Experts Reviews · Company report
More Than Closets, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty78−2.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

More Than Closets, LLC

Bartlett, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 95 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.More Than Closets, LLC is better than 85% of closet designers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.More Than Closets, LLC is better than 63% of closet designers.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.More Than Closets, LLC is better than 78% of closet designers.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.More Than Closets, LLC is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.More Than Closets, LLC is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.More Than Closets, LLC is better than 87% of closet designers.A
87

Reviews for your job

Customers hired More Than Closets, LLC for 7 kinds of job.

More Than Closets, LLC for cabinet design

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Cabinet design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 11

All 29 Google reviews tagged “Cabinet design” · showing 20

John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called "More Than Closets" and got a prompt reply. After sending them measurements, I received several options to choose from. They were helpful in making my selection for accessories and layout. Frankly I was shocked at how reasonable the cost and install were. My wife and I are very happy with our new closet!!

Cabinet designCustom closet design & installationInstallation
Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very pleased with my custom closets from More than Closets. Tricia, the salesperson, was very knowledgeable and intune to our needs. She was patient as we edited and went over the plans. The installation went without a hitch. The job site was clean and the installers worked to get the job completed in the time…

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with More Than Closets from initial consultation to final installation. The project was finished ahead of schedule and the end product looks great!

Cabinet designCabinet installation
Gail10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and on time with good quality. Love my new closet.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am very pleased with the closet design. Trish was very easy to work with. I’m glad I decided to use More Than Closets.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

More Than Closets exceeding more than expectations!!! I love my new master closet! The team at MTC listened to what I needed. The design fit exactly as I desired. Awesome job and recommend to anyone wanting an upgrade in their closet!

Cabinet designCabinet installationInstallation+ Punctuality+ Quality+ Professionalism
Shanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can't say enough about my experience with Chris at More Than Closets. He was a true professional throughout the entire process. He does what he says he's going to do and provides and exceptional product! Thank You Chris for everything!

Cabinet designInstallation+ Responsiveness+ Punctuality+ Quality
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team designed and installed our master closet in our new house. Husband and I are sharing this space for the first time and the team listened to what we thought we wanted and made additional suggestions and design ideas that were perfect. We have been in the house for 6 months and the closet is wonderful. Love this team

Cabinet designCustom cabinet design & installationInstallation
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

More than Closets provides an excellent product with super friendly and knowledgeable people to design, produce, and install every detail for closets and cabinets. I have used them on multiple projects and I am very happy with the results.

Cabinet designCabinet installationCustom cabinet design & installation
CedLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m a repeat customer with More Than Closets. The quality of the design and installation was top notch. Tricia was a pleasure to work with. She provided an in home visit to visualize and design the custom master bedroom closet, garage entryway custom cabinets and a custom office desk with cabinets. Chris…

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
ola11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the 1st visit to the finish, Professional staff, great customer service, arrived on time and provided timely service; kept me informed of installation with viewing of progress during and after installation and most important --followed Covid quidelines.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Very punctual. Highly recommend.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Professionalism
Amanda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We LOVE the Springer Sisters!! They helped us utilize small spaces in our home fully so that we could make room for our new baby and his nursery! We had to move our office into a closet and the sisters made that possible by organizing everything and overseeing closet system designs and installation. We now have…

Cabinet designCabinet installationCustom cabinet design & installation
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Master Closet looks amazing with incredible amount of storage!

Cabinet designCabinet installation+ Responsiveness+ Punctuality+ Quality
McKenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with More Than Closets. The process was extremely easy and straightforward. They came to my house to measure and go over design options for our master closet and had the design graphics to me via email the next day. They installed everything, so all I had to do was approve the design. Would highly recommend.

Cabinet designCabinet installationInstallation
Donald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company provided great service despite having several installers out with corona virus. They showed up on date and time promised, cleaned up minor mess created from the install, and followed up to determine my satisfaction. It was all spot on. I would not hesitate to use them again if the need arises. Love my new closet! Highly recommend.

Cabinet designCabinet installationCustom cabinet design & installation
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Working with More Than Closets was a great experience—from thoughtful design that focused on our needs and budget, to professional installation that tackled on-site challenges with care. We highly recommend them!

Cabinet designCabinet installationInstallation+ Responsiveness+ Punctuality+ Quality
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

More Than Closets did a fantastic job with our master bedroom closet. We told them what we were looking for and they created a perfect design. They notified us with a day and time for installation and they were there on time. I would definitely use them again.

Cabinet designCabinet installationCustom cabinet design & installation+ Punctuality+ Quality+ Professionalism
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabinet designCustom cabinet design & installationInstallation+ Punctuality+ Quality+ Professionalism
Josie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabinet designCabinet installationCustom cabinet design & installation+ Punctuality+ Quality+ Professionalism

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