Analyzing 6,830,1386.8M ReviewsFor 19,36219.4K Experts
Google reviewers rate the shop 4.7 out of 5 based on 324 reviews, with the owner responding to 93 percent of comments. Customers frequently praise the staff for friendly communication, quick turnaround times, and providing detailed photos of vehicle issues. Services mentioned include oil changes, brake repairs, tire replacements, and engine work. However, some low-star reviews criticize unexpected billing discrepancies, such as additional fees or costs differing from initial quotes, and describe instances of perceived overcharging or incorrect repairs.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
324 Google reviews we collected
Phrases our text analysis found in 252 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 252 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Good customer service and very friendly and helpful employees”
“Extremely rude and unprofessional.”
“Excellent service, oil change and brake pads and rotors.”
“Worst experience I’ve ever had in customer service.”
“Thrilled to find a trustworthy auto repair close to home and quite reasonable especially compared to dealership.”
“Pricey.”
“Accurate quote and timely repairs done on my 7 year old Subaru.”
“grateful and honest and trustworthy people and dont try to take advantage of people customer service was awesome we need more honest trustworthy busin…”
“I walked out after misquoting my price and refused to due business with a shady business like that.”
“Highly recommend seeing Daniel for any auto problem!”
“Would not recommend them, especially if you’re a woman.”
“All around convenient with communication and multi point inspection.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Morisette Auto Repair -St Clair Shores for 8 kinds of job. Pick one to see what they paid and said.
Went in to repair leaking steering fluid. Ended up fixing the rear stabilizer bar links and reservoir hose out of the 4 issues reported. All around convenient with communication and multi point inspection. However, keep in mind that it’ll run you around $150 just to have your car looked at. If you decide not to…
Morisette Automotive consistently puts customers first. Whether I’m focused on quality, safety, or staying within budget, they take the time to understand exactly what I need and deliver solutions that match those priorities perfectly. Thank you for their professionalism!
Spoke with the owner who answered every question and am having my car towed in for them to work on! Great communication, look forward to dealing with these folks!
Daniel was great to deal with. Accurate quote and timely repairs done on my 7 year old Subaru. Thrilled to find a trustworthy auto repair close to home and quite reasonable especially compared to dealership. And not pushy salespeople like dealership regarding what’s needed and what’s not.
Great auto shop! They were very quick with getting a lot of things fixed on my car. Love that they send images of what they will need to fix. Daniel was very helpful and they were all amazing!
Today I had 2 tires replaced on my BMW. The service was excellent and the customer service and cleanliness were amazing. I’ll be back in a few days for another service. Highly recommend this shop.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 32 | — |
| Oil change | 25 | — |
| Air & cabin filter replacement | 22 | — |
| Transmission | 19 | — |
| Brakes | 18 | — |
| Vehicle Inspection | 18 | — |
| Electrical repair | 15 | — |
| Tires | 13 | — |
4.7 ★★★★★ 324 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Daniel was kind and polite. My Ram 1500 was in better shape than I left it.
Good customer service and very friendly and helpful employees
Thank you, Sam! Friendly, helpful service at a fair price is what we aim for every visit, and we’re glad our team delivered. We appreciate your business and look forward to seeing you again!
Quick friendly service!
Thank you, Lauren! We’re glad we could take care of your engine tune-up and maintenance quickly and at a fair price. We appreciate your business and look forward to seeing you again!
Good service, fast and accommodating. Would highly recommend.
Thank you, for the great review! We’re thrilled to hear Tony and the team were able to provide honest, fast, and fairly priced service for you. At Morisette Automotive, we strive to be the go-to auto repair shop for quality workmanship and trustworthy advice. Whether you're searching for a mechanic near you for routine maintenance or more complex repairs, we’re proud to be your new go-to shop. We appreciate your support and look forward to helping you keep your vehicle running smoothly!
Excellent service, oil change and brake pads and rotors.
Thank you, Mark! We’re glad we could take care of your oil change and new brake pads and rotors in one visit. We appreciate your business and look forward to seeing you again!
Went in to repair leaking steering fluid. Ended up fixing the rear stabilizer bar links and reservoir hose out of the 4 issues reported. All around convenient with communication and multi point inspection. However, keep in mind that it’ll run you around $150 just to have your car looked at. If you decide not to approve any services, you still owe the $150. Car runs fine for now but will update later if any issues arise relating to the work performed.
Thank you for the detailed review, Steve! We’re glad we could take care of your rear stabilizer bar links and reservoir hose, and that you found our communication and multi-point inspection helpful. We appreciate your feedback on the diagnostic fee. Finding the real cause of a problem takes a skilled technician’s time and specialized equipment, and that work is what lets us recommend only the repairs your vehicle truly needs instead of guessing. We always aim to make the fee clear before any work begins, so no one is caught off guard. We stand behind our work, so if anything comes up related to these repairs, please reach out to our St. Clair Shores shop right away. We look forward to seeing you again!
Great Timely service. Ron was great !
Thank you, Alicia! We’re glad we could get you taken care of quickly, and Ron will be happy to hear your kind words. We appreciate your business and look forward to seeing you again at our St. Clair Shores shop!
Always friendly and helpful
Thank you, Veronica! We’re glad our team has been friendly and helpful every time you visit. We appreciate your loyalty and look forward to seeing you again at our St. Clair Shores shop!
Morisette Automotive consistently puts customers first. Whether I’m focused on quality, safety, or staying within budget, they take the time to understand exactly what I need and deliver solutions that match those priorities perfectly. Thank you for their professionalism!
Thank you, Akemi! Every customer’s priorities are different, whether that’s quality, safety or budget, and we work hard to understand yours and find the solution that fits. We’re grateful for your continued trust and look forward to seeing you again at our St. Clair Shores shop!
Very accommodating and very honest.
Thanks so much, Christine! We appreciate the 5-star review and are glad you were happy with your steering and suspension repair. We’ll be here whenever you need us at Morisette Automotive!
Analyzing 6,830,1386.8M ReviewsFor 19,36219.4K Experts
