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MOSAIC Design + Build

Remodeler · Atlanta, GA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%83+48.7Reliability 26%58+15.1Value 15%60+9.1Craft & service penalty47−5.3Experts Score= 68Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 23 outdoor living servicesPosition by Experts Score among all companies we track in this category. · better than 14%
4.9 ★★★★★ 44 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
77%reviews answered by the owner
May 2026latest review

MOSAIC Design + Build at a glance

Google reviewers rate MOSAIC Design + Build 4.9 out of 5 based on 44 reviews, with the owner responding to 77 percent of them. Clients frequently highlight effective communication, adherence to schedules, and professional craftsmanship during kitchen, bath, and addition projects. Pricing is described as competitive for full-service design-build work. Two low-star reviews mention negative experiences but provide no specific details to identify a common pattern.

  • Google rating: 4.9 out of 5 from 44 reviews (95% five-star).
  • Reviews on this page: 44 Google reviews (39 with written comments, 3 with photos).
  • Owner responses: the business replied to 77% of reviews.
  • Most recent review: May 12, 2026.
  • Service: Outdoor Living Service serving Atlanta, Georgia.

Data from Google, last updated October 26, 2026.

Score profile vs other outdoor living services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

Satisfaction83Reliability58Craft & service47Value60Momentum100Replies to reviews–Satisfaction: 83 (median 88)Reliability: 58 (median 83)Craft & service: 47 (median 94)Value: 60 (median 96)Momentum: 100 (median 100)
MOSAIC Design + BuildOutdoor Living Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MOSAIC Design + Build: 83/100 on this factor. Category median: 88.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MOSAIC Design + Build: 58/100 on this factor. Category median: 83.C
58
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MOSAIC Design + Build: 47/100 on this factor. Category median: 94.C
47
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MOSAIC Design + Build: 60/100 on this factor. Category median: 96.B
60
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MOSAIC Design + Build: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
–

Bar = this company · dark tick = category median.

Star ratings

44 Google reviews we collected

  • 5 stars4295%
  • 4 stars00%
  • 3 stars00%
  • 2 stars25%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 39 written reviews

  • Praise67100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1522%
  • Staff & attitude1421%
  • Quality & results1319%
  • Communication1015%
  • Speed & response710%
  • Honesty & trust57%
  • Price & value34%

What customers talk about

We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Highly recommend Mosaic Design + Build to anyone looking for a partner who truly delivers.”
  • “Mosaic was very professional throughout the entire process and we are very pleased with the new space they created for us.”
  • “Their dedication to continuous improvement, professionalism, and accountability reflects the exceptional experience they create for their team and clients.”
  • “Excellent design, communications and craftsmanship.”
  • “The construction went smoothly and the onsite construction manager was so responsive and easy to deal with.”
  • “Mosaic represents what great design-build should look like: creative, organized, and grounded in integrity.”
  • “Rick Goldstein and his team came up with excellent designs, then did a terrific job with the construction, and gave us great value for the money we spent.”

People customers mention

  • Rick 8 reviews
  • Goldstein 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired MOSAIC Design + Build for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

BlakeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mosaic did a large renovation on our house (added a second story and refinished our main level). Rick, Andrew, Ira and Jeanne were great to work with. The Project finished a head of schedule and at budget. Would highly reccomend.

Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent design, communications and craftsmanship. Mosaic was very professional throughout the entire process and we are very pleased with the new space they created for us. Pricing was in line for full service design-build segment.

Home addition constructionPatio construction
Edward5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mosaic has put together a well oiled machine. There are many jobs we walk into that we have to figure things out for the contractor and customer. That was never the case with Mosaic. Great team of knowledgeable experts that had everything professionally laid out to make sure the job went as smooth as possible. Look…

Great price
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had the pleasure of working with Mosaic Design Build on strengthening their vision and long-term strategy. Rick and Christa lead a well-managed company committed to delivering creative design solutions through a thoughtful, structured process. Their dedication to continuous improvement, professionalism, and…

Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve had the privilege of knowing Rick professionally, and I hold him and his team in the highest regard. Mosaic consistently demonstrates the kind of excellence, attention to detail, and client care that define the best in our field. Their work is refined, their process is disciplined, and their passion for…

Great priceRemodeling
Amber10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm a designer and collaborated with Mosaic on a basement renovation. Their communication and adherence to the original timeline was extremely impressive. I would definitely recommend them

Photos

Customer reviews

4.9 ★★★★★ 44 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Blake HeadLocal Guide · 23 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mosaic did a large renovation on our house (added a second story and refinished our main level). Rick, Andrew, Ira and Jeanne were great to work with. The Project finished a head of schedule and at budget. Would highly reccomend.

Chris Devine6 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent design, communications and craftsmanship. Mosaic was very professional throughout the entire process and we are very pleased with the new space they created for us. Pricing was in line for full service design-build segment.

  • Services: Home addition construction, Patio construction
Response from the owner · 8 months ago

Thank you for the kind words, Chris. We are so glad that you're happy with the new spaces. Wishing you many years of enjoyment.

Edward Daniels5 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mosaic has put together a well oiled machine. There are many jobs we walk into that we have to figure things out for the contractor and customer. That was never the case with Mosaic. Great team of knowledgeable experts that had everything professionally laid out to make sure the job went as smooth as possible. Look forward to many more projects with this company in the future.

  • Price assessment: Great price
Response from the owner · 8 months ago

Thank you Edward. We appreciate your collaboration as an integral part of our team.

Paul Meier2 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure of working with Mosaic Design Build on strengthening their vision and long-term strategy. Rick and Christa lead a well-managed company committed to delivering creative design solutions through a thoughtful, structured process. Their dedication to continuous improvement, professionalism, and accountability reflects the exceptional experience they create for their team and clients.

Response from the owner · 8 months ago

Thank you Paul for your kind words. We value your experience, guidance and real time feedback to help MOSAIC be an even greater company for our team, trade partners and clients.

Josh Glover1 reviewTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had the privilege of knowing Rick professionally, and I hold him and his team in the highest regard. Mosaic consistently demonstrates the kind of excellence, attention to detail, and client care that define the best in our field. Their work is refined, their process is disciplined, and their passion for serving their clients is obvious. Mosaic represents what great design-build should look like: creative, organized, and grounded in integrity. Highly recommend Mosaic Design + Build to anyone looking for a partner who truly delivers.

  • Price assessment: Great price
  • Services: Remodeling
Response from the owner · 8 months ago

Thank you Josh. We appreciate your kind words and respect the natural leadership you possess and the guidance you provide. You really nailed what drives MOSAIC at its core. We will continue to strive to make our companies best in class.

Amber Gizzi10 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm a designer and collaborated with Mosaic on a basement renovation. Their communication and adherence to the original timeline was extremely impressive. I would definitely recommend them

Response from the owner · a year ago

Thanks so much Amber. We enjoyed the collaboration with you and Pineapple House, creating a one of a kind project together.

Josh Garfinkel10 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Having seen first hand the quality and craftsmanship of Mosaic Design and Build, I can attest to the aptitude and skill of their team and record of success.

Response from the owner · a year ago

Thanks Josh. We enjoy working with you and your team at Atlanta Floor Store to help create beautiful projects together.

Michael Greenwald8 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professionally done from start to finish. Jeanne and Amber walked us through the process and helped us with selections. They did a great job of helping us with their expertise while giving us space to figure out "Our Style". Allen was the perfect project manager - on top of things, coordinating services and always making sure we understood what was going on and why. Rodney, Nate and Bernie always went above and beyond the call of duty. This company clearly values customer service and expertise. We LOVE our new remodeled Sun room, bathroom and living room! Thanks MOSAIC!

Response from the owner · 6 years ago

Thanks for the kind words Mike. Who knew when we built your front porch that I would be looking at it each and every day from my future house across the street?

Frank Madonia3 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mosaic once again demonstrated to us their best-in-class design and build contractor in the business. The team members were great partners with us during what could have been a stressful time; this includes the design team as well as the project manager and his group of implementers!

Response from the owner · 8 months ago

Thank you Frank. Our team has had the privilege working with you on three separate projects. You guys are are the best! Definitely on our list of favorite clients ;-)

Bo Lefkoff7 reviewsTotal number of Google reviews Bo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company! Incredible design team, support team, and follow-up. Out first ever renovation project, Rick and his team went through their process in detail prior to beginning, answered our 1000’s of questions throughout the process, and held our hands when we needed it. In the end, we love our new porch and basement. The quality of work and our project manager Ira (and his team), was, and still is the highlight of the process. We love Rick, and the whole team! Thank you for making our dream a reality!

Response from the owner · 8 months ago

Thank you Bo. We loved working and collaborating with you to create a beautiful project together. We hope you continue to build lasting memories in your new spaces.

MOSAIC Design + Build on Google Maps →

Business details