to work with, on time, flexible, careful, respectful, the list goes on.”
  • “I would definitely recommend Dontay and his team to anyone looking for reliable, affordable movers!”

People customers mention

  • Dontay 27 reviews
  • Dante 9 reviews
  • Reese 7 reviews
  • Reece 4 reviews
  • Tee 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired More or Less Packing & Moving LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Dontay and Tim were amazing.! Not only were they professional in all the ways, they made a really hard situation so much easier for me and even had jokes. 10/10 .

Paid $1–500Great priceLocal moving
LeeInSeattle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

This crew was top notch. Helped me move the big furniture items on basically a holiday day (New Year's Eve Day). Moved from very old (100+ years) apartment building with arduous stairs and elevator constraints (ugh, was on highest level of 14+ story building). I blinked and the unloading of items at my new place was done (less than 15 minutes).

Paid $1–500Great priceSenior movingLocal movingOversized-item moving
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

5/5 moving service! They were friendly and professional and the price is great! They arrived right on time and finished the move an hour earlier than I had estimated. At my new apartment, the loading dock was blocked by a van, so they couldn't pull the truck in. Without me even saying anything, they just hauled all…

Paid $1–500Great priceLocal moving
Marika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dontay and his colleague did an amazing job moving us from a large two bedroom on the top floor (in the middle of the busy city) to another, for a great price. We had so much stuff and large furniture but they didn’t even bat an eye. The best part of the experience was their ability to problem solve when several…

Paid $1,000–1,500Great priceLocal movingOversized-item movingFurniture disassembly
Perry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing movers. Super quick, efficient, and accommodating. I would recommend them to anyone. They also have some of the lowest rates in the Seattle area!

Paid $1–500Great price
InhoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dontay and his team are the GOAT. Had a very last minute move that he was able to work out to which I'm very thankful for. Moving is very stressful and they made it a lot better. Had me and my spouse in our new place in a jiffy. Highly recommend, will very likely book again. I'll be sure to get the treadmill outta the box next time 😆

Paid $1–500Great priceLocal movingIn-state moving

Photos

Customer reviews

5.0 ★★★★★ 184 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Yashas Prashanth1 reviewTotal number of Google reviews Yashas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, efficient and great value for money!

  • Price assessment: Reasonable price
  • Services: Local moving
Emily Darling4 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dontay and Tim were amazing.! Not only were they professional in all the ways, they made a really hard situation so much easier for me and even had jokes. 10/10 .

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving
Kristin McDonell3 reviewsTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend More or Less Packing & Moving. Dontay helped me with a last minute job and service was great. Will definately use them again!

  • Services: Business & corporate-related moving
LeeInSeattle Capitol Hill1 reviewTotal number of Google reviews LeeInSeattle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This crew was top notch. Helped me move the big furniture items on basically a holiday day (New Year's Eve Day). Moved from very old (100+ years) apartment building with arduous stairs and elevator constraints (ugh, was on highest level of 14+ story building). I blinked and the unloading of items at my new place was done (less than 15 minutes).

  • Price assessment: Great price
  • Price: $1–500
  • Services: Senior moving, Local moving, Oversized-item moving
Jen5 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dontay and his team are the best! Quick communication, easy to work with, on time, flexible, careful, respectful, the list goes on. Moving can sometimes be very stressful but More or Less Packing & Moving made the process seamless and stress free. Highly recommend and I will be using them for any future moves.

Response from the owner · a week ago

We appreciate your approval. Thank you for being well prepared and ready to go. Patience and understanding gets us further on both ends. Glad to satisfy you. We will strive to do just as well or better.

Dean Sadaoka1 reviewTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5/5 moving service! They were friendly and professional and the price is great! They arrived right on time and finished the move an hour earlier than I had estimated. At my new apartment, the loading dock was blocked by a van, so they couldn't pull the truck in. Without me even saying anything, they just hauled all my furniture down the alley an extra 30-40 yards! They're 100% worth it and would recommend them to any of my friends moving.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving
Response from the owner · a week ago

Thank you, we do our best to take care your move. Throughout the physical and mental part, we are here to give you similar or better that we can provide.

Marika Thwin4 reviewsTotal number of Google reviews Marika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dontay and his colleague did an amazing job moving us from a large two bedroom on the top floor (in the middle of the busy city) to another, for a great price. We had so much stuff and large furniture but they didn’t even bat an eye. The best part of the experience was their ability to problem solve when several elevator and scheduling issues arose. They stayed calm and came up with solutions quickly - which in my head is priceless. They were also great with our dog walking around during the process. I would highly recommend and will definitely choose them again for our next move!

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Local moving, Oversized-item moving, Furniture disassembly, Furniture assembly, Moving-related junk removal
Response from the owner · a week ago

Thanks Marika, through the ups and down. You remained calm, gave us opportunity to promote a solution and trusted us not once but twice.. We are forever grateful, and will continue to provide the best service we can.

Perry Wong3 reviewsTotal number of Google reviews Perry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing movers. Super quick, efficient, and accommodating. I would recommend them to anyone. They also have some of the lowest rates in the Seattle area!

  • Price assessment: Great price
  • Price: $1–500
Response from the owner · a week ago

Well said and we are grateful you speak highly of us.

Misa P6 reviewsTotal number of Google reviews Misa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing moving experience. Did a great job, nothing was broken, friendly movers, and a great price! Hopefully I don't move again any time soon but I will definitely use them again and highly recommend to my friends.

  • Price assessment: Great price
Response from the owner · a week ago

Thanks Misa we do are best and will continue to do great service.

Inho DaLocal Guide · 19 reviewsTotal number of Google reviews Inho has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dontay and his team are the GOAT. Had a very last minute move that he was able to work out to which I'm very thankful for. Moving is very stressful and they made it a lot better. Had me and my spouse in our new place in a jiffy. Highly recommend, will very likely book again. I'll be sure to get the treadmill outta the box next time 😆

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving, In-state moving
Response from the owner · a week ago

Thanks again, I will also put my treadmill to work. We appreciate you both!

More or Less Packing & Moving LLC on Google Maps →

Business details