Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
More Than Closets, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty78−2.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

More Than Closets, LLC

Bartlett, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 95 Google reviews

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Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.More Than Closets, LLC is better than 85% of closet designers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.More Than Closets, LLC is better than 63% of closet designers.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.More Than Closets, LLC is better than 78% of closet designers.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.More Than Closets, LLC is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.More Than Closets, LLC is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.More Than Closets, LLC is better than 87% of closet designers.A
87

Reviews for your job

Customers hired More Than Closets, LLC for 7 kinds of job.

More Than Closets, LLC for pre-made cabinet design & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Pre-made cabinet design & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 8 Google reviews tagged “Pre-made cabinet design & installation”

Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very pleased with my custom closets from More than Closets. Tricia, the salesperson, was very knowledgeable and intune to our needs. She was patient as we edited and went over the plans. The installation went without a hitch. The job site was clean and the installers worked to get the job completed in the time…

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They did an excellent job of redesigning and installing new shelving and accessories for our pantry and master closet. Everything was done in a timely manner, did exactly what they said they would do, and they stayed within our budget. Would definitely use them again.

Cabinet installationInstallationPre-made cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

More Than Closets exceeding more than expectations!!! I love my new master closet! The team at MTC listened to what I needed. The design fit exactly as I desired. Awesome job and recommend to anyone wanting an upgrade in their closet!

Cabinet designCabinet installationInstallation+ Punctuality+ Quality+ Professionalism
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a great job installing garage cabinets! Easy to work with and they know their product!

Cabinet installationPre-made cabinet design & installation+ Responsiveness+ Punctuality+ Quality
McKenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with More Than Closets. The process was extremely easy and straightforward. They came to my house to measure and go over design options for our master closet and had the design graphics to me via email the next day. They installed everything, so all I had to do was approve the design. Would highly recommend.

Cabinet designCabinet installationInstallation
Bryan4 years ago★★★★★

Rating only, no written review.

Cabinet installationPre-made cabinet design & installation+ Responsiveness
lead1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-made cabinet design & installation+ Responsiveness+ Punctuality+ Value
Aurora6 years ago★★★★★

Rating only, no written review.

Cabinet installationPre-made cabinet design & installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cabinet installation32—
Custom cabinet design & installation29—
Cabinet design29—
Installation23—
Pre-made cabinet design & installation8—
Custom closet design & installation7—
Furniture assembly2—

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