Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts

Experts Reviews · Company report
Morisette Auto Repair -St Clair Shores logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Morisette Auto Repair -St Clair Shores

St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.7★ from 324 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morisette Auto Repair -St Clair Shores is better than 83% of tire shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 75% of tire shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Morisette Auto Repair -St Clair Shores is better than 93% of tire shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 86% of tire shops.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morisette Auto Repair -St Clair Shores is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Morisette Auto Repair -St Clair Shores is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Morisette Auto Repair -St Clair Shores for 8 kinds of job.

Morisette Auto Repair -St Clair Shores for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Tires”

Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Today I had 2 tires replaced on my BMW. The service was excellent and the customer service and cleanliness were amazing. I’ll be back in a few days for another service. Highly recommend this shop.

Reasonable priceTiresBrakesAuto brake replacement
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My brother recommended me to your shop. I had tire issues, a nail in one, plus my tire light would not shut off. Morissette was able to take care of my issues. They were professional and treated me with respect. I'll definitely go back for any future car needs....thank you Morissette!

Great priceTires
Easton6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Willing to help me out in a pinch, everyone was very nice.

Great priceTires
SansLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very knowledgeable and quick, good honest work and transparent along with a thorough explanation of other issues for future planning without pushing extra work for what I came in for. Easy and flexible to work with

Great priceTires
Elaina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My name is elaina morris. I would like to PAT THE TEAM AT THE ST. CLARE SHORES AS WELL AS THE CHESTERFIELD GROUP ON THE BACK. THEY DO WONDERFUL WORK AND THEY ARE JUST GOOD HONEST FOLKS. I REALLY APPRECIATE THEM 😊😊😊😊 Daniel @ the St. Clare office is just wonderful. My family appreciates the team at Morissette auto...KEEP UP THE AWSOME WORK🥰

Great priceTires
Gloria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Morisette Auto gives great service…I’ve been with them for 9 years. Thank you!

Great priceTiresGeneral repairs & maintenanceTire rotations
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service

Reasonable priceTires
Jaclyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I appreciate that my car's issues are always handled quickly and professionally.

Reasonable priceAir & cabin filter replacementTiresVehicle safety inspection
Rylee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Morisette did an amazing job at communicating the issues wrong with my 2020 Jeep Compass. They fixed it in a timely manner at a reasonable price. Definitely recommend if you are in need of quick car maintenance!

Reasonable priceTiresAuto battery replacementTire rotations
Tracy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

By far the easiest repair shop to deal with. Super friendly and very quick! Daniel was great and very knowledgeable! He explained things thoroughly and gave an honest opinion. In 24 hours I had exhaust repairs, alignment, new tires, and a system flush. Pricing was decent as well. Glad I made the call to this…

ExhaustTiresGeneral repairs & maintenance
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresBrakes
Gretchena year ago★★★★★

Rating only, no written review.

Reasonable priceExhaustTires
Dena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryBrakesAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 72%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance32—
Oil change25—
Air & cabin filter replacement22—
Transmission19—
Brakes18—
Vehicle Inspection18—
Electrical repair15—
Tires13—

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