Beauty salon · Winter Haven, FL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%93+28.6Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 20 eyebrow studiosiPosition by Experts Score among all companies we track in this category. · better than 53%
5.0★★★★★113 Google reviews · 13 photos
99%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
41%reviews answered by the owner
$32typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate More Than Brows five stars based on 113 reviews, highlighting punctuality, fair pricing, and clear communication. Customers frequently mention eyebrow threading, waxing, and tinting services, noting the staff's meticulous attention to detail and gentle approach. The salon accommodates last-minute requests and offers flexible scheduling options, while the owner responds to a portion of the feedback.
Google rating: 5.0 out of 5 from 113 reviews (99% five-star).
Reviews on this page: 113 Google reviews (105 with written comments, 5 with photos).
Owner responses: the business replied to 41% of reviews.
Most recent review: October 24, 2026.
Service: Eyebrow Studio serving Winter Haven, Florida.
Data from Google, last updated October 27, 2026.
Score profile vs other eyebrow studios
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
More Than BrowsEyebrow Studios median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.More Than Brows: 96/100 on this factor. Category median: 97.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.More Than Brows: 93/100 on this factor. Category median: 93.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.More Than Brows: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
113 Google reviews we collected
5.0of 5
5 stars11299%
4 stars00%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 105 written reviews
98%praise
Praise12598%
Complaints22%
Price
What customers reported paying
$32-60% vs typical eyebrow studios
Middle half of what 38 customers paid ($25–$41) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4233%
Would recommend3830%
Quality & results2822%
Honesty & trust108%
Communication43%
Speed & response32%
Price & value22%
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…ing done and I am absolutely amazed with the results🤩 They were very professional and kind, great costumer service and very attentive.…”
“I left happy with my eyebrows, I totally recommend them!”
“My brows can be quite tricky to work with, but she did an amazing job, and I absolutely loved the results!”
“It’s always a little nerve-racking to trust someone new, but she was incredible.”
“She listened to me, was super patient, took her time and had a future plan set for my brows.”
“It didn’t hurt as bad as I thought it would and it was super quick.”
“…I can relax, I always drive an hour to see Manuela and is always so worth it!…”
People customers mention
Manuela18 reviews
Davenport4 reviews
Brazilian3 reviews
Vene3 reviews
Venezia3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired More Than Brows for 8 kinds of job. Pick one to see what they paid and said.
Gianna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
100% will be going back! she is so sweet, gentle and explains everything. pricing was very fair and paying was super easy.
Paid $20–40Eyebrow shapingWaxing
Nesreen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I went in yesterday for my first time for eyebrow threading and she did absolutely amazing. For me it’s kind of hard to do it since they are a little uneven but when she did it, it ended up so nice! Anyone who is looking for a good place this is it. Manuela is very sweet and wants to understand your concerns. I love her she is great❤️
Paid $1–20Eyebrow threading
AriannaLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Amo a Manuela, es súper amable y comprensiva. La verdad es que yo soy muy picky y ya he tenido malas experiencias en otros lugares pero ella es impecable! Adoro como ama su trabajo y lo bien y dedicada que es con el y con sus clientes.
Yaidelin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I got a Brazilian wax and the Service was amazing 10 out of 10 experience she makes you feel really comfortable and not nervous at all. It didn’t hurt as bad as I thought it would and it was super quick. I will definitely be coming here again.
Paid $40–60Brazilian waxing
Alexis6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Manuela is super nice and did a perfect job! She listened to me, was super patient, took her time and had a future plan set for my brows. She also answered my calls and my questions. My eyebrows hasn't been done in months and she was the perfect person to do them. My new specialist! She’s also very pretty.
Paid $1–20Eyebrow shaping
KarinaLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Ame la atención, Manuela es super linda, detallista, te atiende con mucha amabilidad.
Yo llame una hora antes de salir del trabajo y me dijo que me podia agregar a su agenda, si esperaba, y honestamente tenia miedo porque me acabo de mudar de Miami y supero mis expectativas.
I got my brows and body waxing done and I am absolutely amazed with the results🤩 They were very professional and kind, great costumer service and very attentive. Definitely recommend
Services: Eyebrow beautification, Body waxing, Eyebrow shaping
Atmosphere: Relaxing
Yesmil BarretoLocal Guide · 19 reviewsiTotal number of Google reviews Yesmil has written across all businesses on Google Maps, not just this one.
Mis dos estrellas es por la higiene. Las chicas no usan mascarillas ni guantes entonces ponen sus manos y sus caras en la cara del cliente con el olor de la boca encima de uno y las uñas largas y las manos igual mal oliente. No es nada profesional la higiene. Este no es el único lugar donde me e hecho depilación pero si el único que e visto que no trabajan la higiene. Too bad. I’m not going back for their service.
wilesmy maddia andradeLocal Guide · 13 reviewsiTotal number of Google reviews wilesmy has written across all businesses on Google Maps, not just this one.
I usually get my brow appointments done with Manuela, but this time, due to a last-minute scheduling conflict, I booked with Mafer, and wow, I was absolutely delighted! It’s always a little nerve-racking to trust someone new, but she was incredible. She was so meticulous, took her time, and paid attention to every little detail. My brows can be quite tricky to work with, but she did an amazing job, and I absolutely loved the results! 💕
Aida El halabi4 reviewsiTotal number of Google reviews Aida has written across all businesses on Google Maps, not just this one.
I went in yesterday for my first time for eyebrow threading and she did absolutely amazing. For me it’s kind of hard to do it since they are a little uneven but when she did it, it ended up so nice! Anyone who is looking for a good place this is it. Manuela is very sweet and wants to understand your concerns. I love her she is great❤️
Price: $1–20
Services: Eyebrow threading
Cindy Micheli11 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Arianna Isabella Diaz ZambranoLocal Guide · 43 reviewsiTotal number of Google reviews Arianna has written across all businesses on Google Maps, not just this one.
Amo a Manuela, es súper amable y comprensiva. La verdad es que yo soy muy picky y ya he tenido malas experiencias en otros lugares pero ella es impecable! Adoro como ama su trabajo y lo bien y dedicada que es con el y con sus clientes.