Experts Reviews · Company report
Mori Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty54−4.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Mori Tree Services

Essexville, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 4.7★ from 183 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mori Tree Services is better than 71% of palm tree trimmers.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mori Tree Services is better than 66% of palm tree trimmers.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mori Tree Services is better than 54% of palm tree trimmers.C
54
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mori Tree Services is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mori Tree Services is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mori Tree Services is better than 64% of palm tree trimmers.B
64

Reviews for your job

Customers hired Mori Tree Services for 5 kinds of job.

Mori Tree Services for tree stump grinding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump grinding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 27

All 14 Google reviews tagged “Tree stump grinding”

Cathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos - Your team was amazing today! They did a terrific job. I was impressed with the team's clean up after the work was completed. They conducted themselves in a very professional manner. I had a challenging tree situation with power lines and had confidence in you and your team. They took great caution around…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Deanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this company several times, and would never call anyone else. Carlos, you’re doing it right! Great prices, professional and fast quality service. Rich & Deanna Best

Tree removalTree stump grindingTree trimming & pruning+ Punctuality+ Quality+ Professionalism
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I worked with Carlos to come out and estimate a tree removed from the backyard for an upcoming shed build project. Carlos came out at the agreed upon time, told me what would be done, gave me a written quote and when asked made sure I was provided via email from his insurance company documentation he was insured.…

Tree stump removalTree removalTree stump grinding
NaomiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had to take down 6 large trees by house or power lines. The entire team was on time, professional, did a great job, plus all the cleanup! Sad to lose our beautiful old trees, but at least the process was quick and everyone stayed safe. Highly recommend!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Juliann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

WONDERFUL business. Answered all my questions. Was able to do the job at a time that was good for me. Did a GREAT job with clean up. I had 8 trees removed with 15 stumps grounded and was done in 2 days. Done to my satisfaction, Can not thank them enough-Jul

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Natasha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

The crew did a good job of actually cutting down the trees. We paid for stump grinding and full root removal. They did a terrible job with the stumps and roots. After having them back out multiple times to finish the job we paid for we were still stuck removing huge roots ourselves in order to get our yard the way…

Customer photo from Natasha's review
Tree removalTree stump grinding− Quality
Madeleine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys showed up early morning ready to go. I knew it was going to be a challenge with lines but they busted it out swiftly and professionally. I feel much safer with the tree taken care of. Having the stump grind done left me with a lot of yard to work with. I’m happy with the results. Thanks for a great job done!

Tree removalTree stump grinding+ Quality+ Professionalism
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos and crew were professional, experienced, responsible, and hard working. They did a GREAT job removing our large tree and stump grinding. Would highly recommend them to anyone!!!

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
JacobLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work from a awesome crew

Tree removalTree stump grinding+ Quality+ Professionalism+ Value
DeniseLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mori Tree Service is the best. Called me back right away and came the same day for an estimate for 3 large Pine Tree removal. Carlos was very informative and polite. He explained everything they were going to do. The service was done within a few days. His crew were also very polite and worked very hard in 80 degree…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos and crew are fast, friendly, efficient, and affordable. Thanks for the spectacular service. I will definitely use again!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Christi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Tree stump removalTree removalTree stump grinding+ Punctuality+ Professionalism+ Value
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Tree stump removalTree removalTree stump grinding+ Professionalism
JoshuaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

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