Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Morisette Auto Repair -St Clair Shores logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Morisette Auto Repair -St Clair Shores

St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.7★ from 324 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morisette Auto Repair -St Clair Shores is better than 83% of tire shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 75% of tire shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Morisette Auto Repair -St Clair Shores is better than 93% of tire shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 86% of tire shops.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morisette Auto Repair -St Clair Shores is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Morisette Auto Repair -St Clair Shores for 8 kinds of job.

Morisette Auto Repair -St Clair Shores for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Exhaust”

Ralph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My daughter loves her car again, you guys did a great job and was worth every penny. Thanks for the great job, customer for life.

Reasonable priceExhaustAuto exhaust system repairGeneral repairs & maintenance
Ceebob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Daniel, at the desk, is very accommodating, informative and pleasant, too. All around good experience.

Not sureExhaustVehicle InspectionWheel alignment
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had my muffler fixed they were all very polite and funny very thorough and explanation of all work in detail looking foward to complete any additional 10/10 will recommend 👍🏼 👌 💛

Reasonable priceExhaust
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and knowledgeable front desk! Found my for life mechanic.

Great priceExhaust
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The manager Daniel was a tremendous help. Very polite and professional and knowledgeable. Took me home and picked me up when the work was done. He went above and beyond to make sure I was taking care of. The price was 1/2 of what I was quoted elsewhere. Mechanics know what they are doing and get it done quickly. I highly recommend them.

Great priceAir & cabin filter replacementExhaust
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Labor Day weekend, packed to travel only to find out my van wouldn’t start. Called Daniel at Morissette (recommended by my brother.) He jumped into action; got a tow vehicle to get me there, promised to start first thing Tuesday, and had it back to me in time for me to go to work before 5:00pm! The crew did a full…

Reasonable priceExhaustGeneral repairs & maintenanceElectrical
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good quality work at a fair price and they even gave me a ride

Reasonable priceExhaustBrakes
Tracy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

By far the easiest repair shop to deal with. Super friendly and very quick! Daniel was great and very knowledgeable! He explained things thoroughly and gave an honest opinion. In 24 hours I had exhaust repairs, alignment, new tires, and a system flush. Pricing was decent as well. Glad I made the call to this…

ExhaustTiresGeneral repairs & maintenance
Ericka year ago★★★★★

Rating only, no written review.

Great priceExhaustAuto exhaust system repairGeneral repairs & maintenance
Gretchena year ago★★★★★

Rating only, no written review.

Reasonable priceExhaustTires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 72%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance32—
Oil change25—
Air & cabin filter replacement22—
Transmission19—
Brakes18—
Vehicle Inspection18—
Electrical repair15—
Tires13—

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