Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts

Experts Reviews · Company report
Morisette Auto Repair -St Clair Shores logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Morisette Auto Repair -St Clair Shores

St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.7★ from 324 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morisette Auto Repair -St Clair Shores is better than 83% of tire shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 75% of tire shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Morisette Auto Repair -St Clair Shores is better than 93% of tire shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 86% of tire shops.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morisette Auto Repair -St Clair Shores is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Morisette Auto Repair -St Clair Shores for 8 kinds of job.

Morisette Auto Repair -St Clair Shores for auto brake replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto brake replacement”

Kirk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Daniel was great to deal with. Accurate quote and timely repairs done on my 7 year old Subaru. Thrilled to find a trustworthy auto repair close to home and quite reasonable especially compared to dealership. And not pushy salespeople like dealership regarding what’s needed and what’s not.

Reasonable priceAir & cabin filter replacementAuto battery replacementAuto brake replacement
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Today I had 2 tires replaced on my BMW. The service was excellent and the customer service and cleanliness were amazing. I’ll be back in a few days for another service. Highly recommend this shop.

Reasonable priceTiresBrakesAuto brake replacement
Giselle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I took my car in because it had been leaking for a while and we couldn’t figure out where it was coming from. From the beginning, Daniel was very kind and he explained the process thoroughly so that I understood. There were updates throughout by text and phone call, which I appreciated, and service was done quicker…

Great priceAuto brake repairAuto brake replacementOil change
GloriaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Service was great and price was reasonable. Would recommend.Daniel was a great help, Daniel was great.

Reasonable priceAir & cabin filter replacementAuto brake repairBrakes
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Just great all around!! Had a wheel bearing & ball joint replaced.

Reasonable priceAuto brake replacement
nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Customer friendly. Manager Daniel drove me home and then picked me up when work was completed.

Reasonable priceAuto brake replacementService not listed
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, friendly , clean, addressed every issue , average time to fix things , went above and beyond, helped with transportation , found parts that were outdated , gave options ,used quality replacement parts , fairly priced for the work done , opened doors on time in the morning , great place to have work…

Reasonable priceAuto brake replacement
JamesLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great and professional service start to finish! Staff were warm, honest and friendly. They looked me straight in the eye. When I need service again, there's no question, that's where I will go. I don't write a lot of reviews. Someone has to really impress me, good or bad for me to do this. They're not just "good";…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto brake repair
AndyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fair pricing, great communication, easy proceed and quality work!

Reasonable priceAuto brake replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 72%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance32—
Oil change25—
Air & cabin filter replacement22—
Transmission19—
Brakes18—
Vehicle Inspection18—
Electrical repair15—
Tires13—

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