Experts Reviews · Company report
Mori Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty54−4.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Mori Tree Services

Essexville, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 4.7★ from 183 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mori Tree Services is better than 71% of palm tree trimmers.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mori Tree Services is better than 66% of palm tree trimmers.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mori Tree Services is better than 54% of palm tree trimmers.C
54
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mori Tree Services is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mori Tree Services is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mori Tree Services is better than 64% of palm tree trimmers.B
64

Reviews for your job

Customers hired Mori Tree Services for 5 kinds of job.

Mori Tree Services for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 35

All 19 Google reviews tagged “Tree trimming & pruning”

CharleneLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a massive tree come down on the back of our garage, they did an excellent job getting it taken care of quickly. Very polite and professional guys. We will definitely be using them in the future for any other tree jobs.

Cabling & bracingTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Cathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos - Your team was amazing today! They did a terrific job. I was impressed with the team's clean up after the work was completed. They conducted themselves in a very professional manner. I had a challenging tree situation with power lines and had confidence in you and your team. They took great caution around…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Deanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this company several times, and would never call anyone else. Carlos, you’re doing it right! Great prices, professional and fast quality service. Rich & Deanna Best

Tree removalTree stump grindingTree trimming & pruning+ Punctuality+ Quality+ Professionalism
KelliLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mori Tree Service did a wonderful job with our huge maple tree. They worked quick and did a great clean up job. Easy to work with.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called because I had a couple of sick trees. He responded quickly with a free estimate and even though I was not necessarily paying him for his time, he gave me complete attention and focus. Even brought up some things about other trees on my property that I wasn't even considering. Could tell that he really knew…

Tree trimming & pruning+ Responsiveness+ Quality+ Professionalism
MarkLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Mori team does great work. Very nice people and very professional. Highly recommended !

Tree stump removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job it was a little nerve racking to watch them climb way up in the trees to trim the high branches. They were very friendly, and did a great job. We will be using them again.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos is prompt, reliable, and professional, he takes safety seriously, and his crew is highly competent. Mori might be a bit more expensive than some competitors, but with Mori you absolutely get what you pay for, including the confidence that any job will be done on time and with care.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Derek5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Listened to my concerns, they were responsive and communicated with me on scheduling due to weather, and we're very professional. I would recommend them to anyone needing tree services in the area. They also do discounts for veterans.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome work, scary watching him climb that tree on some of those small branches

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Baycity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had some difficult tree that needed severe trimming, work was performed as promised, owner takes pride in his work & strives for perfection; I like that in a company. (they even re-strung our flag pole rope for us).

Tree trimming & pruning+ Responsiveness+ Professionalism
Cathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very happy with the work this company did. Very professional, timely and knowledgeable.

Tree trimming & pruning
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mori's did an excellent job of removing two very large tall trees and one smaller one from a difficult location in the back area of my yard. The crew did a great job of clean-up after completion and they also communicated very well through the enter process. The price was very reasonable, I won't hesitate to recommend them to others.

Tree removalTree trimming & pruning
ShirleyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I chose Mori’s for tree removal and trimming because they had so many good reviews. They certainly did not disappoint. They came when they said they would and did exactly what they said they would. The price was great and Carlos was very personable and professional. I would definitely recommend this company.

Tree stump removalTree removalTree trimming & pruning+ Punctuality+ Professionalism+ Value
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After experiencing scheduling delays due to rain, Mori Tree Service was very responsive when I requested my job be done quickly due to other work scheduled to happen in the same area. Carlos and his crews ensured a difficult tree trimming job was done safely and thoroughly and for a fair price. I will use his company again!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
KevinLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The Team at Mori Tree Services is highly professional. They arrived on time, were done quickly, and did good work at a fair price. In total they took down 1 dead tree trimmed three others and removed 2 Stumps in about 3 hours. I would definitely use them again in the future and would highly recommend them to anyone looking to have similar work done.

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Carlos & his crew of workers spent 2 1/2 days here trimming dead wood out of some of our trees, grinding the stumps, and moving the wood off the property. Carlos and his crew,, run a very professional, efficient, hardworking, & friendly business. There was always someone doing something. While the man in the…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Tyler3 years ago★★★★★

Rating only, no written review.

Tree removalTree trimming & pruning+ Quality+ Professionalism+ Value
JoshuaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

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